Software Alternatives, Accelerators & Startups

Zoho Desk VS YouTube

Compare Zoho Desk VS YouTube and see what are their differences

Zoho Desk logo Zoho Desk

Industry's first context-aware Helpdesk Software
Visit Website

YouTube logo YouTube

Our mission is to give everyone a voice and show them the world.
  • Zoho Desk Landing page
    Landing page //
    2020-05-27

Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.

  • YouTube Landing page
    Landing page //
    2023-10-20

Zoho Desk

Website
zoho.com
$ Details
freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)
Platforms
Cloud Web iOS Android
Release Date
-

YouTube

Pricing URL
-
$ Details
-
Platforms
-
Release Date
2022 December

Zoho Desk features and specs

  • Omnichannel: Email, Telephony, Social, Customer Portals, Web forms, Live chat
  • Zia - Artificial Intelligence: With Zia, stay on top of every aspect of your customer service effort.
  • Embeddable Self-service: With the ASAP plugin, embed customer self-service capabilities to your Website and Mobile Apps.
  • Multibrand Help Center: Create a distinct self-service portal for each brand's customers.
  • Knowledge Base: Create a repository of solutions for commonly asked questions.
  • Agent Productivity: Collaborate, communicate, and secure those customer relationships
  • Automations: Ticket Assignment, Workflow, Layouts, SLAs & Escalations.
  • Blueprint: Manage complex cross-functional service processes efficiently.
  • Marketplace and Platform: Use extensions to embed interactive widgets into the Zoho Desk interface.
  • Reports and Dashboards: Use detailed reports and dashboard visualisations to monitor your team's performance.
  • Time Tracking: Keep track of time spent on every ticket and task.
  • Security: Balance between protecting customer data and giving your team enough flexibility
  • Developer Platform: REST API, Widgets, Web and Mobile SDK, Custom Functions.
  • Mobile Apps: With the Zoho Desk app for iOS and Android, agents can catch up, collaborate and provide top-notch customer support, wherever they are.

YouTube features and specs

No features have been listed yet.

Zoho Desk videos

Keep the spirit of customer centricity alive with Zoho

More videos:

  • Review - What is Zoho Desk? - An Overview
  • Review - Automate your customer service process with Zoho Desk
  • Review - Cutting Customer Service Time In Half By Implementing Zoho Desk
  • Review - Zoho Desk Delivers Significant Reliability Improvements For IT Company
  • Review - 5paisa delivers mobile-first customer service with Zoho Desk
  • Review - Zoho Desk Review: Okay for what it is
  • Tutorial - Zoho Desk Introduction To Tickets Tutorial - 2021

YouTube videos

https://youtu.be/QJO3ROT-A4E?si=TQdMDDYNLANUyLdT

More videos:

  • Demo - https://www.youtube.com/watch?v=Qq9250RQAFI
  • Review - YouTube Rewind 2019: For the Record | #YouTubeRewind
  • Review - YouTube Rewind 2018: Everyone Controls Rewind | #YouTubeRewind
  • Review - YOUTUBE REWIND HISPANO 2019 [Alecmolon]
  • Review - Words Of Power
  • Review - Gina g
  • Demo - ニューポテトパーティー

Category Popularity

0-100% (relative to Zoho Desk and YouTube)
Customer Support
100 100%
0% 0
Video
0 0%
100% 100
Help Desk
100 100%
0% 0
Video Platform
0 0%
100% 100

User comments

Share your experience with using Zoho Desk and YouTube. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zoho Desk and YouTube

Zoho Desk Reviews

  1. Excellent Ticketing software with clean interface

    What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

    👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable
    👎 Cons:    Need more image manipulation feature
  2. April 2020 Inexpensive Customer Service Software

    Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

    🏁 Competitors: Zendesk, Salesforce Service Cloud
    👍 Pros:    Easy user interface|Great customer support|Highly customizable
    👎 Cons:    Few features are in beta
  3. Vincy Dahiya

    Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

    🏁 Competitors: Zendesk
    👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

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Zoho Desk is a cloud-based help desk solution. Zoho offers a wide range of products, including customer service, marketing, finance, IT, project management, and developer platforms. Because Zoho is a full-suite CRM and supports products for many use cases, you may not get the level of depth and expertise as you would with a best-in-breed CX solution.
Source: www.zendesk.com
11 Best Customer Service Software & Apps You Need in 2022
Zoho Desk is the omnichannel help desk software product of Zoho (which, by the way, has a CRM if you’re interested in that too). It’s used by more than 50,000 businesses worldwide. Zoho Desk is an ideal solution for large companies with a complicated structure, many products, and a high volume of support requests. One feature unique to this software is the ability to...
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Zoho Desk offers automated tasks, live chat, and an AI to help with various tasks, like speaking to customers over a call, sharing contextual data, and auto-tagging. It also offers social media integration (so you can keep track of potential support situations all from the help desk interface). Zoho also offers a consolidated interface that holds all communication associated...
Source: www.jitbit.com

YouTube Reviews

  1. Good

    To be honest, YouTube is not only a platform where you can watch /download the video ,but a wonderful field where you can share and grow personally and help oher people to flourish through sharing your vision , art ,creativity ,etc.

  2. Dual purpose

    I like the idea of YouTube serving as a search engine and an entertaining feat


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If you're a video creator, YouTube also has the advantage of being the world's second largest search engine. This means that even if people miss your livestream, they can catch your content by searching for it (even for years to come). And if you snip the best parts of it into shorts, viewers can find you organically that way too.
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Source: savemyleads.com
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People are surprised if you haven’t heard of YouTube before, but we’re not surprised. It’s only the most popular platform for people to watch movies and TV on the Internet. Even though, what you might not know is that it often has full-length movies and TV shows. You’ll have better luck on the platform if you search for older, more obscure titles. Things like The FBI Files...
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YouTube is the undisputed leader among video portals and can confidently be described as top dog in the industry. More than two billion Internet users surf YouTube and there’s little question that the platform is recognized as an effective marketing tool. Videos can be uploaded with just a few clicks and can easily be embedded on any external website using automatically...
Source: www.ionos.com

Social recommendations and mentions

Based on our record, YouTube seems to be a lot more popular than Zoho Desk. While we know about 1760 links to YouTube, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zoho Desk mentions (1)

YouTube mentions (1760)

  • Tesla's FSD – A Useless Technology Demo
    Well if their sales grow exponentially you might be correct, but I’m not sure that’s the case. I’ve seen some pretty impressive videos on this channel: https://youtube.com/@aidrivrclips?si=dYOXOhn5cdGDpWmh. - Source: Hacker News / 3 days ago
  • Ask HN: Share Your YoutTube Channel
    Here’s mine: https://youtube.com/@chadobear I have a repo with some of the stuff I use to produce my videos, too: https://gitlab.com/crgk/chadobear-monorepo/-/tree/main/studio?ref_type=heads It’s very sloppy and hacky and maybe(?) more interesting to this audience than the videos themselves. - Source: Hacker News / 9 days ago
  • I learned Vulkan and wrote a small game engine with it (in 3 months)
    Highly recommend this guy’s channel, he livestreams building a Vulkan game engine and he has a crazy style too https://youtube.com/@tokyospliff?si=CMF53295xeETykbP. - Source: Hacker News / 12 days ago
  • Broadcom's VMware strategy looks ever more shaky – and less relevant
    Probably. One of the most informative channels out there. https://youtube.com/@asianometry. - Source: Hacker News / 15 days ago
  • Kernel dev writes a USB driver from scratch in 3h [video]
    I need to make sure that SerenityOS project owner Andreas Kling’s channel is mentioned: https://youtube.com/@awesomekling He hasn’t been uploading much recently but the backlog is full of OS development, applications ported to his OS and his most recent mission, building a web browser from scratch. - Source: Hacker News / 22 days ago
View more

What are some alternatives?

When comparing Zoho Desk and YouTube, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Vimeo - Vimeo is a social media app that lets you share and capture videos. You can watch new videos in a variety of different categories, and you can share your own content right from your device. Read more about Vimeo.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Reddit - Reddit gives you the best of the internet in one place. Get a constantly updating feed of breaking news, fun stories, pics, memes, and videos just for you.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Google - Google Search, also referred to as Google Web Search or simply Google, is a web search engine developed by Google. It is the most used search engine on the World Wide Web