Software Alternatives & Reviews

Zoho Desk VS Inkscape

Compare Zoho Desk VS Inkscape and see what are their differences

Zoho Desk logo Zoho Desk

Industry's first context-aware Helpdesk Software
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Inkscape logo Inkscape

Inkscape is a free, open source professional vector graphics editor for Windows, Mac OS X and Linux.
  • Zoho Desk Landing page
    Landing page //
    2020-05-27

Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.

  • Inkscape Landing page
    Landing page //
    2023-10-21

Zoho Desk features and specs

  • Omnichannel: Email, Telephony, Social, Customer Portals, Web forms, Live chat
  • Zia - Artificial Intelligence: With Zia, stay on top of every aspect of your customer service effort.
  • Embeddable Self-service: With the ASAP plugin, embed customer self-service capabilities to your Website and Mobile Apps.
  • Multibrand Help Center: Create a distinct self-service portal for each brand's customers.
  • Knowledge Base: Create a repository of solutions for commonly asked questions.
  • Agent Productivity: Collaborate, communicate, and secure those customer relationships
  • Automations: Ticket Assignment, Workflow, Layouts, SLAs & Escalations.
  • Blueprint: Manage complex cross-functional service processes efficiently.
  • Marketplace and Platform: Use extensions to embed interactive widgets into the Zoho Desk interface.
  • Reports and Dashboards: Use detailed reports and dashboard visualisations to monitor your team's performance.
  • Time Tracking: Keep track of time spent on every ticket and task.
  • Security: Balance between protecting customer data and giving your team enough flexibility
  • Developer Platform: REST API, Widgets, Web and Mobile SDK, Custom Functions.
  • Mobile Apps: With the Zoho Desk app for iOS and Android, agents can catch up, collaborate and provide top-notch customer support, wherever they are.

Inkscape features and specs

No features have been listed yet.

Zoho Desk videos

Keep the spirit of customer centricity alive with Zoho

More videos:

  • Review - What is Zoho Desk? - An Overview
  • Review - Automate your customer service process with Zoho Desk
  • Review - Cutting Customer Service Time In Half By Implementing Zoho Desk
  • Review - Zoho Desk Delivers Significant Reliability Improvements For IT Company
  • Review - 5paisa delivers mobile-first customer service with Zoho Desk
  • Review - Zoho Desk Review: Okay for what it is
  • Tutorial - Zoho Desk Introduction To Tickets Tutorial - 2021

Inkscape videos

Illustrator vs Inkscape: 3 Popular Features Compared

More videos:

  • Review - Illustrator Alternatives: Affinity Designer, Inkscape and Figma
  • Review - Inkscape Review

Category Popularity

0-100% (relative to Zoho Desk and Inkscape)
Help Desk
100 100%
0% 0
Graphic Design Software
0 0%
100% 100
Customer Support
100 100%
0% 0
Digital Drawing And Painting

User comments

Share your experience with using Zoho Desk and Inkscape. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zoho Desk and Inkscape

Zoho Desk Reviews

  1. Excellent Ticketing software with clean interface

    What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

    👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable
    👎 Cons:    Need more image manipulation feature
  2. April 2020 Inexpensive Customer Service Software

    Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

    🏁 Competitors: Zendesk, Salesforce Service Cloud
    👍 Pros:    Easy user interface|Great customer support|Highly customizable
    👎 Cons:    Few features are in beta
  3. Vincy Dahiya

    Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

    🏁 Competitors: Zendesk
    👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

11 Best Customer Service Software & Apps You Need in 2022
Zoho Desk is the omnichannel help desk software product of Zoho (which, by the way, has a CRM if you’re interested in that too). It’s used by more than 50,000 businesses worldwide. Zoho Desk is an ideal solution for large companies with a complicated structure, many products, and a high volume of support requests. One feature unique to this software is the ability to...
Source: krisp.ai
The Best Help Desk Software in 2020
Zoho Desk offers automated tasks, live chat, and an AI to help with various tasks, like speaking to customers over a call, sharing contextual data, and auto-tagging. It also offers social media integration (so you can keep track of potential support situations all from the help desk interface). Zoho also offers a consolidated interface that holds all communication associated...
Source: www.jitbit.com
Best Customer Service Software
Zoho Desk has solutions for customer service agents, managers, and customers. But above all, it’s arguably the best customer service software for managing and closing tickets.
11 Best Help Desk Software to Totally Check out in 2020!
Zoho Desk is quite a popular name when it comes to help desk tools. The context-aware help desk software can help you manage and close numerous requests through multiple channels. The flexible tool provides you with an array of interesting features. Enhance your customer service system with supported by a powerful AI assistant, advanced multi-stakeholder process management,...
Best helpdesk software of 2020: for ticketing and support
Zoho Desk is the cloud-based, help desk software offering that focuses on being context aware. It includes features such as prioritization of higher importance or overdue tickets, dashboards to track quality metrics, and the support to create a Knowledge Base for simpler issues that can be self-serviced. Zoho Desk can be used by agents with mobile apps for iOS and Android.

Inkscape Reviews

The 13 Best Free PDF Editors (February 2024)
In the context of PDF editing, you should consider this software only if you want to delete or edit the images or text in the PDF. I suggest using a different tool in this list to edit forms or add shapes, and then plug that PDF into Inkscape if you need to actually edit the preexisting text.
7 BEST Procreate Alternatives for Android (2023)
Inkscape is a free-to-download program for creating and altering vector graphics. It is open-source software and encourages its active community to develop and program functionality-improving extensions and add-ons to troubleshoot bugs. Inkscape offers a vector drawing program that enables you to create works of art like photorealistic drawings and statistical charts.
Source: www.guru99.com
10 Best Adobe Illustrator Alternatives
Inkscape is the perfect tool for you if you're seeking for editing program that can work on even the most basic computers.
6 Best Free Adobe Illustrator Alternatives For Designers
Inkscape is an open-source software. Thus, users with technical know-how can edit Inkscape and customize it as per their needs. Although some users complain about its sluggish behavior, its performance entirely depends upon the device you are using. Click here to download Inkscape.
Source: wethegeek.com
The best free Adobe Illustrator vector alternatives in 2022
As well as the standard drawing and shape tools, Inkscape boasts a special spirals tool, a tool to create patterns and arrangements of clones, advanced object manipulation options, multiple filters (including bevels, textures, overlays and more), and some nifty fill settings. In short, there’s very little Illustrator can do that Inkscape can’t.

Social recommendations and mentions

Based on our record, Inkscape seems to be a lot more popular than Zoho Desk. While we know about 483 links to Inkscape, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zoho Desk mentions (1)

Inkscape mentions (483)

  • Ask HN: Modern Day Equivalent to HyperCard?
    Agreed. It would be nice if more apps would build scripting in. Krita has: https://scripting.krita.org/lessons/introduction while for Inkscape there is: https://inkscape.org/~pakin/%E2%98%85simple-inkscape-scripting. - Source: Hacker News / 5 days ago
  • Happy Earth Day
    All in this challenge was a journey for me, but things I really loved creating the project was understand how to set an encode SVG as background image. For this, I created my ilustrations (industries, trucks, animals, etc.) on Inkscape, I copied the SVG code and encoded using oksel.github.io/url-encoder. - Source: dev.to / 10 days ago
  • Open source at Fastly is getting opener
    Through the Fast Forward program, we give free services and support to open source projects and the nonprofits that support them. We support many of the world’s top programming languages (like Python, Rust, Ruby, and the wonderful Scratch), foundational technologies (cURL, the Linux kernel, Kubernetes, OpenStreetMap), and projects that make the internet better and more fun for everyone (Inkscape, Mastodon,... - Source: dev.to / about 2 months ago
  • A Non-Coders Guide to Open Source Contributions
    Through the years I've learned how to use some Open Source design tools like Inkscape, GIMP and Krita. While I'm not an expert on this area, I've used these tools to create graphics for some of my personal projects, and recently the logo of Let's Talk! Open Source, that I created using Inkscape. - Source: dev.to / 3 months ago
  • Do you know any good custom flag maker apps for PC or mobile or good websites to make custom flags?
    If you want full control, Inkscape is an open-source full powered vector design and illustration program. You can find most flags in .svg form (such as on Wikipedia) and use them for parts, or start completely from scratch. Source: 5 months ago
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What are some alternatives?

When comparing Zoho Desk and Inkscape, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Sketch - Professional digital design for Mac.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Affinity Designer - Professional creative software, exclusively for Mac.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Adobe Illustrator - Adobe Illustrator is a vector graphics editor.