Software Alternatives & Reviews

Zoho Desk VS Stripe

Compare Zoho Desk VS Stripe and see what are their differences

Zoho Desk logo Zoho Desk

Industry's first context-aware Helpdesk Software
Visit Website

Stripe logo Stripe

Online payment processing for internet businesses. Stripe is a suite of payment APIs that powers commerce for online businesses of all sizes. Use Stripe’s payment platform to accept and process payments online for easy-to-use commerce solutions.
  • Zoho Desk Landing page
    Landing page //
    2020-05-27

Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.

  • Stripe Landing page
    Landing page //
    2024-04-30

Zoho Desk features and specs

  • Omnichannel: Email, Telephony, Social, Customer Portals, Web forms, Live chat
  • Zia - Artificial Intelligence: With Zia, stay on top of every aspect of your customer service effort.
  • Embeddable Self-service: With the ASAP plugin, embed customer self-service capabilities to your Website and Mobile Apps.
  • Multibrand Help Center: Create a distinct self-service portal for each brand's customers.
  • Knowledge Base: Create a repository of solutions for commonly asked questions.
  • Agent Productivity: Collaborate, communicate, and secure those customer relationships
  • Automations: Ticket Assignment, Workflow, Layouts, SLAs & Escalations.
  • Blueprint: Manage complex cross-functional service processes efficiently.
  • Marketplace and Platform: Use extensions to embed interactive widgets into the Zoho Desk interface.
  • Reports and Dashboards: Use detailed reports and dashboard visualisations to monitor your team's performance.
  • Time Tracking: Keep track of time spent on every ticket and task.
  • Security: Balance between protecting customer data and giving your team enough flexibility
  • Developer Platform: REST API, Widgets, Web and Mobile SDK, Custom Functions.
  • Mobile Apps: With the Zoho Desk app for iOS and Android, agents can catch up, collaborate and provide top-notch customer support, wherever they are.

Stripe features and specs

No features have been listed yet.

Zoho Desk videos

Keep the spirit of customer centricity alive with Zoho

More videos:

  • Review - What is Zoho Desk? - An Overview
  • Review - Automate your customer service process with Zoho Desk
  • Review - Cutting Customer Service Time In Half By Implementing Zoho Desk
  • Review - Zoho Desk Delivers Significant Reliability Improvements For IT Company
  • Review - 5paisa delivers mobile-first customer service with Zoho Desk
  • Review - Zoho Desk Review: Okay for what it is
  • Tutorial - Zoho Desk Introduction To Tickets Tutorial - 2021

Stripe videos

PayPal VS Stripe 2020: Which Online Payment Processor Is Best For Your Business?

More videos:

  • Review - Stripe Review Video
  • Review - BEWARE: CLOSE YOUR STRIPE ACCOUNT!!! *BEFORE THEY DO*

Category Popularity

0-100% (relative to Zoho Desk and Stripe)
Customer Support
100 100%
0% 0
Online Payments
0 0%
100% 100
Help Desk
100 100%
0% 0
Recurring Billing
0 0%
100% 100

User comments

Share your experience with using Zoho Desk and Stripe. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Zoho Desk and Stripe

Zoho Desk Reviews

  1. Excellent Ticketing software with clean interface

    What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

    👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable
    👎 Cons:    Need more image manipulation feature
  2. April 2020 Inexpensive Customer Service Software

    Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

    🏁 Competitors: Zendesk, Salesforce Service Cloud
    👍 Pros:    Easy user interface|Great customer support|Highly customizable
    👎 Cons:    Few features are in beta
  3. Vincy Dahiya

    Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

    🏁 Competitors: Zendesk
    👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

11 Best Customer Service Software & Apps You Need in 2022
Zoho Desk is the omnichannel help desk software product of Zoho (which, by the way, has a CRM if you’re interested in that too). It’s used by more than 50,000 businesses worldwide. Zoho Desk is an ideal solution for large companies with a complicated structure, many products, and a high volume of support requests. One feature unique to this software is the ability to...
Source: krisp.ai
The Best Help Desk Software in 2020
Zoho Desk offers automated tasks, live chat, and an AI to help with various tasks, like speaking to customers over a call, sharing contextual data, and auto-tagging. It also offers social media integration (so you can keep track of potential support situations all from the help desk interface). Zoho also offers a consolidated interface that holds all communication associated...
Source: www.jitbit.com
Best Customer Service Software
Zoho Desk has solutions for customer service agents, managers, and customers. But above all, it’s arguably the best customer service software for managing and closing tickets.
11 Best Help Desk Software to Totally Check out in 2020!
Zoho Desk is quite a popular name when it comes to help desk tools. The context-aware help desk software can help you manage and close numerous requests through multiple channels. The flexible tool provides you with an array of interesting features. Enhance your customer service system with supported by a powerful AI assistant, advanced multi-stakeholder process management,...
Best helpdesk software of 2020: for ticketing and support
Zoho Desk is the cloud-based, help desk software offering that focuses on being context aware. It includes features such as prioritization of higher importance or overdue tickets, dashboards to track quality metrics, and the support to create a Knowledge Base for simpler issues that can be self-serviced. Zoho Desk can be used by agents with mobile apps for iOS and Android.

Stripe Reviews

Payment Platforms Comparison: Stripe vs Chargebee vs Paddle vs Recurly
Stripe is a payment processor. Its software and APIs enable businesses to accept payments, send payouts, and manage their businesses online. Stripe offers its customers a full-stack payment process – it serves as both a third-party payment processor and a payment gateway.
Source: rainex.io
9 Gumroad Alternatives to help you get started asap
From Sahil's statements, Gumroad uses Stripe for processing the payment and Stripe is charging Gumroad. So, whatever 2.9% is paid by the seller is actually going to Stripe (roughly 2-3%) but not to Gumroad.
5+ Best Payoneer Alternatives For Freelancers & Businesses
Unlike Payoneer, Stripe enables you to collect recurring payments. So if you have a business that uses a subscription/recurring model, Stripe would be an ideal choice.
9 Best Payoneer Alternatives for Freelancers | 2022
With organizations such as Shopify, Zoom, Amazon, and Booking.com using it for payment collection you can be sure as a freelancer to never miss on your pay with Stripe. And just like PayPal, Stripe allows for the collection and sending of cash internationally and domestically.
10 Best Payment Gateways for Your Online Business in Malaysia (2021)
Stripe is one of the fastest growing payment solutions in the world. Thanks to it being developer-friendly, you’ll find Stripe integrated with a large number of popular sites and apps online.

Social recommendations and mentions

Based on our record, Stripe seems to be a lot more popular than Zoho Desk. While we know about 242 links to Stripe, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zoho Desk mentions (1)

Stripe mentions (242)

  • Setting Up Stripe Payments in React
    Before you can start accepting payments with Stripe Checkout, you need to create a Stripe account. Visit the Stripe website and sign up for an account. Once you have created an account, you will receive an API key that you will use to authenticate your requests to the Stripe API. - Source: dev.to / 2 days ago
  • Build and deploy a Next.js ecommerce website in 5 steps
    Next, we will enable checkout and payment processing through Stripe. First, install the Stripe clients with the following command:. - Source: dev.to / 3 days ago
  • Start Charging Customers with Django and DjStripe
    Head to Stripe and register if you haven't already. We can use the Stripe API in Test Mode to build the e-commerce app. You can add a bank account and get verified later when you're ready to start collecting real payments. - Source: dev.to / 13 days ago
  • Highlights from Stripe's annual 2023 letter
    Stripe published its 2023 annual letter last week. Much like the previous edition it was filled with a lot of interesting nuggets. Stripe has a strong history of being fairly transparent with its practices. These range from engineering challenges through its blogs as well as thought leadership in the financial and entrepreneurship space. I personally like the writing style of this letter as it doesn’t seem... - Source: dev.to / about 2 months ago
  • Hyper IDE, using No-Code and Low-Code to Generate Software
    Imagine you want to create an API endpoint that allows users to register in your backend, while simultaneously making a payment towards Stripe. This could be for something that's a subscription-based service, where you charge people for access to something. - Source: dev.to / 4 months ago
View more

What are some alternatives?

When comparing Zoho Desk and Stripe, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

PayPal - PayPal is the faster, safer way to pay online without sharing financial details, send and receive money or accept credit and debit cards as a seller

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Payoneer - Whether making international payments, receiving funds, managing your digital business, or accessing capital, Payoneer opens your business up to the world.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Braintree - An all-in-one solution to accept, process, and split payments in your mobile app or online - from small business to large enterprise.