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Zoho Desk VS Nim (programming language)

Compare Zoho Desk VS Nim (programming language) and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Zoho Desk logo Zoho Desk

Industry's first context-aware Helpdesk Software
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Nim (programming language) logo Nim (programming language)

The Nim programming language is a concise, fast programming language that compiles to C, C++ and JavaScript.
  • Zoho Desk Landing page
    Landing page //
    2020-05-27

Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.

  • Nim (programming language) Landing page
    Landing page //
    2021-07-31

Zoho Desk features and specs

  • Omnichannel
    Email, Telephony, Social, Customer Portals, Web forms, Live chat
  • Zia - Artificial Intelligence
    With Zia, stay on top of every aspect of your customer service effort.
  • Embeddable Self-service
    With the ASAP plugin, embed customer self-service capabilities to your Website and Mobile Apps.
  • Multibrand Help Center
    Create a distinct self-service portal for each brand's customers.
  • Knowledge Base
    Create a repository of solutions for commonly asked questions.
  • Agent Productivity
    Collaborate, communicate, and secure those customer relationships
  • Automations
    Ticket Assignment, Workflow, Layouts, SLAs & Escalations.
  • Blueprint
    Manage complex cross-functional service processes efficiently.
  • Marketplace and Platform
    Use extensions to embed interactive widgets into the Zoho Desk interface.
  • Reports and Dashboards
    Use detailed reports and dashboard visualisations to monitor your team's performance.
  • Time Tracking
    Keep track of time spent on every ticket and task.
  • Security
    Balance between protecting customer data and giving your team enough flexibility
  • Developer Platform
    REST API, Widgets, Web and Mobile SDK, Custom Functions.
  • Mobile Apps
    With the Zoho Desk app for iOS and Android, agents can catch up, collaborate and provide top-notch customer support, wherever they are.

Nim (programming language) features and specs

  • Performance
    Nim compiles to C, C++, or JavaScript, which can offer performance close to languages like C and C++. This makes it suitable for high-performance applications.
  • Expressive Syntax
    Nim offers a clean and expressive syntax that is inspired by Python, making it relatively easy to write and read code, which can speed up development.
  • Metaprogramming
    Nim supports powerful metaprogramming features such as macros and templates, which allow for more flexible and reusable code.
  • Memory Management
    Nim gives developers control over memory management while also providing an efficient garbage collector, effectively balancing manual and automatic memory management.
  • Cross-Platform Compatibility
    Nim can compile code for various platforms, including Windows, macOS, and Linux, as well as the web through JavaScript.
  • Interoperability
    Nim has excellent interoperability with C and C++ code, making it easier to incorporate existing libraries and gain performance benefits.

Possible disadvantages of Nim (programming language)

  • Smaller Community
    Compared to more established languages like Python or JavaScript, Nim has a smaller community, which can lead to fewer resources, libraries, and third-party support.
  • Ecosystem Maturity
    While Nim is growing, its ecosystem is not as mature as some other languages. This can mean fewer libraries, tools, and frameworks for various tasks.
  • Learning Curve
    Despite its expressive syntax, Nim has unique features and paradigms that can present a learning curve for new developers, especially those coming from more mainstream languages.
  • Less Corporate Backing
    Nim does not have as much corporate support or adoption compared to other languages like Go or Rust, which could influence its long-term viability and industry adoption.
  • Compiler Bugs
    As a relatively young language, Nim's compiler may still have some bugs or less polished features compared to more established languages.

Zoho Desk videos

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Keep the spirit of customer centricity alive with Zoho

More videos:

  • Review - What is Zoho Desk? - An Overview
  • Review - Automate your customer service process with Zoho Desk
  • Review - Cutting Customer Service Time In Half By Implementing Zoho Desk
  • Review - Zoho Desk Delivers Significant Reliability Improvements For IT Company
  • Review - 5paisa delivers mobile-first customer service with Zoho Desk
  • Review - Zoho Desk Review: Okay for what it is
  • Tutorial - Zoho Desk Introduction To Tickets Tutorial - 2021

Nim (programming language) videos

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Category Popularity

0-100% (relative to Zoho Desk and Nim (programming language))

Zoho Desk

Nim (programming language)

Customer Support
100 100%
Customer Support
0% 0
Programming Language
0 0%
Programming Language
100% 100
Help Desk
100 100%
Help Desk
0% 0
Generic Programming Language
0 0%
Generic Programming Language
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zoho Desk and Nim (programming language)

Zoho Desk Reviews

  1. Neha
    · Helpdesk Manager at Tagio ·
    Excellent Ticketing software with clean interface

    What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

    👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable
    👎 Cons:    Need more image manipulation feature
  2. Kassy
    · CXO at Filter Publications ·
    April 2020 Inexpensive Customer Service Software

    Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

    🏁 Competitors: Zendesk, Salesforce Service Cloud
    👍 Pros:    Easy user interface|Great customer support|Highly customizable
    👎 Cons:    Few features are in beta
  3. Vincy Dahiya
    · Co-Founder at SMBCon ·
    Vincy Dahiya

    Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

    🏁 Competitors: Zendesk
    👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)
10 Best Freshdesk Alternatives for Businesses in 2024
Zoho Desk provides a centralized platform for handling customer queries, support tickets, and other related activities. Moreover, integrating Zoho Desk with your customer service can streamline your customer service operations.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you're considering Zoho Desk, you might want to take a look at our run-through of the best Zoho Desk alternatives, and see whether it's right for you.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
Zoho Desk is a cloud-based help desk solution. Zoho offers a wide range of products, including customer service, marketing, finance, IT, project management, and developer platforms. Because Zoho is a full-suite CRM and supports products for many use cases, you may not get the level of depth and expertise as you would with a best-in-breed CX solution.
Source: www.zendesk.com
11 Best Customer Service Software & Apps You Need in 2022
Zoho Desk is the omnichannel help desk software product of Zoho (which, by the way, has a CRM if you’re interested in that too). It’s used by more than 50,000 businesses worldwide. Zoho Desk is an ideal solution for large companies with a complicated structure, many products, and a high volume of support requests. One feature unique to this software is the ability to...
Source: krisp.ai
The Best Help Desk Software in 2020
Zoho Desk offers automated tasks, live chat, and an AI to help with various tasks, like speaking to customers over a call, sharing contextual data, and auto-tagging. It also offers social media integration (so you can keep track of potential support situations all from the help desk interface). Zoho also offers a consolidated interface that holds all communication associated...
Source: www.jitbit.com

Nim (programming language) Reviews

We have no reviews of Nim (programming language) yet.
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Social recommendations and mentions

Based on our record, Nim (programming language) seems to be a lot more popular than Zoho Desk. While we know about 149 links to Nim (programming language), we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zoho Desk mentions (1)

Nim (programming language) mentions (149)

  • I built a hardware processor that runs Python
    > I'm interested to see whether the final feature set will be larger than what you'd get by creating a type-safe language with a pythonic syntax and compiling that to native, rather than building custom hardware. It almost sounds like you're asking for Nim ( https://nim-lang.org/ ); and there are some projects using it for microcontroller programming, since it compiles down to C (for ESP32, last I saw). - Source: Hacker News / 17 days ago
  • Is Rust a good fit for business apps?
    I think Nim might be a good candidate. https://nim-lang.org. - Source: Hacker News / 2 months ago
  • A 10x Faster TypeScript
    It’s not popular compared to Go/Rust, but many find Nim scratches that itch: https://nim-lang.org/. - Source: Hacker News / 2 months ago
  • Transfinite Nim
    FWIW, Nim (the programming language) is certainly interesting and possibly underrated. https://nim-lang.org/. - Source: Hacker News / 3 months ago
  • State of Python 3.13 Performance: Free-Threading
    If not, Nim is probably the closest most 'Python-like' language that is almost as fast as C. https://nim-lang.org/. - Source: Hacker News / 6 months ago
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What are some alternatives?

When comparing Zoho Desk and Nim (programming language), you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Crystal (programming language) - Programming language with Ruby-like syntax that compiles to efficient native code.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Go Programming Language - Go, also called golang, is a programming language initially developed at Google in 2007 by Robert...

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

D (Programming Language) - D is a language with C-like syntax and static typing.

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