Zoho Desk
Freshdesk
Zendesk
LiveAgent
Salesforce Service Cloud
HelpScout
Front
Intercom
Loader.io
locust
Apache JMeter
k6 Cloud
LoadFocus
OctoPerf
Loadster
Loadium
Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
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What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, Loader.io seems to be a lot more popular than Zoho Desk. While we know about 22 links to Loader.io, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
I wanted to see how many requests can this server handle, so I have used loader.io and run10k requests for 15 seconds. But it seems 20% percent of request fail due to timeout, and the response time keep increasing. Source: 10 months ago
I ran on the same hardware 5k current get requests through https://loader.io/ tool to the server with each db. Source: about 1 year ago
Loader.io — Free load testing tools with limitations. - Source: dev.to / over 1 year ago
We put 50 servers of puppets against 50 http servers and see who wins. Ever had 10,000 in your checkout line at once? loader.io is for posers. Also what if there's 250,000 wanting to join the checkout line. Well we can scale to the moon and not handle that. I recommend a waiting room like Queue It. Source: over 1 year ago
I've used what you said, identical setups (with Wordpress) and some plugins: WordPress Hosting Benchmark tool and WP Performance Tester plus some runs with loader.io. Source: over 1 year ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
locust - An open source load testing tool written in Python.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Apache JMeter - Apache JMeter™.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
k6 Cloud - Managed load testing service built on top of the popular open-source project k6.