Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
No features have been listed yet.
No ImprovMX videos yet. You could help us improve this page by suggesting one.
What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
It's simple and easy to set it up. An amazing tool if you are managing multiple projects with email from different domains.
Based on our record, ImprovMX seems to be a lot more popular than Zoho Desk. While we know about 53 links to ImprovMX, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Desk β Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
If you need simple email forwarding for your domain, you can use ImprovMX. - Source: dev.to / 5 months ago
And if you domain registrar doesnβt offer email forwarding, just discovered very recently on this sub the free tier of improvmx works wonderfully! Source: about 1 year ago
You could always buy your own weird or cringe domain names and use something like ImprovMX, https://improvmx.com/. You'd simply just buy the domain(s) and then update its MX records and set a TXT record. Source: over 1 year ago
Https://improvmx.com/ is good for this use case. - Source: Hacker News / over 1 year ago
Sharing functionality that simply shares the landing page's URL, and a feedback option that opens up an email to Flow's support email. I used ImprovMX to forward support emails to a personal email account. - Source: dev.to / over 1 year ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
ForwardMX.io - Premium Email Forwarding - Easy, Fast & Private
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Throttle - Nov 5, 2016 - Welcome to the DOS throttle homepage.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
AnonAddy - Create unlimited aliases for free. Protect your email from spam using disposable addresses. Encrypt forwarded emails with PGP encryption using this service.