Zoho Desk
Freshdesk
Zendesk
LiveAgent
Salesforce Service Cloud
HelpScout
Front
Intercom
Softaken Outlook PST Extractor
Mail Attachment Downloader
SysTools Outlook Attachment Extractor
ReliefJet Essentials for Outlook
GainTools Outlook Extractor
Datahelp EML to PST Converter
MailsDaddy PST Attachment Extractor
Kernel for Attachment Management
Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
Softaken PST Extractor Tool to extract email addresses, attachments, contacts, and calendars from Outlook. Users can easily extract Outlook contacts to VCF format and calendars to ICS file format. Moreover, attachments can be extracted and saved to various file formats. Outlook installation is not required to extract all items from PST file. You need to just add PST file and within a few minutes, you can extract items from Outlook PST file. All editions of MS Outlook are well supported by the software including Outlook 2019, 2016, 2013, 2010, 2007, 2003, and others. The software is designed with a simplified interface so that any novice user can effortlessly operate it. There is no limit of file size to extract items from Outlook PST file. Softaken PST Extractor Tool runs effectively on all editions of Windows operating systems including Windows 10, 8.1, 8, 7, XP, Vista, and others. Outlook Extractor Tool removes duplicate attachments from the list and extracts filtered attachments. The resultant items can be saved to any location of your choice.
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What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, Zoho Desk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Desk β Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Mail Attachment Downloader - Process or automate emails and attachments
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
SysTools Outlook Attachment Extractor - Run now SysTools Outlook Attachment Extractor and extract attachments from the PST Data File like...
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
ReliefJet Essentials for Outlook - A large set of useful and easy-to-use tools for every Microsoft Outlook user: Import, export and convert using EML,MSG,TXT and PST formats; remove duplicate items, process attachments and extract addresses; get reports and statistics and even more...