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IrfanView VS LiveAgent

Compare IrfanView VS LiveAgent and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

IrfanView logo IrfanView

IrfanView ... one of the most popular viewers worldwide.

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • IrfanView Landing page
    Landing page //
    2023-04-23
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

IrfanView features and specs

No features have been listed yet.

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

IrfanView videos

+ Add

Review of irfanview photo editing software

More videos:

  • Review - IrfanView 4.37 - review by SoftPlanet
  • Tutorial - Irfanview Tutorial

LiveAgent videos

+ Add

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to IrfanView and LiveAgent)

IrfanView

LiveAgent

Image Editing
100 100%
Image Editing
0% 0
Customer Support
0 0%
Customer Support
100% 100
Photos & Graphics
100 100%
Photos & Graphics
0% 0
Help Desk
0 0%
Help Desk
100% 100

Questions and Answers

As answered by people managing IrfanView and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using IrfanView and LiveAgent. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare IrfanView and LiveAgent

IrfanView Reviews

20+ Picasa Alternatives And Best Similar Apps Like Picasa 2022
The only con we have regarding IrfanView is that its interface looks very dated and doesn’t fit well with modern OS designs. Despite that, it’s one of the best Picasa alternatives you can use today if you want some neat image organization and an image editor packed with features, in a package that’s free to use.
Source: www.gizmoconcept.com
15 Best Google Picasa Alternatives You Should Use (2022)
If you have an old rig that can’t handle new powerful tools and are looking for a lightweight photo management app, then IrfanView will be an excellent choice for you. It is just 3MB in size so that it won’t take any space on your computer and in terms of resources also it is pretty lightweight.
Source: techdator.net
10 Best Google Picasa Alternatives You Should Use
IrfanView is a free photo viewer and organizer for Windows which happens to be very light both in size and resource requirements. This makes it a great software for users who are using older generations of Windows PC and want something lean and light. Coming just at 3 MB, IrfanView doesn’t take any space on your computer and can run on any device. One of the biggest benefits...
Source: beebom.com
10 Best Photo Viewer For Windows 10 [2020]
The community can build plugins that can be used to add more functionality to the app, check IrfanView plugins page for more about this. The app is available in 32 bit and 64 bit both variant and look and feel of the app can be customized with skins.
Source: www.thetechbasket.com
7 Best Photo Viewer Apps for Windows 10 in 2019
It creates slideshows within no time. One of the coolest things about IrfanView is it opens in a flash. It’s super fast and reliable. It supports batch processing.IrfanView app has got a good development team and we see new features added to it every couple of months.
Source: thedigitalsushi.com

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
Source: blog.hubspot.com
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
Best Call Center Software: The Complete List (2020 Update)
LiveAgent is a call center software built into your help desk. It connects with your VoIP provider, lets you receive calls from your website, allows for unlimited internal calls, and helps you connect with customers via outbound call or a follow-up call.
Source: biz30.timedoctor.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
LiveAgent is a simple but powerful helpdesk focusing on live chat, email support, and social media integration. But don’t be fooled by its positioning as a powerful chat tool; it features a comprehensive set of helpdesk tools, including ticket management, reporting, and gamification. LiveChat features are scalable to meet the needs of businesses of any size. The app can...
Source: financesonline.com

Social recommendations and mentions

Based on our record, IrfanView seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

IrfanView mentions (3)

  • Presenting two slides from a presentation at once on two different monitors
    It doesn't sound like you need animations or other effects here, just still images. If that's so, you could: Export the slides to high resolution images (at least high enough to match the highest resolution your projectors are capable of). Use a PC to drive each projector; the cheapest, oldest PC in the place will be more than adequate. Run a program that can fill the screen with an image (and if needed, switch... Source: 11 months ago
  • Is there a way to convert "photographed text" in to just "text" in a .pdf file?
    Scantailor (https://scantailor.org) is the tool for self-scanned books that exist in images (png, jpg, etc). However, I usually use Irfanview with PDF plugin (https://irfanview.com - download both Irfanview and the Plugins from this home page) I have elsewhere in r/PDF shown how you can do batch splitting of two-page scans, clean up muddy pages (yellowed or browned) . In the Reddit search box, search for... Source: about 1 year ago
  • University is rough sometimes...
    From there, open your favorite image editor (I use & recommend irfanView BTW 😁) & paste it there. Then save it (I HIGHLY recommend saving it as a JPEG file). Source: over 2 years ago

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing IrfanView and LiveAgent, you can also consider the following products

XnView MP - XnView is a free software that allows you to view, resize and edit your images. It supports more than 500 different formats!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

FastStone Image Viewer - FastStone Image Viewer is a fast, stable, user-friendly image browser, converter and editor.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

JPEGView - JPEGView is a small and fast viewer/editor for JPEG, BMP, PNG, GIF and TIFF images.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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