Zoho Desk Reviews

1. Neha

   | Helpdesk Manager at Tagio | almost 4 years ago
   Excellent Ticketing software with clean interface

   What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

   🏁 Competitors: Zendesk, Jira Service Desk, Vision Helpdesk

   👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable

   👎 Cons:    Need more image manipulation feature
2. Kassy

   | CXO at Filter Publications | almost 4 years ago
   April 2020 Inexpensive Customer Service Software

   Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

   🏁 Competitors: Zendesk, Salesforce Service Cloud

   👍 Pros:    Easy user interface|Great customer support|Highly customizable

   👎 Cons:    Few features are in beta
3. Vincy Dahiya

   | Co-Founder at SMBCon | almost 4 years ago
   Vincy Dahiya

   Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

   🏁 Competitors: Zendesk

   👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

LambdaTest Reviews

1. Alina-Novikava

   | Software QA Engineer at uTest | over 3 years ago
   LambdaTest an essential tool for cross browser compatibility

   Initially we were skeptical whether a cloud infrastructure would be able to give us the flexibility, speed and browser coverage we need for our agile sprints. But LambdaTest has been a complete value for money to us.

   They usually get the latest browsers on-board under 2 weeks time and are never compromising the experience over legacy browsers at the same time. The machines are quick to load and we rely heavily over the Monday integration, it helps us share screenshots instantly among ourselves without having to be stuck in long email chains.

   We have been using LambdaTest for around 8 months and it has been so far so good.

   🏁 Competitors: Sauce Labs, CrossBrowserTesting

   👍 Pros:    Underpass app, very helpful for local testing on development environment|Stability is good, downtimes are notified if any|Up to date with latest browsers and os like safari 14, macos big sur|Integrations with monday, jira, and more prominent tools

   👎 Cons:    Need more devices for screenshot testing|Would love to see mobile application testing
2. Lee Jelley

   | DevOps & Cloud Engineer at Contino | over 3 years ago
   LambdaTest Our Go-To Platform For Selenium Testing

   LambdaTest has made our testing process less tedious with automated parallel testing. Builds that took days to complete with in-house infrastructure were executed in a couple hours. Parallel testing has helped us with faster feedback loops to scale up our go to market efforts.

   Having a global user base we have active traffic from varied locations and testing on multiple platforms and browsers is a continuous process for the team. The feature that stands out for us is geolocation testing, all you need to do is run the capabilities and test the website for the desired location. We use Azure Pipelines for CI/CD and LambdaTest extension for Azure has helped us get a seamless testing experience for our privately hosted projects. Thanks to that we are now able to easily ensure browser compatibility for all the changes before we move them to Prod. Kudos to the team!

   🏁 Competitors: Sauce Labs, CrossBrowserTesting

   👍 Pros:    Support team is very active|Extensions to perform testing with ci/cd tools like azure pipelines|Always up to date with latest browsers|Offers 70+ integrations, glad to see it integrates with jira|Affordable pricing option

   👎 Cons:    Cypress integration is missing|Native app testing is not available yet
3. Rod Morales

   | Front End Developer at SavvyCard | over 3 years ago
   Easy, Useful and provides lots of data for debugging

   Have been using Lambdatest for around 6 months now, and could say that it’s a useful testing tool for our team. Offering great combinations of browsers and operating systems for you to test on and most importantly there are many types of additional logs that come with each test which helps in debugging.. Glad to see the integration with Travis CI due to which we could optimally use this tool with our CI CD pipelines directly. We were able to effectively run TestNG and Selenium tests using their documentation and as an added advantage their support team is quick and helpful

   🏁 Competitors: Sauce Labs, CrossBrowserTesting

   👍 Pros:    Detailed documentation, helps you with quick implementation|Apis for extracting test run data like logs and run video|Good community to help to dig deep for possible outcomes.|Screenshot testing feature|Integration with jira

   👎 Cons:    There is a latency in a single test when compared to a local machine. maybe because of the cloud? so you have to run in parallel to cut down on testing times.

Zoho Desk mentions (1)

• Free for dev - list of software (SaaS, PaaS, IaaS, etc.)

  Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago

LambdaTest mentions (8)

• Pyppeteer Tutorial: The Ultimate Guide to Using Puppeteer with Python

  Import asyncio Import pytest From pyppeteer.errors import PageError From urllib.parse import quote Import os Import sys From os import environ From pyppeteer import connect, launch Exec_platform = os.getenv('EXEC_PLATFORM') Test_url = 'https://lambdatest.com/' # Selectors of the page # Pytest fixture for browser setup @pytest.fixture(scope='function') Async def browser(): if exec_platform == 'local': ... - Source: dev.to / 4 months ago

• Simplify Your Debugging Process With Enhanced LT Debug 2.0

  If you want to perform cross-domain Ajax requests faster, adding the (Access-Control-Allow-Origin: *) rule to your response header will allow you to do so. For example, you can bypass CORS on lambdatest.com when you turn it on while accessing the resources. - Source: dev.to / about 1 year ago

• Testing Modern Applications With Playwright 🎭

  Const { webkit, chromium } = require('playwright'); (async () => { const browser = await chromium.launch(); const page = await browser.newPage(); // Listen for all console logs page.on('console', msg => console.log(msg.text())) // Listen for all console events and handle errors page.on('console', msg => { if (msg.type() === 'error') ... - Source: dev.to / about 1 year ago

• Free methods for testing websites/apps across devices?

  I've seen subscription services such as browserstack.com and lambdatest.com but I believe they cost to get the full range of mac browsers and devices. Source: over 1 year ago

• Running Your First Test With NightWatchJS

  { "src_folders" : "tests", "output_folder" : "reports", "test_workers": { "enabled": true, "workers": "auto" }, "selenium" : { "start_process" : false, "server_path" : "", "log_path" : "", "host" : "hub.lambdatest.com", "port" : 80, "cli_args" : { "webdriver.chrome.driver" : "", "webdriver.ie.driver" : "", "webdriver.firefox.profile" : "" } }, ... - Source: dev.to / about 2 years ago