Netflix VS Freshdesk

Netflix Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Netflix mentions (140)

• Where to find actual good Netflix torrents?

  Correct me if I'm wrong, but from what I understand, if you just go to netflix.com and subscribe to their 4k content you don't get the 4k video, you need a streaming box or some kind of dedicated program. Perhaps to stop pirates... But think about how many poor sods are paying for quality they don't even get. Source: 5 months ago

• Cant access some sites

  Anyone have issues accessing some sites? Just to let everyone know its happening on every device in my home not just one. For example I cannot get to imdb.com I get 403 error but I can get to netflix.com. I can get to all sites if I connect to a vpn first. So its something with atts network but not sure what. Source: 6 months ago

• Habit

  Man, been clicking the dvd.netflix.com on my folder to check on queue at least once a week out of habit but deep inside knowing it's not coming back. Muscle memory sucks. Source: 6 months ago

• Trim extension (Chrome, Firefox) not showing Metacritc reviews anymore

  I love the Trim extension for Chrome/Firefox to show reviews of Netflix movies inside the netflix.com site. However, several weeks/months ago, the Metacritic reviews stopped showing up. The developers haven't replied on the extension review system, but I'm wondering if anyone knows why it's happening. Source: 7 months ago

• Netflix.com Failed to add smart Route list

  I am struggling to add netflix.com to route it to india.. it always says Failed to add smart Route list. Source: 7 months ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago