Software Alternatives & Reviews

Zoho Desk VS Netflix

Compare Zoho Desk VS Netflix and see what are their differences

Zoho Desk logo Zoho Desk

Industry's first context-aware Helpdesk Software
Visit Website

Netflix logo Netflix

See what's next. Watch anywhere. Cancel anytime.
  • Zoho Desk Landing page
    Landing page //
    2020-05-27

Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.

  • Netflix Landing page
    Landing page //
    2023-09-24

Zoho Desk

Website
zoho.com
$ Details
freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)
Platforms
Cloud Web iOS Android

Netflix

$ Details
paid Free Trial $9.99 / Monthly (Basic)
Platforms
-

Zoho Desk features and specs

  • Omnichannel: Email, Telephony, Social, Customer Portals, Web forms, Live chat
  • Zia - Artificial Intelligence: With Zia, stay on top of every aspect of your customer service effort.
  • Embeddable Self-service: With the ASAP plugin, embed customer self-service capabilities to your Website and Mobile Apps.
  • Multibrand Help Center: Create a distinct self-service portal for each brand's customers.
  • Knowledge Base: Create a repository of solutions for commonly asked questions.
  • Agent Productivity: Collaborate, communicate, and secure those customer relationships
  • Automations: Ticket Assignment, Workflow, Layouts, SLAs & Escalations.
  • Blueprint: Manage complex cross-functional service processes efficiently.
  • Marketplace and Platform: Use extensions to embed interactive widgets into the Zoho Desk interface.
  • Reports and Dashboards: Use detailed reports and dashboard visualisations to monitor your team's performance.
  • Time Tracking: Keep track of time spent on every ticket and task.
  • Security: Balance between protecting customer data and giving your team enough flexibility
  • Developer Platform: REST API, Widgets, Web and Mobile SDK, Custom Functions.
  • Mobile Apps: With the Zoho Desk app for iOS and Android, agents can catch up, collaborate and provide top-notch customer support, wherever they are.

Netflix features and specs

No features have been listed yet.

Zoho Desk videos

Keep the spirit of customer centricity alive with Zoho

More videos:

  • Review - What is Zoho Desk? - An Overview
  • Review - Automate your customer service process with Zoho Desk
  • Review - Cutting Customer Service Time In Half By Implementing Zoho Desk
  • Review - Zoho Desk Delivers Significant Reliability Improvements For IT Company
  • Review - 5paisa delivers mobile-first customer service with Zoho Desk
  • Review - Zoho Desk Review: Okay for what it is
  • Tutorial - Zoho Desk Introduction To Tickets Tutorial - 2021

Netflix videos

Netflix Review (2019)

More videos:

  • Review - Netflix's Tiger King: Murder, Mayhem and Madness - Season 1 Review
  • Review - Netflix Vs Hulu 2019 (Honest Review)

Category Popularity

0-100% (relative to Zoho Desk and Netflix)
Help Desk
100 100%
0% 0
Video & Movies
0 0%
100% 100
Customer Support
100 100%
0% 0
Watch Movies Online
0 0%
100% 100

User comments

Share your experience with using Zoho Desk and Netflix. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zoho Desk and Netflix

Zoho Desk Reviews

  1. Excellent Ticketing software with clean interface

    What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

    👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable
    👎 Cons:    Need more image manipulation feature
  2. April 2020 Inexpensive Customer Service Software

    Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

    🏁 Competitors: Zendesk, Salesforce Service Cloud
    👍 Pros:    Easy user interface|Great customer support|Highly customizable
    👎 Cons:    Few features are in beta
  3. Vincy Dahiya

    Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

    🏁 Competitors: Zendesk
    👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

11 Best Customer Service Software & Apps You Need in 2022
Zoho Desk is the omnichannel help desk software product of Zoho (which, by the way, has a CRM if you’re interested in that too). It’s used by more than 50,000 businesses worldwide. Zoho Desk is an ideal solution for large companies with a complicated structure, many products, and a high volume of support requests. One feature unique to this software is the ability to...
Source: krisp.ai
The Best Help Desk Software in 2020
Zoho Desk offers automated tasks, live chat, and an AI to help with various tasks, like speaking to customers over a call, sharing contextual data, and auto-tagging. It also offers social media integration (so you can keep track of potential support situations all from the help desk interface). Zoho also offers a consolidated interface that holds all communication associated...
Source: www.jitbit.com
Best Customer Service Software
Zoho Desk has solutions for customer service agents, managers, and customers. But above all, it’s arguably the best customer service software for managing and closing tickets.
11 Best Help Desk Software to Totally Check out in 2020!
Zoho Desk is quite a popular name when it comes to help desk tools. The context-aware help desk software can help you manage and close numerous requests through multiple channels. The flexible tool provides you with an array of interesting features. Enhance your customer service system with supported by a powerful AI assistant, advanced multi-stakeholder process management,...
Best helpdesk software of 2020: for ticketing and support
Zoho Desk is the cloud-based, help desk software offering that focuses on being context aware. It includes features such as prioritization of higher importance or overdue tickets, dashboards to track quality metrics, and the support to create a Knowledge Base for simpler issues that can be self-serviced. Zoho Desk can be used by agents with mobile apps for iOS and Android.

Netflix Reviews

17+ BEST GoMovies Alternatives of 2023 [Ranked]
Yes, Netflix is obvious. Netflix provides popular films and also produces local series and original content.
Source: www.tme.net
Top 27 Best 0123Movies Alternatives In 2023
One of the well-liked 0123Movies alternatives is Netflix, a website where you can view HD movies and TV series. It is an online entertainment platform that provides dramas, documentaries, action movies, comedies, TV shows, and a variety of other entertaining materials. The best thing about Netflix is that there aren’t any ads or other forms of advertising; rather, users can...
30 Best Netflix Alternatives Right Now
Terms of Use / Privacy Policy © 2022 agoodmovietowatch, all rights reserved. We are home to the best movie and TV show suggestions across streaming platforms and across over 20 countries. Netflix, Amazon, Amazon Prime, and Hulu are trademarked brands, all rights reserved. We don't have any affiliation with Netflix or any other VOD providers. All images, names, and trademarks...
Done With Netflix? Try These 7 Cheaper Alternatives
Hulu is the go-to alternative for many previous (and some current) Netflix users. It offers a huge selection of TV and movies, as well as award-winning original content. Its ad-supported option is cheaper than even Netflix's Basic plan. If you don't want ads, opt for the No Ads subscription, which gives you multiple streams and HD content for less than Netflix's comparable...
Source: www.fool.com
The 5 best Netflix alternatives: Binge-watch elsewhere
If you decide to cancel Netflix, there are plenty of options to replace the platform. And, since its catalog is constantly changing, something on Netflix one day could end up on one of the above streaming platforms the next. The only thing you'd really miss out on is Netflix's original series and movies, which do have a good selection and are award-winning content.
Source: www.zdnet.com

Social recommendations and mentions

Based on our record, Netflix seems to be a lot more popular than Zoho Desk. While we know about 140 links to Netflix, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zoho Desk mentions (1)

Netflix mentions (140)

  • Where to find actual good Netflix torrents?
    Correct me if I'm wrong, but from what I understand, if you just go to netflix.com and subscribe to their 4k content you don't get the 4k video, you need a streaming box or some kind of dedicated program. Perhaps to stop pirates... But think about how many poor sods are paying for quality they don't even get. Source: 5 months ago
  • Cant access some sites
    Anyone have issues accessing some sites? Just to let everyone know its happening on every device in my home not just one. For example I cannot get to imdb.com I get 403 error but I can get to netflix.com. I can get to all sites if I connect to a vpn first. So its something with atts network but not sure what. Source: 5 months ago
  • Habit
    Man, been clicking the dvd.netflix.com on my folder to check on queue at least once a week out of habit but deep inside knowing it's not coming back. Muscle memory sucks. Source: 6 months ago
  • Trim extension (Chrome, Firefox) not showing Metacritc reviews anymore
    I love the Trim extension for Chrome/Firefox to show reviews of Netflix movies inside the netflix.com site. However, several weeks/months ago, the Metacritic reviews stopped showing up. The developers haven't replied on the extension review system, but I'm wondering if anyone knows why it's happening. Source: 6 months ago
  • Netflix.com Failed to add smart Route list
    I am struggling to add netflix.com to route it to india.. it always says Failed to add smart Route list. Source: 6 months ago
View more

What are some alternatives?

When comparing Zoho Desk and Netflix, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Hulu - Hulu is a streaming video on demand service that provides users all their TV in one place.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Stremio - Watch videos, movies, TV series and TV channels instantly.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

HBO Now - With HBO NOW®, enjoy instant and unlimited access to every episode of every season of the best HBO shows, movies, comedy, sports, and documentaries.