Zoho Desk Reviews

1. Neha

   | Helpdesk Manager at Tagio | almost 4 years ago
   Excellent Ticketing software with clean interface

   What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

   🏁 Competitors: Zendesk, Jira Service Desk, Vision Helpdesk

   👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable

   👎 Cons:    Need more image manipulation feature
2. Kassy

   | CXO at Filter Publications | almost 4 years ago
   April 2020 Inexpensive Customer Service Software

   Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

   🏁 Competitors: Zendesk, Salesforce Service Cloud

   👍 Pros:    Easy user interface|Great customer support|Highly customizable

   👎 Cons:    Few features are in beta
3. Vincy Dahiya

   | Co-Founder at SMBCon | almost 4 years ago
   Vincy Dahiya

   Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

   🏁 Competitors: Zendesk

   👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

BuiltWith Reviews

1. Eleanor Bennett

   | Digital Marketing Specialist at Logit.io | about 2 years ago
   Great for finding potential contacts

   A great tool to help you discover the technology being used by a variety of websites. I was impressed that upon signing up that I had full access to a free list of leads.

Zoho Desk mentions (1)

• Free for dev - list of software (SaaS, PaaS, IaaS, etc.)

  Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago

BuiltWith mentions (159)

• Disney's Robots Use Rockets to Stick the Landing

  Also, wow that is an obsene amount of libraries they use: https://builtwith.com/?https%3a%2f%2fspectrum.ieee.org%2fdisney-robot-2668135204. - Source: Hacker News / 19 days ago

• What website frameworks are used to build these websites?

  I would say run both sites through https://builtwith.com/ to get what all they used in the building process. Source: 6 months ago

• Reddit just completed their migration out of React

  There's a plugin called React Dev Tools that changes color (and other stuff) on React sites. There's also a really fun tool called builtwith (it doesn't work on reddit, but works on lots of other sites). Source: 6 months ago

• 3 one-person million dollar online businesses

  BuiltWith https://builtwith.com/: This is probably the OG in one-person business. It is a by-product of solving his own pain point. Source: 6 months ago

• Toxic open source leads to unpatched security vulnerability in e-commerce

  OpenCart is an e-commerce app used in almost 300k online shops as of today, according to builtwith.com For context thats 2 times more than Magento. Source: 7 months ago