Zoho Desk VS Telegram

Zoho Desk Reviews

1. Neha    

   Helpdesk Manager at Tagio | almost 4 years ago
   Excellent Ticketing software with clean interface

   What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

   🏁 Competitors: Zendesk, Jira Service Desk, Vision Helpdesk

   👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable

   👎 Cons:    Need more image manipulation feature
2. Kassy    

   CXO at Filter Publications | almost 4 years ago
   April 2020 Inexpensive Customer Service Software

   Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

   🏁 Competitors: Zendesk, Salesforce Service Cloud

   👍 Pros:    Easy user interface|Great customer support|Highly customizable

   👎 Cons:    Few features are in beta
3. Vincy Dahiya    

   Co-Founder at SMBCon | almost 4 years ago
   Vincy Dahiya

   Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

   🏁 Competitors: Zendesk

   👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

Telegram Reviews

1. Flawlessflower    

   9 months ago
   the best messanger sp far for me

   Very secure, straightforward,and i must say,more relevant nowadays, at least in my opinion.

   👍 Pros:    Intuitive|Easy user interface

Zoho Desk mentions (1)

• Free for dev - list of software (SaaS, PaaS, IaaS, etc.)

  Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago

Telegram mentions (129)

• Semi-Scripted Conversational Applications

  You can serve it in any way, either as a standalone application, a Telegram bot or a web application. We will focus on the core of the conversational application and skip the delivery method for now. - Source: dev.to / 5 days ago

• Sending Telegram Messages using Node.js and the Telegram API

  Telegram is a popular messaging app that allows users to send messages, photos, videos, and other types of media to other Telegram users. Me personally use it almost everyday as a way to communicate with family and friends, in short words I really prefer it to some more popular ones as Viber and Whatsapp. One of the great features of Telegram is that it also has an API that allows developers to interact with... - Source: dev.to / about 2 months ago

• A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev

  Telegram — Telegram is for everyone who wants fast, reliable messaging and calls. Business users and small teams may like the large groups, usernames, desktop apps, and powerful file-sharing options. - Source: dev.to / 3 months ago

• Top Growing Social Media Platforms in 2024 🚀

  (https://telegram.org/) Secure messaging app with over 500 million active users. Provides encrypted chats, group chats up to 200,000 people, file sharing and more. - Source: dev.to / 3 months ago

• How a data analyst built a smart habit tracker using Baserow 😊

  📢 Check out the new #MadeWithBaserow project for building habits! Baptiste Thivend has automated the process using Baserow, n8n, and Telegram. Source: 7 months ago