Zoho Desk VS Prisync

Zoho Desk Reviews

1. Neha    

   Helpdesk Manager at Tagio | almost 4 years ago
   Excellent Ticketing software with clean interface

   What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

   🏁 Competitors: Zendesk, Jira Service Desk, Vision Helpdesk

   👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable

   👎 Cons:    Need more image manipulation feature
2. Kassy    

   CXO at Filter Publications | almost 4 years ago
   April 2020 Inexpensive Customer Service Software

   Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

   🏁 Competitors: Zendesk, Salesforce Service Cloud

   👍 Pros:    Easy user interface|Great customer support|Highly customizable

   👎 Cons:    Few features are in beta
3. Vincy Dahiya    

   Co-Founder at SMBCon | almost 4 years ago
   Vincy Dahiya

   Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

   🏁 Competitors: Zendesk

   👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

Prisync Reviews

Zoho Desk mentions (1)

• Free for dev - list of software (SaaS, PaaS, IaaS, etc.)

  Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago

Prisync mentions (4)

• A Price Monitoring Tool To Help You Stay Competitive

  Dealavo Dealavo certainly distinguishes itself from other pricing monitoring software providers. Not only is it for its twofold structure—for brands and e-shops—but also the results that have been achieved so far are impressive: almost 700k product offers! What’s more, Dealavo includes diverse features, which altogether amount to the best possible outcomes. From price and promotion tracking, through banner... Source: 12 months ago

• How does one build a competitor price monitoring site?

  Does anyone have any experience of building a competitor price monitoring site like Prisync and Price2Spy? How would you go about doing this? Is it a case of building a custom scraper for each ecommerce site that you want to monitor, or is there a much more "simpler" way that will allow me to have access to a lot more sites? Source: over 1 year ago

• Are there any "price comparison" plugins that are available for WordPress?

  I'm looking for something that is similar to Prisync, in that the plugin needs to be able to dynamically monitor and track competitor prices and price own product items accordingly. Is there anything out there that does this? Source: over 1 year ago

• Price monitoring software

  I think Prisync can help you (https://prisync.com/). I don't try yet, because, I have a SaaS company, not ecom business. But, I met the founder, they have a lot of experience in price tracking software field. Hope it helps! Source: over 2 years ago