Software Alternatives & Reviews

Zoho Desk VS Warmup Inbox

Compare Zoho Desk VS Warmup Inbox and see what are their differences

Zoho Desk logo Zoho Desk

Industry's first context-aware Helpdesk Software
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Warmup Inbox logo Warmup Inbox

Warmup Inbox is a tool that automates the process of warming up your email inboxes, raising your sender reputation and inbox health automatically.
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  • Zoho Desk Landing page
    Landing page //
    2020-05-27

Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.

  • Warmup Inbox Landing page
    Landing page //
    2022-11-29

The process of preparing an email address for general use or email outreach is commonly referred to as “Warming Up” an inbox, where you take a number of steps to ensure that an email address does not become deactivated, blacklisted, or automatically marked as spam when it begins to send outgoing messages to other recipients.

Warming Up an email inbox essentially is recreating the way a typical person will use an email address. Just by using your email address normally, you are ‘warming up’ your inbox by sending outgoing mail to other existing users. When you are reading your emails, starring/favoriting certain messages, and engaging in email threads with multiple other email addresses, you are building up your domain reputation in a way that shows that your account is being controlled by a real human being and is not being used to send out unsolicited emails that are trying to mislead/scam/defraud any other real people using their email inbox.

Zoho Desk

Website
zoho.com
$ Details
freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)
Platforms
Cloud Web iOS Android

Warmup Inbox

$ Details
paid Free Trial $12.0 / Monthly (Per inbox, per month.)
Platforms
Google Workplace Microsoft 365 Zoho Outlook Amazon Web Services Mailgun Sendgrid SendPost SMTP Yahoo GMail

Zoho Desk features and specs

  • Omnichannel: Email, Telephony, Social, Customer Portals, Web forms, Live chat
  • Zia - Artificial Intelligence: With Zia, stay on top of every aspect of your customer service effort.
  • Embeddable Self-service: With the ASAP plugin, embed customer self-service capabilities to your Website and Mobile Apps.
  • Multibrand Help Center: Create a distinct self-service portal for each brand's customers.
  • Knowledge Base: Create a repository of solutions for commonly asked questions.
  • Agent Productivity: Collaborate, communicate, and secure those customer relationships
  • Automations: Ticket Assignment, Workflow, Layouts, SLAs & Escalations.
  • Blueprint: Manage complex cross-functional service processes efficiently.
  • Marketplace and Platform: Use extensions to embed interactive widgets into the Zoho Desk interface.
  • Reports and Dashboards: Use detailed reports and dashboard visualisations to monitor your team's performance.
  • Time Tracking: Keep track of time spent on every ticket and task.
  • Security: Balance between protecting customer data and giving your team enough flexibility
  • Developer Platform: REST API, Widgets, Web and Mobile SDK, Custom Functions.
  • Mobile Apps: With the Zoho Desk app for iOS and Android, agents can catch up, collaborate and provide top-notch customer support, wherever they are.

Warmup Inbox features and specs

  • Automatically warms up domain to be ready for cold email: Automatically warms up domain to be ready for cold email
  • Improve Email Deliverability: Improve Email Deliverability
  • Improve Domain Reputation: Improves Domain Reputation
  • Improve IP Reputation: Improves IP Reputation
  • Restore Bad Inboxes: Restores Bad Inboxes
  • Gmail Integration: Gmail Inbox Warmup
  • Outlook Email Integration: Outlook Inbox Warmup

Zoho Desk videos

Keep the spirit of customer centricity alive with Zoho

More videos:

  • Review - What is Zoho Desk? - An Overview
  • Review - Automate your customer service process with Zoho Desk
  • Review - Cutting Customer Service Time In Half By Implementing Zoho Desk
  • Review - Zoho Desk Delivers Significant Reliability Improvements For IT Company
  • Review - 5paisa delivers mobile-first customer service with Zoho Desk
  • Review - Zoho Desk Review: Okay for what it is
  • Tutorial - Zoho Desk Introduction To Tickets Tutorial - 2021

Warmup Inbox videos

How to Setup Warmup Inbox | Email Inbox Warmup for Cold Email | Lemwarm Alternative

Category Popularity

0-100% (relative to Zoho Desk and Warmup Inbox)
Help Desk
100 100%
0% 0
Email Warm Up
0 0%
100% 100
Customer Support
100 100%
0% 0
Email Marketing
0 0%
100% 100

User comments

Share your experience with using Zoho Desk and Warmup Inbox. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zoho Desk and Warmup Inbox

Zoho Desk Reviews

  1. Excellent Ticketing software with clean interface

    What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

    👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable
    👎 Cons:    Need more image manipulation feature
  2. April 2020 Inexpensive Customer Service Software

    Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

    🏁 Competitors: Zendesk, Salesforce Service Cloud
    👍 Pros:    Easy user interface|Great customer support|Highly customizable
    👎 Cons:    Few features are in beta
  3. Vincy Dahiya

    Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

    🏁 Competitors: Zendesk
    👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

11 Best Customer Service Software & Apps You Need in 2022
Zoho Desk is the omnichannel help desk software product of Zoho (which, by the way, has a CRM if you’re interested in that too). It’s used by more than 50,000 businesses worldwide. Zoho Desk is an ideal solution for large companies with a complicated structure, many products, and a high volume of support requests. One feature unique to this software is the ability to...
Source: krisp.ai
The Best Help Desk Software in 2020
Zoho Desk offers automated tasks, live chat, and an AI to help with various tasks, like speaking to customers over a call, sharing contextual data, and auto-tagging. It also offers social media integration (so you can keep track of potential support situations all from the help desk interface). Zoho also offers a consolidated interface that holds all communication associated...
Source: www.jitbit.com
Best Customer Service Software
Zoho Desk has solutions for customer service agents, managers, and customers. But above all, it’s arguably the best customer service software for managing and closing tickets.
11 Best Help Desk Software to Totally Check out in 2020!
Zoho Desk is quite a popular name when it comes to help desk tools. The context-aware help desk software can help you manage and close numerous requests through multiple channels. The flexible tool provides you with an array of interesting features. Enhance your customer service system with supported by a powerful AI assistant, advanced multi-stakeholder process management,...
Best helpdesk software of 2020: for ticketing and support
Zoho Desk is the cloud-based, help desk software offering that focuses on being context aware. It includes features such as prioritization of higher importance or overdue tickets, dashboards to track quality metrics, and the support to create a Knowledge Base for simpler issues that can be self-serviced. Zoho Desk can be used by agents with mobile apps for iOS and Android.

Warmup Inbox Reviews

23 Best Cold Email WarmUp Tools in 2022 (Free + Paid)
And now you got the options to choose an inbox type now here your real deal starts.Once you sign up, Warmup Inbox floods your inbox with good emails. The tool automatically builds and sends smart dynamic content within every email.connects to Gmail, Outlook, SMTP or any other inbox, domain tracking &
Source: inguide.in
Top 10 of the Best Email Warm Up tools in 2022
Warmup Inbox is rated 2.9 / 5 on average, out of 9 reviews on G2 and Capterra. Note: This low rating doesn’t necessarily reflect the Warmup Inbox’s actual value. Indeed, since they have only 9 ratings, a few bad reviews were enough to downgrade their overall note.
Source: mailmeteor.com
7 Best Cold Email Warm-up Software
Warmup Inbox shows real-time inbox health scores. This score is calculated based on the DNS settings, security protocols, blacklists status, and ISP reputation. Hence, you can keep track of the progress.

Social recommendations and mentions

Based on our record, Warmup Inbox should be more popular than Zoho Desk. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zoho Desk mentions (1)

Warmup Inbox mentions (4)

  • Are there any solutions to email campaigns going to spam?
    I went to mail-tester.com to check the spamminess of my email and it comes back as a 4.4/10 and says that I should consider myself lucky if my emails go to primary inbox. Is there any way to solve this? Does a tool like warmupinbox.com solve a lot of these problems? Source: about 1 year ago
  • Did anyone else's notice Gmass warmup fall off a cliff?
    I'm also using warmupinbox.com with the same email address and see no problems. Source: over 1 year ago
  • Please help me with an email account
    Join this warmup tool it is 9 buscks a month and will improve your domain at least for other providers, I dont think it will help with outlook tho. https://warmupinbox.com im one week sending and receiving about 50 emails a day. Source: about 2 years ago
  • Help with email issue!
    You can also use a warm up service like https://warmupinbox.com/ for 9 bucks a month will improve your domain reputation. Source: about 2 years ago

What are some alternatives?

When comparing Zoho Desk and Warmup Inbox, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

MailReach.co - The #1 email warming service to improve your deliverability by generating realistic and meaningful engagement to your emails. Easy-to-use solution to help you land in the main inbox instead of the spam folder.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Warmbox.ai - Warm up your cold email inbox, and never land in spam anymore!

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Mailwarm - The email warm-up tool.