Zoho Desk Reviews

1. Neha

   · Helpdesk Manager at Tagio · almost 5 years ago
   Excellent Ticketing software with clean interface

   What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

   🏁 Competitors: Zendesk, Jira Service Desk, Vision Helpdesk

   👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable

   👎 Cons:    Need more image manipulation feature
2. Kassy

   · CXO at Filter Publications · almost 5 years ago
   April 2020 Inexpensive Customer Service Software

   Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

   🏁 Competitors: Zendesk, Salesforce Service Cloud

   👍 Pros:    Easy user interface|Great customer support|Highly customizable

   👎 Cons:    Few features are in beta
3. Vincy Dahiya

   · Co-Founder at SMBCon · almost 5 years ago
   Vincy Dahiya

   Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

   🏁 Competitors: Zendesk

   👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

V (programming language) Reviews

Zoho Desk mentions (1)

• Free for dev - list of software (SaaS, PaaS, IaaS, etc.)

  Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 4 years ago

V (programming language) mentions (74)

• Koto Programming Language

  > For me the biggest gap in programming languages is a rust like language with a garbage collector, instead of a borrow checker. https://vlang.io. - Source: Hacker News / about 2 months ago

• Go Is a Well-Designed Language

  I think V [1] is what Go should’ve been. Simple, compiles fast, integrated language tooling, in fact quite similar to Go, but without all the dumb design decisions. Unlike Go, it has sum types, enums, immutable-by-default variables, option/result types, various other goodies and the syntax for for loops actually makes sense. It’s a shame that the compiler is quite buggy, but hopefully that’s going to improve. [1]... - Source: Hacker News / 4 months ago

• Mantis - new file log driver

  Mantis is a type-safe web framework written in V that emphasizes explicit, magic-free code. - Source: dev.to / 5 months ago

• Mantis, a web framework written in V

  For development, V offers both an interpreter and watch mode, combining the convenience of scripting languages with the type safety and performance of compiled languages. It even includes built-in channel-compatible concurrency - truly the best of both worlds. - Source: dev.to / 5 months ago

• Lies we tell ourselves to keep using Golang

  What is quite interesting (after looking at their documentation), is that V lang[1] has all that is mentioned: `?`[2], `or`[2], sum types[4], and can return multiple values[5]. [1]: https://vlang.io/ [2]: https://github.com/vlang/v/blob/master/doc/docs.md#optionresult-types-and-error-handling [4]: - Source: Hacker News / 6 months ago