Software Alternatives & Reviews

Telegram VS Zendesk

Compare Telegram VS Zendesk and see what are their differences

Telegram logo Telegram

Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Telegram Landing page
    Landing page //
    2023-10-21
  • Zendesk Landing page
    Landing page //
    2024-05-06

Telegram videos

WhatsApp vs Telegram vs Signal: Which is the BEST?!

More videos:

  • Review - 10 Reasons Why Telegram is BETTER than WhatsApp
  • Tutorial - How to Use Telegram

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Telegram and Zendesk)
Communication
100 100%
0% 0
Customer Support
0 0%
100% 100
Messaging
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Telegram and Zendesk

Telegram Reviews

  1. the best messanger sp far for me

    Very secure, straightforward,and i must say,more relevant nowadays, at least in my opinion.

    👍 Pros:    Intuitive|Easy user interface

20 Telegram Alternatives to Chat With in 2024
If you're looking for a Telegram alternative that actually does a lot of the same things, Facebook Groups is an option. Like Telegram, Facebook lets you cultivate large groups of people ("members") and curate content for them. And like Telegram, you can broadcast to the group (either via posts or livestreaming). People can react and join the conversation.
10 Best Telegram Alternatives in 2024
Telegram was the most used texting and calling app launched by Nikolai and Pavel and platforms like this provides end-to-end encryption to users to ensure that their data are private in all sense. Telegram has a lot of features but it has a dark side too, it lacks some features as it does not support end-to-end encryption rather it only protects those chats that are marked...
Top 10 Apps like Telegram for Android and IOs [2023]
There are numerous popular apps like Telegram, that might provide fierce rivalry. When compared to Telegram features, other apps, such as Clap Messenger, have some better capabilities that can easily exceed Telegram. So, whether you want the best instant messaging platform, Clap Messenger is the best option, or if you want an all-in-one/Super app that also offers messaging...
The best WhatsApp alternatives for 2023
If you’d rather have something similar to WhatsApp and linked to your phone number, Telegram is one option for you. That said, experts have pointed out that Telegram's services aren’t that secure, and its end-to-end encryption is not set up by default. So that’s worth bearing in mind.
The 7 best apps you can use as a WhatsApp alternative
Telegram is a popular messaging app that offers voice, video, and text chat along with a mix of security options. Voice calls are automatically encrypted end-to-end, for example, and the app offers a secret chat mode in which your texts are also end-to-end encrypted, plus have a self-destruct timer. Routine texts aren't as secure, though. It's also one of the few apps that...

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Social recommendations and mentions

Based on our record, Telegram seems to be a lot more popular than Zendesk. While we know about 129 links to Telegram, we've tracked only 7 mentions of Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Telegram mentions (129)

  • Semi-Scripted Conversational Applications
    You can serve it in any way, either as a standalone application, a Telegram bot or a web application. We will focus on the core of the conversational application and skip the delivery method for now. - Source: dev.to / 10 days ago
  • Sending Telegram Messages using Node.js and the Telegram API
    Telegram is a popular messaging app that allows users to send messages, photos, videos, and other types of media to other Telegram users. Me personally use it almost everyday as a way to communicate with family and friends, in short words I really prefer it to some more popular ones as Viber and Whatsapp. One of the great features of Telegram is that it also has an API that allows developers to interact with... - Source: dev.to / about 2 months ago
  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    TelegramTelegram is for everyone who wants fast, reliable messaging and calls. Business users and small teams may like the large groups, usernames, desktop apps, and powerful file-sharing options. - Source: dev.to / 3 months ago
  • Top Growing Social Media Platforms in 2024 🚀
    (https://telegram.org/) Secure messaging app with over 500 million active users. Provides encrypted chats, group chats up to 200,000 people, file sharing and more. - Source: dev.to / 3 months ago
  • How a data analyst built a smart habit tracker using Baserow 😊
    📢 Check out the new #MadeWithBaserow project for building habits! Baptiste Thivend has automated the process using Baserow, n8n, and Telegram. Source: 7 months ago
View more

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

What are some alternatives?

When comparing Telegram and Zendesk, you can also consider the following products

Signal - Fast, simple & secure messaging. Privacy that fits in your pocket.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

WhatsApp - WhatsApp Messenger: More than 1 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Slack - A messaging app for teams who see through the Earth!

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!