Software Alternatives, Accelerators & Startups

Google Contacts VS Zendesk

Compare Google Contacts VS Zendesk and see what are their differences

Google Contacts logo Google Contacts

Google Contacts is Google's contact management tool that is available in its free email service Gmail, as a standalone service, and as a part of Google's business-oriented suite of web apps Google Apps.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website
  • Google Contacts Landing page
    Landing page //
    2020-02-13
  • Zendesk Landing page
    Landing page //
    2024-05-06

Google Contacts videos

Google Contacts update - Quickfire Review

More videos:

  • Review - Google contacts in malayalm
  • Review - 5 Ways to Get More Out of Google Contacts (Tips & Tricks)

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Google Contacts and Zendesk)
Contact Management
100 100%
0% 0
Customer Support
0 0%
100% 100
Contacts
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Google Contacts and Zendesk

Google Contacts Reviews

We have no reviews of Google Contacts yet.
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Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Social recommendations and mentions

Based on our record, Google Contacts seems to be a lot more popular than Zendesk. While we know about 145 links to Google Contacts, we've tracked only 7 mentions of Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Google Contacts mentions (145)

  • The desire to replace Google Calendar and Contacts
    However, I'm getting stuck at finding a replacement for the web app. You see, I hate phones (nothing personal, and it'd be much better if my phone had a full mechanical keyboard built-in but physics won't allow it), so I type all my stuff on the computer using contacts.google.com and calendar.google.com -> it's synched to my phone and I can check it there (plus, notifications!). So in order to get rid of Google,... Source: 6 months ago
  • I'm a video journalist and just lost my contacts
    Usually contacts are synced to Google contacts. They will be automatically loading. If not, check https://contacts.google.com. Source: 11 months ago
  • What are these contacts?
    The contacts for your google account are synced to Google contacts. https://contacts.google.com which is linked to your Gmail account. Source: 11 months ago
  • Help removing contacts
    If it's a personal one, go to contacts.google.com and remove the contacts from there. You can also remove them from the Contacts app if you're syncing contacts with Google, but just going to the website is more straightforward for removing them from the cloud. Source: 11 months ago
  • Pixel refusing to sync with my google account suddenly
    My wife said her contacts disappeared on her 6a this morning. They were definitely still there on contacts.google.com so it must be a syncing issue. Told her to wait it out. Created a contact backup just in case. Source: 11 months ago
View more

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

What are some alternatives?

When comparing Google Contacts and Zendesk, you can also consider the following products

FullContact Card Reader - Automagically scan biz cards into LinkedIn/Gmail contacts

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Apple Contacts App - Access and edit your contacts from personal, business, and other accounts with the Contacts app.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Kontact - Kontact is the integrated Personal Information Manager of KDE.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!