Software Alternatives, Accelerators & Startups

Zoho Desk VS TaskRabbit

Compare Zoho Desk VS TaskRabbit and see what are their differences

Zoho Desk logo Zoho Desk

Industry's first context-aware Helpdesk Software
Visit Website

TaskRabbit logo TaskRabbit

TaskRabbit connects you to safe and reliable help in your neighborhood.
  • Zoho Desk Landing page
    Landing page //
    2020-05-27

Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.

  • TaskRabbit Landing page
    Landing page //
    2018-09-29

Zoho Desk

Website
zoho.com
$ Details
freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)
Platforms
Cloud Web iOS Android

Zoho Desk features and specs

  • Omnichannel: Email, Telephony, Social, Customer Portals, Web forms, Live chat
  • Zia - Artificial Intelligence: With Zia, stay on top of every aspect of your customer service effort.
  • Embeddable Self-service: With the ASAP plugin, embed customer self-service capabilities to your Website and Mobile Apps.
  • Multibrand Help Center: Create a distinct self-service portal for each brand's customers.
  • Knowledge Base: Create a repository of solutions for commonly asked questions.
  • Agent Productivity: Collaborate, communicate, and secure those customer relationships
  • Automations: Ticket Assignment, Workflow, Layouts, SLAs & Escalations.
  • Blueprint: Manage complex cross-functional service processes efficiently.
  • Marketplace and Platform: Use extensions to embed interactive widgets into the Zoho Desk interface.
  • Reports and Dashboards: Use detailed reports and dashboard visualisations to monitor your team's performance.
  • Time Tracking: Keep track of time spent on every ticket and task.
  • Security: Balance between protecting customer data and giving your team enough flexibility
  • Developer Platform: REST API, Widgets, Web and Mobile SDK, Custom Functions.
  • Mobile Apps: With the Zoho Desk app for iOS and Android, agents can catch up, collaborate and provide top-notch customer support, wherever they are.

TaskRabbit features and specs

No features have been listed yet.

Zoho Desk videos

Keep the spirit of customer centricity alive with Zoho

More videos:

  • Review - What is Zoho Desk? - An Overview
  • Review - Automate your customer service process with Zoho Desk
  • Review - Cutting Customer Service Time In Half By Implementing Zoho Desk
  • Review - Zoho Desk Delivers Significant Reliability Improvements For IT Company
  • Review - 5paisa delivers mobile-first customer service with Zoho Desk
  • Review - Zoho Desk Review: Okay for what it is
  • Tutorial - Zoho Desk Introduction To Tickets Tutorial - 2021

TaskRabbit videos

HONEST REVIEW OF TASKRABBIT 2020

More videos:

  • Review - TaskRabbit Review : How Much I Made First Day as Tasker

Category Popularity

0-100% (relative to Zoho Desk and TaskRabbit)
Customer Support
100 100%
0% 0
Work Marketplace
0 0%
100% 100
Help Desk
100 100%
0% 0
Freelance Marketplace
0 0%
100% 100

User comments

Share your experience with using Zoho Desk and TaskRabbit. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zoho Desk and TaskRabbit

Zoho Desk Reviews

  1. Excellent Ticketing software with clean interface

    What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

    🏁 Competitors: Zendesk, Jira Service Desk, Vision Helpdesk
    πŸ‘ Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable
    πŸ‘Ž Cons:    Need more image manipulation feature
  2. April 2020 Inexpensive Customer Service Software

    Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

    🏁 Competitors: Zendesk, Salesforce Service Cloud
    πŸ‘ Pros:    Easy user interface|Great customer support|Highly customizable
    πŸ‘Ž Cons:    Few features are in beta
  3. Vincy Dahiya

    Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

    🏁 Competitors: Zendesk
    πŸ‘ Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

10 Best Freshdesk Alternatives for Businesses in 2024
Zoho Desk provides a centralized platform for handling customer queries, support tickets, and other related activities. Moreover, integrating Zoho Desk with your customer service can streamline your customer service operations.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you're considering Zoho Desk, you might want to take a look at our run-through of the best Zoho Desk alternatives, and see whether it's right for you.
Top 13 Freshdesk alternatives and competitors for 2024
Zoho Desk is a cloud-based help desk solution. Zoho offers a wide range of products, including customer service, marketing, finance, IT, project management, and developer platforms. Because Zoho is a full-suite CRM and supports products for many use cases, you may not get the level of depth and expertise as you would with a best-in-breed CX solution.
Source: www.zendesk.com
11 Best Customer Service Software & Apps You Need in 2022
Zoho Desk is the omnichannel help desk software product of Zoho (which, by the way, has a CRM if youҀ™re interested in that too). ItҀ™s used by more than 50,000 businesses worldwide. Zoho Desk is an ideal solution for large companies with a complicated structure, many products, and a high volume of support requests. One feature unique to this software is the ability to...
Source: krisp.ai
The Best Help Desk Software in 2020
Zoho Desk offers automated tasks, live chat, and an AI to help with various tasks, like speaking to customers over a call, sharing contextual data, and auto-tagging. It also offers social media integration (so you can keep track of potential support situations all from the help desk interface). Zoho also offers a consolidated interface that holds all communication associated...
Source: www.jitbit.com

TaskRabbit Reviews

12 Best Sites Like Thumbtack Alternatives for Home Projects (2020)
If you’ve got a task in need of starting or completing in any of the 50+ cities listed on the TaskRabbit website, no job is too small for this army of contractors.
37 Apps Like Thumbtack To Help You Pick Up More Work in Your Field
Just starting out your business and need to find your first few jobs? Troolr is a search engine for service pros and trade professionals. Similar to TaskRabbit or Fiverr, customers can post work orders, including the size of the project and due date. Contractors can communicate with potential clients without a middleman. Service users gain more visibility by paying for...
11 apps to help find reliable childcare
Okay, forget babysitting. Maybe the thing you really need help with is laundry, cleaning, grocery shopping or odd jobs around the house. TaskRabbit connects you to local people who will help you get the job done and maybe free up some time for the pool.Γ‚ Taskrabbit might also be more affordable than a sitter, because there is a wider range of prices. Also, the people...
Source: mashable.com
12 Craigslist alternatives to sell stuff, find a job, or get laid
To match people with jobs, TaskRabbit does two things. First, it allows job searchers, which they call "Taskers," to make a profile which lists their hourly rate. Then it allows clients looking for help to post a task request for everything from helping build furniture to waiting in line to put in a restaurant reservation. Taskers are able to select a job around them and if...
Source: mashable.com

Social recommendations and mentions

Based on our record, TaskRabbit seems to be a lot more popular than Zoho Desk. While we know about 13 links to TaskRabbit, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zoho Desk mentions (1)

TaskRabbit mentions (13)

  • Has anyone ever gotten one of these..?
    Set up an account on taskrabbit.com or similar and refer them to continue from there. If the market is dead, I'd certainly take it. Source: about 1 year ago
  • How do I hire someone to do a physical task for me in a European country?
    Maybe taskrabbit.com, I'm sure there are competitors now too. Source: about 1 year ago
  • Where can I send my expensive yarn to be detangled?
    There is a website called taskrabbit.com that tries to put people who need small stuff done with people who can do it. Need someone to wait in line for you? Check the site. Someone to put together a IKEA desk? Check the site. Source: about 1 year ago
  • Unhoused Looking for Remote Work....
    Possibly checkout taskrabbit.com or fiverr. Com - you can sell your services through them. Source: over 1 year ago
  • How to manage the rehab of an out of state property?
    Heya! I do a lot of this, doing BRRRRs in 2 markets out of state, and not visiting them (by design). 1. GC - first layer of management 2. Agent - to check in on property 1-2 times every 2 weeks, no management responsibilities 3. 3rd party - I hire someone local who ISNT being paid by the transaction (GC/Agent) to go in the property and take 140 pictures and upload them to me or our remote team directly. This... Source: almost 2 years ago
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What are some alternatives?

When comparing Zoho Desk and TaskRabbit, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Thumbtack - When you need to hire someone β€” a landscaper, a DJ, anyone β€” Thumbtack finds them for you for free. Get estimates right now from pros ready to do the job.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Upwork - Forget the old rules. You can have the best people. Right now. Right here.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Fiverr - One marketplace, millions of professional services.