Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
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What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, Wanderlog seems to be a lot more popular than Zoho Desk. While we know about 21 links to Wanderlog, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
Wanderlog is also really good for this type of thing: https://wanderlog.com/. I'm a pretty active user of it, but TripGeeks also looks cool. - Source: Hacker News / 3 months ago
Whoa, they also have a Chrome extension for collecting information during the planning process: https://wanderlog.com. Source: 6 months ago
I know this post is over a week old now, but I really like wanderlog.com. Source: over 1 year ago
I used Wanderlog which can suggest you popular locations in a city, if you pay for it you can optimize your itinerary for a day. It has some budgeting capabilities, but it won't suggest you accommodations, flights or transit from a city to another though. Source: over 1 year ago
Hey there! I'm Peter -- one of the twin-brother founders of Wanderlog and a member of the team of 8 working on it. We're creating an unofficial subreddit so that folks can share itineraries, ask for suggestions, and ask questions and make suggestions around using Wanderlog (https://wanderlog.com). I realize it'll be pretty quiet in her starting out, but if anyone on Reddit's already using Wanderlog, feel free to... Source: almost 2 years ago
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