Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
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What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, Scour should be more popular than Zoho Desk. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
You could install the optimizer Inkscape uses internally and process your files with a super simple shell script. When reading the inkscape command line help, it does not seem to offer any option to export optimized SVGs from there. Source: 11 months ago
Inkscape uses Scour under the hood for optimized SVG export. Source: about 1 year ago
First make sure all your icons are saved as 'Optimized SVG' to remove Inkscape specific data and unnecessary id-attributes. Inkscape uses 'Scour' for this under the hood, so you can just use that directly to convert your files from the command line. I recommend the options --strip-xml-prolog --remove-metadata --enable-id-stripping --renderer-workaround. Now you only need to replace the outermost ... With ... For... Source: almost 2 years ago
The script optimised the SVG using Scour. This removes some metadata and also shortens IDs as well as strip out comments. For the PNG files we used OptiPNG on the maximum optimisation setting. This can be slow on larger files, but for favicons should not take long. Here’s the before and after comparison of files sizes for a particular favicon, using the script:. - Source: dev.to / almost 2 years ago
I also recommend Inkscape, it also has scour built-in to it. When saving a SVG select the option "optimized SVG" which will give you options to pass to scour to lower the amount of markup there is. You can then do some hand editing after this to further remove any markup you don't want. Source: over 2 years ago
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