Zoho Desk VS Missive
Compare Zoho Desk VS Missive and see what are their differences
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Zoho Desk
Freshdesk
Zendesk
LiveAgent
Salesforce Service Cloud
HelpScout
Front
Intercom
Missive
Front
Spark Mail
Pingly
Mailtrim
Loop Email
Hiver
Helpwise
Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
Email, group chat and tasks for productive teams. One app for all your internal and external communication. Work management at its best. Try it free!
Zoho Desk MissiveWhat I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Missive is by far the best collaborative email app for small/medium teams. I've tried many of them over the years and Missive just stands out. Also their team is super responsive and push bug fixes and new features weekly.
Based on our record, Missive seems to be a lot more popular than Zoho Desk. While we know about 14 links to Missive, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
Another alternative that many ClickUp users rely on is Missive (https://missiveapp.com). It offers similar functionality to Front but at a more affordable price. However, let's be honest, it still revolves around converting emails into URL links within ClickUp tasks and vice versa in the email app. The aesthetics leave much to be desired, and with the updated way links are displayed in task comments or with... Source: 12 months ago
Missive is a really good email client and made us love email again. It's not cheap (they have a free version) but it's great and still cheaper than Superhuman. Source: about 1 year ago
So, I am currently setting up an array of self hosted solutions for our dev team including chat, wiki, etc. The only thing missing is some sort of collaborative Team-Mail Client like Spark, Missive, Front and the sorts. Source: over 1 year ago
Amen to that. We reached $2M ARR as 3 engineers at Missive [1]. As the CTO, I can tell life wouldn’t quite be the same without the ability to save the day in the production console at the speed of light. [1] https://missiveapp.com/. - Source: Hacker News / over 1 year ago
I love Streak for singleplayer but prefer Missive or Front for collaboration. It would be awesome if someone can turn Gmail into a collaboration hub like https://missiveapp.com/ or Front with this SDK. - Source: Hacker News / over 1 year ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Front - The platform for exceptional customer service at scale.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Spark Mail - Spark helps you take your inbox under control. Instantly see what’s important and quickly clean up the rest. Spark for Teams allows you to create, discuss, and share email with your colleagues
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Pingly - Your communication hub — Email, text & voice in one app