Software Alternatives & Reviews

Missive VS Zendesk

Compare Missive VS Zendesk and see what are their differences

Missive logo Missive

Team communication app now supporting FB, Twitter & SMS

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website
  • Missive Landing page
    Landing page //
    2023-02-10

Email, group chat and tasks for productive teams. One app for all your internal and external communication. Work management at its best. Try it free!

  • Zendesk Landing page
    Landing page //
    2024-05-06

Missive

$ Details
freemium $14.0 / Monthly (^ 6 months history)
Platforms
iPhone iPad Mac OSX Windows Android Web

Missive features and specs

  • Team chat: Yes
  • Team inbox (email, SMS, etc.): Yes
  • Rules & automation: yes

Zendesk features and specs

No features have been listed yet.

Missive videos

Missive Email: Features, Pricing and Thoughts

More videos:

  • Review - Don't Dismiss Missive As The Communication Tool Your Team Needs

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Missive and Zendesk)
Email
100 100%
0% 0
Customer Support
2 2%
98% 98
Help Desk
3 3%
97% 97
Enterprise Communication
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Missive and Zendesk

Missive Reviews

  1. Best collaborative email app

    Missive is by far the best collaborative email app for small/medium teams. I've tried many of them over the years and Missive just stands out. Also their team is super responsive and push bug fixes and new features weekly.

    🏁 Competitors: Front

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Social recommendations and mentions

Based on our record, Missive should be more popular than Zendesk. It has been mentiond 14 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Missive mentions (14)

  • How does one work with emails as comments to tasks?
    Another alternative that many ClickUp users rely on is Missive (https://missiveapp.com). It offers similar functionality to Front but at a more affordable price. However, let's be honest, it still revolves around converting emails into URL links within ClickUp tasks and vice versa in the email app. The aesthetics leave much to be desired, and with the updated way links are displayed in task comments or with... Source: 10 months ago
  • Best Mac Mail app
    Missive is a really good email client and made us love email again. It's not cheap (they have a free version) but it's great and still cheaper than Superhuman. Source: 12 months ago
  • Self-Hosted Team-Email (like Missive, Spark, Front)
    So, I am currently setting up an array of self hosted solutions for our dev team including chat, wiki, etc. The only thing missing is some sort of collaborative Team-Mail Client like Spark, Missive, Front and the sorts. Source: over 1 year ago
  • Crunchy Bridge's Ruby Back End: Sorbet, Tapioca, and Parlour
    Amen to that. We reached $2M ARR as 3 engineers at Missive [1]. As the CTO, I can tell life wouldn’t quite be the same without the ability to save the day in the production console at the speed of light. [1] https://missiveapp.com/. - Source: Hacker News / over 1 year ago
  • Show HN: Open-Sourcing InboxSDK (YC S11) – Build Apps in Gmail
    I love Streak for singleplayer but prefer Missive or Front for collaboration. It would be awesome if someone can turn Gmail into a collaboration hub like https://missiveapp.com/ or Front with this SDK. - Source: Hacker News / over 1 year ago
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Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Missive and Zendesk, you can also consider the following products

Front - The platform for exceptional customer service at scale.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Spark Mail - Spark helps you take your inbox under control. Instantly see what’s important and quickly clean up the rest. Spark for Teams allows you to create, discuss, and share email with your colleagues

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Loop Email - Emailing for teams: Organize your Inbox into channels 💌

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!