Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
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What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, GNU Aspell should be more popular than Zoho Desk. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
So, yeah, no .deb file, no curl/wget, no apt repository that they maintain. OK, cool 😎 no problem. I'll keep looking on Ubuntu side to see if Ubuntu has something 😁 you know. I could see that GNU Aspel's appendix does seem to have a recipe for how to make it myself if I wanted to go that route, as I pointed out earlier, however, since I have Ubuntu, I kept stomping the pavement and then it happened, I was able to... - Source: dev.to / 3 months ago
You might have better luck with aspell. Source: 11 months ago
Sometimes you'll probably have to use some words that are not contained in the default Aspell dictionary used by PySpelling. This is very usual when talking about terms used in technical docs. Look again the configuration example above, and you'll see that we have added a wordlists property to the dictionary one. It makes reference to a .wordlist.txt file, so you can create that file and add your own words to it,... - Source: dev.to / about 2 years ago
For first version I'm just using http://aspell.net english dictionary, but I can easily switch to a custom word list. Will research best options. - Source: Hacker News / about 2 years ago
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