Zoho Desk VS FlexiQuiz
Compare Zoho Desk VS FlexiQuiz and see what are their differences
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Zoho Desk
Freshdesk
Zendesk
LiveAgent
Salesforce Service Cloud
HelpScout
Front
Intercom
FlexiQuiz
Fiverr Business
Udemy
iSpring QuizMaker
Coursera
Teachable
Moodle
GoDesk
Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
Key features include: 9 question types including multiple-choice, file upload, fill in the blanks, essay, matching, and picture choice Question banks with the option to upload questions in bulk Extra Admin and Trainer accounts with role-based permissions Timers, progress bars, page numbers Custom Certificates Add a payment page to sell your quizzes, tests, and courses Save and continue the quiz at a later time Question randomization by page or the whole quiz Categories Email notifications Bookmarks Grade based redirects and more
Zoho Desk FlexiQuizWhat I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, Zoho Desk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Udemy - Online Courses - Learn Anything, On Your Schedule
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
iSpring QuizMaker - iSpring Quiz Maker is easy-to-use quiz software. Create interactive quizzes and surveys in HTML5 & Flash and embed them in a website or publish for any LMS!