Software Alternatives, Accelerators & Startups

Zoho Desk VS Pandas

Compare Zoho Desk VS Pandas and see what are their differences

Zoho Desk logo Zoho Desk

Industry's first context-aware Helpdesk Software
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Pandas logo Pandas

Pandas is an open source library providing high-performance, easy-to-use data structures and data analysis tools for the Python.
  • Zoho Desk Landing page
    Landing page //
    2020-05-27

Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.

  • Pandas Landing page
    Landing page //
    2023-05-12

Zoho Desk features and specs

  • Omnichannel: Email, Telephony, Social, Customer Portals, Web forms, Live chat
  • Zia - Artificial Intelligence: With Zia, stay on top of every aspect of your customer service effort.
  • Embeddable Self-service: With the ASAP plugin, embed customer self-service capabilities to your Website and Mobile Apps.
  • Multibrand Help Center: Create a distinct self-service portal for each brand's customers.
  • Knowledge Base: Create a repository of solutions for commonly asked questions.
  • Agent Productivity: Collaborate, communicate, and secure those customer relationships
  • Automations: Ticket Assignment, Workflow, Layouts, SLAs & Escalations.
  • Blueprint: Manage complex cross-functional service processes efficiently.
  • Marketplace and Platform: Use extensions to embed interactive widgets into the Zoho Desk interface.
  • Reports and Dashboards: Use detailed reports and dashboard visualisations to monitor your team's performance.
  • Time Tracking: Keep track of time spent on every ticket and task.
  • Security: Balance between protecting customer data and giving your team enough flexibility
  • Developer Platform: REST API, Widgets, Web and Mobile SDK, Custom Functions.
  • Mobile Apps: With the Zoho Desk app for iOS and Android, agents can catch up, collaborate and provide top-notch customer support, wherever they are.

Pandas features and specs

No features have been listed yet.

Zoho Desk videos

Keep the spirit of customer centricity alive with Zoho

More videos:

  • Review - What is Zoho Desk? - An Overview
  • Review - Automate your customer service process with Zoho Desk
  • Review - Cutting Customer Service Time In Half By Implementing Zoho Desk
  • Review - Zoho Desk Delivers Significant Reliability Improvements For IT Company
  • Review - 5paisa delivers mobile-first customer service with Zoho Desk
  • Review - Zoho Desk Review: Okay for what it is
  • Tutorial - Zoho Desk Introduction To Tickets Tutorial - 2021

Pandas videos

Ozzy Man Reviews: Pandas

More videos:

  • Review - Ozzy Man Reviews: PANDAS Part 2
  • Review - Trash Pandas Review with Sam Healey

Category Popularity

0-100% (relative to Zoho Desk and Pandas)
Customer Support
100 100%
0% 0
Data Science And Machine Learning
Help Desk
100 100%
0% 0
Data Science Tools
0 0%
100% 100

User comments

Share your experience with using Zoho Desk and Pandas. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zoho Desk and Pandas

Zoho Desk Reviews

  1. Excellent Ticketing software with clean interface

    What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

    🏁 Competitors: Zendesk, Jira Service Desk, Vision Helpdesk
    πŸ‘ Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable
    πŸ‘Ž Cons:    Need more image manipulation feature
  2. April 2020 Inexpensive Customer Service Software

    Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

    🏁 Competitors: Zendesk, Salesforce Service Cloud
    πŸ‘ Pros:    Easy user interface|Great customer support|Highly customizable
    πŸ‘Ž Cons:    Few features are in beta
  3. Vincy Dahiya

    Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

    🏁 Competitors: Zendesk
    πŸ‘ Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

10 Best Freshdesk Alternatives for Businesses in 2024
Zoho Desk provides a centralized platform for handling customer queries, support tickets, and other related activities. Moreover, integrating Zoho Desk with your customer service can streamline your customer service operations.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you're considering Zoho Desk, you might want to take a look at our run-through of the best Zoho Desk alternatives, and see whether it's right for you.
Top 13 Freshdesk alternatives and competitors for 2024
Zoho Desk is a cloud-based help desk solution. Zoho offers a wide range of products, including customer service, marketing, finance, IT, project management, and developer platforms. Because Zoho is a full-suite CRM and supports products for many use cases, you may not get the level of depth and expertise as you would with a best-in-breed CX solution.
Source: www.zendesk.com
11 Best Customer Service Software & Apps You Need in 2022
Zoho Desk is the omnichannel help desk software product of Zoho (which, by the way, has a CRM if youҀ™re interested in that too). ItҀ™s used by more than 50,000 businesses worldwide. Zoho Desk is an ideal solution for large companies with a complicated structure, many products, and a high volume of support requests. One feature unique to this software is the ability to...
Source: krisp.ai
The Best Help Desk Software in 2020
Zoho Desk offers automated tasks, live chat, and an AI to help with various tasks, like speaking to customers over a call, sharing contextual data, and auto-tagging. It also offers social media integration (so you can keep track of potential support situations all from the help desk interface). Zoho also offers a consolidated interface that holds all communication associated...
Source: www.jitbit.com

Pandas Reviews

25 Python Frameworks to Master
Pandas is a powerful and flexible open-source library used to perform data analysis in Python. It provides high-performance data structures (i.e., the famous DataFrame) and data analysis tools that make it easy to work with structured data.
Source: kinsta.com
Python & ETL 2020: A List and Comparison of the Top Python ETL Tools
When it comes to ETL, you can do almost anything with Pandas if you're willing to put in the time. Plus, pandas is extraordinarily easy to run. You can set up a simple script to load data from a Postgre table, transform and clean that data, and then write that data to another Postgre table.
Source: www.xplenty.com

Social recommendations and mentions

Based on our record, Pandas seems to be a lot more popular than Zoho Desk. While we know about 201 links to Pandas, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zoho Desk mentions (1)

Pandas mentions (201)

  • Essential Deep Learning Checklist: Best Practices Unveiled
    How to Accomplish: Use statistical analysis tools and libraries (e.g., Pandas for tabular data) to calculate and visualize these characteristics. For image datasets, custom scripts to analyze object sizes or mask distributions can be useful. Tools like OpenCV can assist in analyzing image properties, while libraries like Pandas and NumPy are excellent for tabular and numerical analysis. To address class... - Source: dev.to / 3 days ago
  • Awesome List
    Pandas - A powerful data analysis and manipulation library for Python. Pandas Documentation - Official documentation. - Source: dev.to / 9 days ago
  • The ultimate guide to creating a secure Python package
    It's also possible for you to give a package an alias by using the as keyword. For instance, you could use the pandas package as pd like this:. - Source: dev.to / about 1 month ago
  • AWS Serverless Diversity: Multi-Language Strategies for Optimal Solutions
    Python is a natural fit for serverless development. It boasts a vast array of libraries, including Powertools for AWS and robust libraries for data engineers. Its versatility and excellent developer experience make it a top choice for serverless projects, offering a seamless and enjoyable development experience. - Source: dev.to / about 2 months ago
  • Pandas reset_index(): How To Reset Indexes in Pandas
    In data analysis, managing the structure and layout of data before analyzing them is crucial. Python offers versatile tools to manipulate data, including the often-used Pandas reset_index() method. - Source: dev.to / about 2 months ago
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What are some alternatives?

When comparing Zoho Desk and Pandas, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

NumPy - NumPy is the fundamental package for scientific computing with Python

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

OpenCV - OpenCV is the world's biggest computer vision library

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Scikit-learn - scikit-learn (formerly scikits.learn) is an open source machine learning library for the Python programming language.