Zoho Desk VS Google Contacts

Zoho Desk Reviews

1. Neha    

   Helpdesk Manager at Tagio | almost 4 years ago
   Excellent Ticketing software with clean interface

   What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

   🏁 Competitors: Zendesk, Jira Service Desk, Vision Helpdesk

   👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable

   👎 Cons:    Need more image manipulation feature
2. Kassy    

   CXO at Filter Publications | almost 4 years ago
   April 2020 Inexpensive Customer Service Software

   Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

   🏁 Competitors: Zendesk, Salesforce Service Cloud

   👍 Pros:    Easy user interface|Great customer support|Highly customizable

   👎 Cons:    Few features are in beta
3. Vincy Dahiya    

   Co-Founder at SMBCon | almost 4 years ago
   Vincy Dahiya

   Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

   🏁 Competitors: Zendesk

   👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

Google Contacts Reviews

Zoho Desk mentions (1)

• Free for dev - list of software (SaaS, PaaS, IaaS, etc.)

  Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago

Google Contacts mentions (145)

• The desire to replace Google Calendar and Contacts

  However, I'm getting stuck at finding a replacement for the web app. You see, I hate phones (nothing personal, and it'd be much better if my phone had a full mechanical keyboard built-in but physics won't allow it), so I type all my stuff on the computer using contacts.google.com and calendar.google.com -> it's synched to my phone and I can check it there (plus, notifications!). So in order to get rid of Google,... Source: 5 months ago

• I'm a video journalist and just lost my contacts

  Usually contacts are synced to Google contacts. They will be automatically loading. If not, check https://contacts.google.com. Source: 10 months ago

• What are these contacts?

  The contacts for your google account are synced to Google contacts. https://contacts.google.com which is linked to your Gmail account. Source: 10 months ago

• Help removing contacts

  If it's a personal one, go to contacts.google.com and remove the contacts from there. You can also remove them from the Contacts app if you're syncing contacts with Google, but just going to the website is more straightforward for removing them from the cloud. Source: 10 months ago

• Pixel refusing to sync with my google account suddenly

  My wife said her contacts disappeared on her 6a this morning. They were definitely still there on contacts.google.com so it must be a syncing issue. Told her to wait it out. Created a contact backup just in case. Source: 11 months ago