Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
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What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, Ipregistry should be more popular than Zoho Desk. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Desk โ Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
You also have ipregistry.co (https://ipregistry.co/). - Source: Hacker News / 4 months ago
In this article, Iโm going to introduce you to the IPRegistry API. - Source: dev.to / over 1 year ago
A service (ipregistry.co) that provides geo-location and other data based on visitor IP addresses. Source: over 1 year ago
Since when does this happen? Have you tried resetting the router? Try https://www.xfinity.com/support/articles/run-traceroute-command?view=app against common sites such as Reddit or Google, compare the IP of each hop with https://ipregistry.co/ to see if your connection doesn't go through a direct route. Source: over 2 years ago
Open http://icanhazip.com/ when the client is disconnected, compare with when the client is connected, does it change? If so, confirm by opening https://ipregistry.co/, especially see the carrier and location section. Source: over 2 years ago
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