Software Alternatives, Accelerators & Startups

Genesys VS FusionPBX

Compare Genesys VS FusionPBX and see what are their differences

Genesys logo Genesys

Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.

FusionPBX logo FusionPBX

FusionPBX is an open source FreeSWITCH GUI.
  • Genesys Landing page
    Landing page //
    2023-09-13
Not present

Genesys videos

Genesys Core Rulebook Review

More videos:

  • Review - Game Geeks #303 Genesys Core Rulebook by Fantasy Flight Games
  • Review - Genesys RPG Review

FusionPBX videos

CC2018 28 Mark J Crane - FusionPBX and WebRTC

More videos:

  • Demo - FusionPBX / FreeSwitch - SmartOS Demo
  • Review - FusionPBX Domains (Multi-tenant)

Category Popularity

0-100% (relative to Genesys and FusionPBX)
Communication
45 45%
55% 55
Enterprise Communication
34 34%
66% 66
VoIP
0 0%
100% 100
Call Center Software
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Genesys and FusionPBX

Genesys Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Genesys is another cloud-based contact center platform that’s been around for some time, and like many of the top Aircall alternatives that made it onto this list, comes with features for teams that make both inbound calls and outbound calls (like an auto dialer, social media messaging integration, and IVR).
Source: www.dialpad.com

FusionPBX Reviews

We have no reviews of FusionPBX yet.
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What are some alternatives?

When comparing Genesys and FusionPBX, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Asterisk - An open source telephony switching and private branch exchange service for Linux.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

FreeSWITCH - FreeSWITCH is an open-source media application designed to support popular protools such as SIP and WebRTC and provides a platform to develop voice and video applications.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

freepbx - FreePBX is a web-based open source GUI that controls and manages Asterisk (PBX).