Zoho Desk Reviews

1. Neha

   | Helpdesk Manager at Tagio | about 4 years ago
   Excellent Ticketing software with clean interface

   What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

   🏁 Competitors: Zendesk, Jira Service Desk, Vision Helpdesk

   👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable

   👎 Cons:    Need more image manipulation feature
2. Kassy

   | CXO at Filter Publications | about 4 years ago
   April 2020 Inexpensive Customer Service Software

   Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

   🏁 Competitors: Zendesk, Salesforce Service Cloud

   👍 Pros:    Easy user interface|Great customer support|Highly customizable

   👎 Cons:    Few features are in beta
3. Vincy Dahiya

   | Co-Founder at SMBCon | about 4 years ago
   Vincy Dahiya

   Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

   🏁 Competitors: Zendesk

   👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

Cal.com Reviews

Zoho Desk mentions (1)

• Free for dev - list of software (SaaS, PaaS, IaaS, etc.)

  Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago

Cal.com mentions (53)

• Start your own (side) business with open-source in mind

  Cal.com is an open-source event-juggling scheduler for everyone, and is free for individuals. - Source: dev.to / 4 months ago

• Fellow HSP entrepreneurs, how do you manage your energy and stress?

  I force clients who want to talk to me to book a call. I use cal.com (free) and my Google Calendar (which its linked to) only allows calls on specific days/times. I have a few "Call Blocks" where they can book. That let's me do calls in a small section of my week, with ample downtime to recover the rest of the week. I'm still learning how many calls a day I can handle. Currently anything more than 2 is too much. Source: 6 months ago

• 🔥🔥 Our awesome OSS friends 😍

  Cal.com- Cal.com is a scheduling tool that helps you schedule meetings without the back-and-forth emails. - Source: dev.to / 7 months ago

• Cal.com Selfhost Issue: Deploying cal.com on selfhost environment gives prisma is not defined issue.

  Has any one deployed cal.com with selfhosted environment. Is yes how would have configured prisma for the same. Source: 8 months ago

• Open Source, EVERYTHING??

  Recently I came across a company called cal.com, it's a Calendly alternative, but the catch is the entire software is open source: https://github.com/calcom/cal.com. Source: 9 months ago