Zoho Desk
Freshdesk
Zendesk
LiveAgent
Salesforce Service Cloud
HelpScout
Front
Intercom
Shutter
Greenshot
MWSnap
LightShot
Snipping Tool
Snagit
ShareX
FastStone Capture
Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
Zoho Desk ShutterNo features have been listed yet.
What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, Shutter should be more popular than Zoho Desk. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
Hey I use "shutter" https://shutter-project.org/ which has a nice blur option. Source: about 1 year ago
I also used Flameshot and Shutter. Shutter was very feature rich, and I think it's the closest in terms of having the same workflow actions as ShareX -- I don't think it fully supports Wayland yet though and has a TON of dependencies. Flameshot has had issues with Wayland and IMHO as of now most of its features has been implemented in native screencaptures (and if you need the tray icon, I think on Gnome there's... Source: over 1 year ago
Maybe look into Shutter but it can only screenshot scrolling webpages no any other windows. Source: over 1 year ago
Shutter (https://shutter-project.org) is a very good tool for creating and editing screenshots. Source: over 1 year ago
At home on my own PC, I use something called "Shutter" https://shutter-project.org/. Source: about 2 years ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Greenshot - Greenshot is a free and open source screenshot tool that allows annotation and highlighting using the built-in image editor.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
MWSnap - MWSnap is basically a free to use Windows snapping tools that are used for snapping any part of the screen that is currently displaying on the front of all opened programs and windows.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
LightShot - The fastest way to take a customizable screenshot.
