Software Alternatives, Accelerators & Startups

Zoho Desk VS Scikit-learn

Compare Zoho Desk VS Scikit-learn and see what are their differences

Zoho Desk logo Zoho Desk

Industry's first context-aware Helpdesk Software
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Scikit-learn logo Scikit-learn

scikit-learn (formerly scikits.learn) is an open source machine learning library for the Python programming language.
  • Zoho Desk Landing page
    Landing page //
    2020-05-27

Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.

  • Scikit-learn Landing page
    Landing page //
    2022-05-06

Zoho Desk features and specs

  • Omnichannel: Email, Telephony, Social, Customer Portals, Web forms, Live chat
  • Zia - Artificial Intelligence: With Zia, stay on top of every aspect of your customer service effort.
  • Embeddable Self-service: With the ASAP plugin, embed customer self-service capabilities to your Website and Mobile Apps.
  • Multibrand Help Center: Create a distinct self-service portal for each brand's customers.
  • Knowledge Base: Create a repository of solutions for commonly asked questions.
  • Agent Productivity: Collaborate, communicate, and secure those customer relationships
  • Automations: Ticket Assignment, Workflow, Layouts, SLAs & Escalations.
  • Blueprint: Manage complex cross-functional service processes efficiently.
  • Marketplace and Platform: Use extensions to embed interactive widgets into the Zoho Desk interface.
  • Reports and Dashboards: Use detailed reports and dashboard visualisations to monitor your team's performance.
  • Time Tracking: Keep track of time spent on every ticket and task.
  • Security: Balance between protecting customer data and giving your team enough flexibility
  • Developer Platform: REST API, Widgets, Web and Mobile SDK, Custom Functions.
  • Mobile Apps: With the Zoho Desk app for iOS and Android, agents can catch up, collaborate and provide top-notch customer support, wherever they are.

Scikit-learn features and specs

No features have been listed yet.

Zoho Desk videos

Keep the spirit of customer centricity alive with Zoho

More videos:

  • Review - What is Zoho Desk? - An Overview
  • Review - Automate your customer service process with Zoho Desk
  • Review - Cutting Customer Service Time In Half By Implementing Zoho Desk
  • Review - Zoho Desk Delivers Significant Reliability Improvements For IT Company
  • Review - 5paisa delivers mobile-first customer service with Zoho Desk
  • Review - Zoho Desk Review: Okay for what it is
  • Tutorial - Zoho Desk Introduction To Tickets Tutorial - 2021

Scikit-learn videos

Learning Scikit-Learn (AI Adventures)

More videos:

  • Review - Python Machine Learning Review | Learn python for machine learning. Learn Scikit-learn.

Category Popularity

0-100% (relative to Zoho Desk and Scikit-learn)
Customer Support
100 100%
0% 0
Data Science And Machine Learning
Help Desk
100 100%
0% 0
Data Science Tools
0 0%
100% 100

User comments

Share your experience with using Zoho Desk and Scikit-learn. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zoho Desk and Scikit-learn

Zoho Desk Reviews

  1. Excellent Ticketing software with clean interface

    What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

    👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable
    👎 Cons:    Need more image manipulation feature
  2. April 2020 Inexpensive Customer Service Software

    Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

    🏁 Competitors: Zendesk, Salesforce Service Cloud
    👍 Pros:    Easy user interface|Great customer support|Highly customizable
    👎 Cons:    Few features are in beta
  3. Vincy Dahiya

    Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

    🏁 Competitors: Zendesk
    👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

10 Best Freshdesk Alternatives for Businesses in 2024
Zoho Desk provides a centralized platform for handling customer queries, support tickets, and other related activities. Moreover, integrating Zoho Desk with your customer service can streamline your customer service operations.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you're considering Zoho Desk, you might want to take a look at our run-through of the best Zoho Desk alternatives, and see whether it's right for you.
Top 13 Freshdesk alternatives and competitors for 2024
Zoho Desk is a cloud-based help desk solution. Zoho offers a wide range of products, including customer service, marketing, finance, IT, project management, and developer platforms. Because Zoho is a full-suite CRM and supports products for many use cases, you may not get the level of depth and expertise as you would with a best-in-breed CX solution.
Source: www.zendesk.com
11 Best Customer Service Software & Apps You Need in 2022
Zoho Desk is the omnichannel help desk software product of Zoho (which, by the way, has a CRM if you’re interested in that too). It’s used by more than 50,000 businesses worldwide. Zoho Desk is an ideal solution for large companies with a complicated structure, many products, and a high volume of support requests. One feature unique to this software is the ability to...
Source: krisp.ai
The Best Help Desk Software in 2020
Zoho Desk offers automated tasks, live chat, and an AI to help with various tasks, like speaking to customers over a call, sharing contextual data, and auto-tagging. It also offers social media integration (so you can keep track of potential support situations all from the help desk interface). Zoho also offers a consolidated interface that holds all communication associated...
Source: www.jitbit.com

Scikit-learn Reviews

15 data science tools to consider using in 2021
Scikit-learn is an open source machine learning library for Python that's built on the SciPy and NumPy scientific computing libraries, plus Matplotlib for plotting data. It supports both supervised and unsupervised machine learning and includes numerous algorithms and models, called estimators in scikit-learn parlance. Additionally, it provides functionality for model...

Social recommendations and mentions

Based on our record, Scikit-learn seems to be a lot more popular than Zoho Desk. While we know about 28 links to Scikit-learn, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zoho Desk mentions (1)

Scikit-learn mentions (28)

  • How to Build a Logistic Regression Model: A Spam-filter Tutorial
    Online Courses: Coursera: "Machine Learning" by Andrew Ng EdX: "Introduction to Machine Learning" by MIT Tutorials: Scikit-learn documentation: https://scikit-learn.org/ Kaggle Learn: https://www.kaggle.com/learn Books: "Hands-On Machine Learning with Scikit-Learn, Keras & TensorFlow" by Aurélien Géron "The Elements of Statistical Learning" by Trevor Hastie, Robert Tibshirani, and Jerome Friedman By... - Source: dev.to / 3 months ago
  • Link Prediction With node2vec in Physics Collaboration Network
    Firstly, we need a connection to Memgraph so we can get edges, split them into two parts (train set and test set). For edge splitting, we will use scikit-learn. In order to make a connection towards Memgraph, we will use gqlalchemy. - Source: dev.to / 12 months ago
  • WiFilter is a RaspAP install extended with a squidGuard proxy to filter adult content. Great solution for a family, schools and/or public access point
    The ML component is based on scikit-learn which differentiates it from purely list-based filters. It couples this with a full-featured wireless router (RaspAP) in a single device, so it fulfills the needs of a use case not entirely addressed by Pi-hole. Source: about 1 year ago
  • PSA: You don't need fancy stuff to do good work.
    Finally, when it comes to building models and making predictions, Python and R have a plethora of options available. Libraries like scikit-learn, statsmodels, and TensorFlowin Python, or caret, randomForest, and xgboostin R, provide powerful machine learning algorithms and statistical models that can be applied to a wide range of problems. What's more, these libraries are open-source and have extensive... Source: about 1 year ago
  • Help on using R for Machine Learning?
    Scikit-learn is a machine learning library that comes with a number of pre-built machine learning models, which can then be used as python wrappers. Source: about 1 year ago
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What are some alternatives?

When comparing Zoho Desk and Scikit-learn, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Pandas - Pandas is an open source library providing high-performance, easy-to-use data structures and data analysis tools for the Python.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

OpenCV - OpenCV is the world's biggest computer vision library

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

NumPy - NumPy is the fundamental package for scientific computing with Python