Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
No features have been listed yet.
What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, Chameleon should be more popular than Zoho Desk. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
Chameleon | Fullstack Engineer (Ruby) | Remote before it was cool | $120k - $180k | Full-time | https://chameleon.io. - Source: Hacker News / 1 day ago
Chameleon | Frontend Engineer (React) + Fullstack Engineer (Ruby) | Remote before it was cool | $120k - $180k | Full-time | https://chameleon.io Remember those modals, tooltips and checklists you have built but never really wanted to?! With Chameleon, the Product team can WYSIWYG those into your application with just a few clicks. We're a great, growing team looking to hire a Frontend and Fullstack Engineer to... - Source: Hacker News / about 1 month ago
Chameleon | Full Stack Rails Engineer + React | Remote before it was cool | Full-time | https://trychameleon.com Remember those modals, tooltips and checklists you have built but never really wanted to?! With Chameleon, the Product team can WYSIWYG those into your application with just a few clicks. We're a great, growing team looking to hire 2 Full Stack Engineers to complement our existing expertise. Take a look... - Source: Hacker News / about 3 years ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
UserGuiding - User onboarding made easy, for less. Create product walkthroughs in a couple of clicks, without breaking the bank.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.