Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
No features have been listed yet.
What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, Jamboard should be more popular than Zoho Desk. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
I'm surprised at the lack of comparisons to the Jamboard (https://workspace.google.com/products/jamboard/). Even the promotional images look similar. Also, while not explicitly targeting collaboration, v3 of the Remarkable firmware has added an endless canvas feature which has been nice. - Source: Hacker News / over 1 year ago
It is worth noting that Both Google [1] (since 2016) and Microsoft [2] (since 2018 ?) have their own collaborative whiteboard app. Yet Miro is almost the only one everyone is talking about. Maybe because it is by far the unique unicorn in the space (17B valuation/2012). Or is it the other way around ? I like the expression "never underestimate the power of the default app" (already used in this thread). Well this... - Source: Hacker News / over 1 year ago
It's not an app but this is close to what you want I think? https://workspace.google.com/products/jamboard/. Source: almost 2 years ago
Collaboration tools: Slack, Google Slides, Google Jamboard, Trello, Coggle. - Source: dev.to / almost 3 years ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Miro - Scalable, secure, cross-device and enterprise-ready team collaboration tool for distributed teams. Join 2M+ users & 8000+ teams from around the world.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Mural - MURAL is a visual collaboration workspace for modern teams.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Conceptboard - Instant Whiteboards for Teams & Projects