Software Alternatives & Reviews

Zoho Desk VS IrfanView

Compare Zoho Desk VS IrfanView and see what are their differences

Zoho Desk logo Zoho Desk

Industry's first context-aware Helpdesk Software
Visit Website

IrfanView logo IrfanView

IrfanView ... one of the most popular viewers worldwide.
  • Zoho Desk Landing page
    Landing page //
    2020-05-27

Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.

  • IrfanView Landing page
    Landing page //
    2023-04-23

Zoho Desk

Website
zoho.com
$ Details
freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)
Platforms
Cloud Web iOS Android

Zoho Desk features and specs

  • Omnichannel: Email, Telephony, Social, Customer Portals, Web forms, Live chat
  • Zia - Artificial Intelligence: With Zia, stay on top of every aspect of your customer service effort.
  • Embeddable Self-service: With the ASAP plugin, embed customer self-service capabilities to your Website and Mobile Apps.
  • Multibrand Help Center: Create a distinct self-service portal for each brand's customers.
  • Knowledge Base: Create a repository of solutions for commonly asked questions.
  • Agent Productivity: Collaborate, communicate, and secure those customer relationships
  • Automations: Ticket Assignment, Workflow, Layouts, SLAs & Escalations.
  • Blueprint: Manage complex cross-functional service processes efficiently.
  • Marketplace and Platform: Use extensions to embed interactive widgets into the Zoho Desk interface.
  • Reports and Dashboards: Use detailed reports and dashboard visualisations to monitor your team's performance.
  • Time Tracking: Keep track of time spent on every ticket and task.
  • Security: Balance between protecting customer data and giving your team enough flexibility
  • Developer Platform: REST API, Widgets, Web and Mobile SDK, Custom Functions.
  • Mobile Apps: With the Zoho Desk app for iOS and Android, agents can catch up, collaborate and provide top-notch customer support, wherever they are.

IrfanView features and specs

No features have been listed yet.

Zoho Desk videos

Keep the spirit of customer centricity alive with Zoho

More videos:

  • Review - What is Zoho Desk? - An Overview
  • Review - Automate your customer service process with Zoho Desk
  • Review - Cutting Customer Service Time In Half By Implementing Zoho Desk
  • Review - Zoho Desk Delivers Significant Reliability Improvements For IT Company
  • Review - 5paisa delivers mobile-first customer service with Zoho Desk
  • Review - Zoho Desk Review: Okay for what it is
  • Tutorial - Zoho Desk Introduction To Tickets Tutorial - 2021

IrfanView videos

Review of irfanview photo editing software

More videos:

  • Review - IrfanView 4.37 - review by SoftPlanet
  • Tutorial - Irfanview Tutorial

Category Popularity

0-100% (relative to Zoho Desk and IrfanView)
Help Desk
100 100%
0% 0
Image Editing
0 0%
100% 100
Customer Support
100 100%
0% 0
Photos & Graphics
0 0%
100% 100

User comments

Share your experience with using Zoho Desk and IrfanView. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zoho Desk and IrfanView

Zoho Desk Reviews

  1. Excellent Ticketing software with clean interface

    What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

    👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable
    👎 Cons:    Need more image manipulation feature
  2. April 2020 Inexpensive Customer Service Software

    Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

    🏁 Competitors: Zendesk, Salesforce Service Cloud
    👍 Pros:    Easy user interface|Great customer support|Highly customizable
    👎 Cons:    Few features are in beta
  3. Vincy Dahiya

    Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

    🏁 Competitors: Zendesk
    👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

11 Best Customer Service Software & Apps You Need in 2022
Zoho Desk is the omnichannel help desk software product of Zoho (which, by the way, has a CRM if you’re interested in that too). It’s used by more than 50,000 businesses worldwide. Zoho Desk is an ideal solution for large companies with a complicated structure, many products, and a high volume of support requests. One feature unique to this software is the ability to...
Source: krisp.ai
The Best Help Desk Software in 2020
Zoho Desk offers automated tasks, live chat, and an AI to help with various tasks, like speaking to customers over a call, sharing contextual data, and auto-tagging. It also offers social media integration (so you can keep track of potential support situations all from the help desk interface). Zoho also offers a consolidated interface that holds all communication associated...
Source: www.jitbit.com
Best Customer Service Software
Zoho Desk has solutions for customer service agents, managers, and customers. But above all, it’s arguably the best customer service software for managing and closing tickets.
11 Best Help Desk Software to Totally Check out in 2020!
Zoho Desk is quite a popular name when it comes to help desk tools. The context-aware help desk software can help you manage and close numerous requests through multiple channels. The flexible tool provides you with an array of interesting features. Enhance your customer service system with supported by a powerful AI assistant, advanced multi-stakeholder process management,...
Best helpdesk software of 2020: for ticketing and support
Zoho Desk is the cloud-based, help desk software offering that focuses on being context aware. It includes features such as prioritization of higher importance or overdue tickets, dashboards to track quality metrics, and the support to create a Knowledge Base for simpler issues that can be self-serviced. Zoho Desk can be used by agents with mobile apps for iOS and Android.

IrfanView Reviews

20+ Picasa Alternatives And Best Similar Apps Like Picasa 2022
The only con we have regarding IrfanView is that its interface looks very dated and doesn’t fit well with modern OS designs. Despite that, it’s one of the best Picasa alternatives you can use today if you want some neat image organization and an image editor packed with features, in a package that’s free to use.
15 Best Google Picasa Alternatives You Should Use (2022)
If you have an old rig that can’t handle new powerful tools and are looking for a lightweight photo management app, then IrfanView will be an excellent choice for you. It is just 3MB in size so that it won’t take any space on your computer and in terms of resources also it is pretty lightweight.
Source: techdator.net
10 Best Google Picasa Alternatives You Should Use
IrfanView is a free photo viewer and organizer for Windows which happens to be very light both in size and resource requirements. This makes it a great software for users who are using older generations of Windows PC and want something lean and light. Coming just at 3 MB, IrfanView doesn’t take any space on your computer and can run on any device. One of the biggest benefits...
Source: beebom.com
10 Best Photo Viewer For Windows 10 [2020]
The community can build plugins that can be used to add more functionality to the app, check IrfanView plugins page for more about this. The app is available in 32 bit and 64 bit both variant and look and feel of the app can be customized with skins.
7 Best Photo Viewer Apps for Windows 10 in 2019
It creates slideshows within no time. One of the coolest things about IrfanView is it opens in a flash. It’s super fast and reliable. It supports batch processing.IrfanView app has got a good development team and we see new features added to it every couple of months.

Social recommendations and mentions

Based on our record, IrfanView should be more popular than Zoho Desk. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zoho Desk mentions (1)

IrfanView mentions (3)

  • Presenting two slides from a presentation at once on two different monitors
    It doesn't sound like you need animations or other effects here, just still images. If that's so, you could: Export the slides to high resolution images (at least high enough to match the highest resolution your projectors are capable of). Use a PC to drive each projector; the cheapest, oldest PC in the place will be more than adequate. Run a program that can fill the screen with an image (and if needed, switch... Source: 11 months ago
  • Is there a way to convert "photographed text" in to just "text" in a .pdf file?
    Scantailor (https://scantailor.org) is the tool for self-scanned books that exist in images (png, jpg, etc). However, I usually use Irfanview with PDF plugin (https://irfanview.com - download both Irfanview and the Plugins from this home page) I have elsewhere in r/PDF shown how you can do batch splitting of two-page scans, clean up muddy pages (yellowed or browned) . In the Reddit search box, search for... Source: about 1 year ago
  • University is rough sometimes...
    From there, open your favorite image editor (I use & recommend irfanView BTW 😁) & paste it there. Then save it (I HIGHLY recommend saving it as a JPEG file). Source: over 2 years ago

What are some alternatives?

When comparing Zoho Desk and IrfanView, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

XnView MP - XnView is a free software that allows you to view, resize and edit your images. It supports more than 500 different formats!

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

FastStone Image Viewer - FastStone Image Viewer is a fast, stable, user-friendly image browser, converter and editor.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

JPEGView - JPEGView is a small and fast viewer/editor for JPEG, BMP, PNG, GIF and TIFF images.