Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
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What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, Pushbullet seems to be a lot more popular than Zoho Desk. While we know about 11 links to Pushbullet, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
I can't access anymore the pushbullet.com from my computer. I tried with chrome, firefox. Source: 12 months ago
Ah I see. Opening a tab isn't a problem, it's just that it opens pushbullet.com instead of https://www.pushbullet.com/#devices to see the text directly. I came up with a workaround with the "Redirector" extension that replaces the url. Source: almost 1 year ago
Same issue. I have uninstalled (Revo) and installed 5 times and still can't get Pushbullet to work. Now it seems I have to got to pushbullet.com to read and send SMS, instead of doing it local on my PC with Windows 10. Seems to have happened in last 2 days. I can use it via internet access, but what happened to local functionality??? Source: about 1 year ago
I go to the pushbullet.com web site and they are all there as they should be. Source: over 1 year ago
Further when I go to pushbullet.com it doesn't show my recent devices. Although it does show it to me over the pushbullet icon in the toolbar. There are large gaps in my push history on pushbullet.com. Source: about 2 years ago
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