Software Alternatives & Reviews

Zoho Desk VS PT Distinction

Compare Zoho Desk VS PT Distinction and see what are their differences

Zoho Desk logo Zoho Desk

Industry's first context-aware Helpdesk Software
Visit Website

PT Distinction logo PT Distinction

Start your PT journey with a (1 Month Free Trial). Reach more people, save time and deliver incredible results. Your ultimate online training business starts with PT Distinction. Beautiful software to run your entire training business.
  • Zoho Desk Landing page
    Landing page //
    2020-05-27

Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.

  • PT Distinction Landing page
    Landing page //
    2022-12-01

Packed with powerful features and stunningly simple to use, we've crafted PTD to make running your personal training empire a pure joy. We are trusted by thousands of Personal Trainers just like you! Check out our latest award: Top Performer on Capterra, Trustpilot, Software Advice, and Get App.

Zoho Desk

Website
zoho.com
$ Details
freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)
Platforms
Cloud Web iOS Android

PT Distinction

$ Details
paid Free Trial $19.9 / Monthly (Start Free Trial. Includes 3 Clients)
Platforms
-

Zoho Desk features and specs

  • Omnichannel: Email, Telephony, Social, Customer Portals, Web forms, Live chat
  • Zia - Artificial Intelligence: With Zia, stay on top of every aspect of your customer service effort.
  • Embeddable Self-service: With the ASAP plugin, embed customer self-service capabilities to your Website and Mobile Apps.
  • Multibrand Help Center: Create a distinct self-service portal for each brand's customers.
  • Knowledge Base: Create a repository of solutions for commonly asked questions.
  • Agent Productivity: Collaborate, communicate, and secure those customer relationships
  • Automations: Ticket Assignment, Workflow, Layouts, SLAs & Escalations.
  • Blueprint: Manage complex cross-functional service processes efficiently.
  • Marketplace and Platform: Use extensions to embed interactive widgets into the Zoho Desk interface.
  • Reports and Dashboards: Use detailed reports and dashboard visualisations to monitor your team's performance.
  • Time Tracking: Keep track of time spent on every ticket and task.
  • Security: Balance between protecting customer data and giving your team enough flexibility
  • Developer Platform: REST API, Widgets, Web and Mobile SDK, Custom Functions.
  • Mobile Apps: With the Zoho Desk app for iOS and Android, agents can catch up, collaborate and provide top-notch customer support, wherever they are.

PT Distinction features and specs

  • Habit Coaching: Yes
  • Assesments: Yes
  • Group Training: Yes
  • Program Design: Yes
  • Nutrition Tracking: Yes
  • Client Communication: Yes
  • Pre-Made Templates: Yes
  • Integrations: Yes

Zoho Desk videos

Keep the spirit of customer centricity alive with Zoho

More videos:

  • Review - What is Zoho Desk? - An Overview
  • Review - Automate your customer service process with Zoho Desk
  • Review - Cutting Customer Service Time In Half By Implementing Zoho Desk
  • Review - Zoho Desk Delivers Significant Reliability Improvements For IT Company
  • Review - 5paisa delivers mobile-first customer service with Zoho Desk
  • Review - Zoho Desk Review: Okay for what it is
  • Tutorial - Zoho Desk Introduction To Tickets Tutorial - 2021

PT Distinction videos

PT Distinction Online Personal Training App Demo

More videos:

  • Review - PT Distinction Review: Awesome: Highly Recommend
  • Review - Check out what our users say about the software

Category Popularity

0-100% (relative to Zoho Desk and PT Distinction)
Help Desk
100 100%
0% 0
Reputation Management
0 0%
100% 100
Customer Support
100 100%
0% 0
Office & Productivity
0 0%
100% 100

Questions and Answers

As answered by people managing Zoho Desk and PT Distinction.

What makes your product unique?

PT Distinction's answer:

Customizable workout plans: PT Distinction offers the ability to create personalized workout plans tailored to each client's specific goals, needs, and fitness level.

Progress tracking: Provide tools to track client progress, including measurements, body composition, and performance metrics. Nutrition guidance: PT Distinction might include features to help trainers provide nutrition guidance and meal planning to clients, allowing for a more holistic approach to fitness.

Client communication: The software offers communication tools, such as messaging or video chat, to facilitate easy and direct communication between trainers and clients.

Why should a person choose your product over its competitors?

PT Distinction's answer:

User-friendly interface: PT Distinction has an intuitive and user-friendly interface, making it easy for both trainers and clients to navigate and use the software.

Extensive feature set: PT Distinction offers a comprehensive range of features that cover various aspects of personal training, from workout planning and progress tracking to client communication and business management.

Integration capabilities: The software integrates with other fitness tracking devices or platforms, allowing trainers to sync data and provide a more seamless experience for clients.

Reputation and customer support: PT Distinction has a positive reputation in the industry, with reliable customer support to assist users with any issues or questions that may arise.

What's the story behind your product?

PT Distinction's answer:

The Vision We began PTD with an idea and an ambition to help personal trainers build thriving businesses through the use of intelligent software. Eight years on, PTD has become an essential platform that allows thousands of trainers across the globe to reach millions of clients - each and every day. The progression of technology brings us infinite opportunity to evolve PTD, making that original idea still as exciting as ever.

Made by trainers, for trainers Years of industry experience helped us understand what’s essential to personal training businesses. Every feature of PTD supports the unique needs of Personal Training and is highly flexible to celebrate the unique approaches of each and every trainer. Continual dialogue with our trainers enables us understand how PTD will help them do what they do best, both now and into the future.

How would you describe your primary audience?

PT Distinction's answer:

The primary audience for personal trainer software like PT Distinction typically includes fitness professionals, such as personal trainers, fitness instructors, or coaches, who are looking for a digital platform to manage and enhance their training services.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zoho Desk and PT Distinction

Zoho Desk Reviews

  1. Excellent Ticketing software with clean interface

    What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

    👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable
    👎 Cons:    Need more image manipulation feature
  2. April 2020 Inexpensive Customer Service Software

    Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

    🏁 Competitors: Zendesk, Salesforce Service Cloud
    👍 Pros:    Easy user interface|Great customer support|Highly customizable
    👎 Cons:    Few features are in beta
  3. Vincy Dahiya

    Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

    🏁 Competitors: Zendesk
    👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

11 Best Customer Service Software & Apps You Need in 2022
Zoho Desk is the omnichannel help desk software product of Zoho (which, by the way, has a CRM if you’re interested in that too). It’s used by more than 50,000 businesses worldwide. Zoho Desk is an ideal solution for large companies with a complicated structure, many products, and a high volume of support requests. One feature unique to this software is the ability to...
Source: krisp.ai
The Best Help Desk Software in 2020
Zoho Desk offers automated tasks, live chat, and an AI to help with various tasks, like speaking to customers over a call, sharing contextual data, and auto-tagging. It also offers social media integration (so you can keep track of potential support situations all from the help desk interface). Zoho also offers a consolidated interface that holds all communication associated...
Source: www.jitbit.com
Best Customer Service Software
Zoho Desk has solutions for customer service agents, managers, and customers. But above all, it’s arguably the best customer service software for managing and closing tickets.
11 Best Help Desk Software to Totally Check out in 2020!
Zoho Desk is quite a popular name when it comes to help desk tools. The context-aware help desk software can help you manage and close numerous requests through multiple channels. The flexible tool provides you with an array of interesting features. Enhance your customer service system with supported by a powerful AI assistant, advanced multi-stakeholder process management,...
Best helpdesk software of 2020: for ticketing and support
Zoho Desk is the cloud-based, help desk software offering that focuses on being context aware. It includes features such as prioritization of higher importance or overdue tickets, dashboards to track quality metrics, and the support to create a Knowledge Base for simpler issues that can be self-serviced. Zoho Desk can be used by agents with mobile apps for iOS and Android.

PT Distinction Reviews

We have no reviews of PT Distinction yet.
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Social recommendations and mentions

Based on our record, Zoho Desk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zoho Desk mentions (1)

PT Distinction mentions (0)

We have not tracked any mentions of PT Distinction yet. Tracking of PT Distinction recommendations started around May 2021.

What are some alternatives?

When comparing Zoho Desk and PT Distinction, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

xSellco Feedback - xSellco Feedback is a review and feedback management software that is in charge of feedback solicitation for the right services, from the most satisfied customers and at the most appropriate point of time.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Chameleon - A platform for better user onboarding. Build, manage and improve product tours without code.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Ecrion Engage - Ecrion Engage is a customer communication management solution that lets you create relationships with customers every step of their journeys.