Software Alternatives & Reviews

Zoho Desk VS Bubble.io

Compare Zoho Desk VS Bubble.io and see what are their differences

Zoho Desk logo Zoho Desk

Industry's first context-aware Helpdesk Software
Visit Website

Bubble.io logo Bubble.io

Building tech is slow and expensive. Bubble is the most powerful no-code platform for creating digital products.
  • Zoho Desk Landing page
    Landing page //
    2020-05-27

Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.

  • Bubble.io Landing page
    Landing page //
    2023-01-24

Zoho Desk

Website
zoho.com
$ Details
freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)
Platforms
Cloud Web iOS Android

Bubble.io

Website
bubble.io
Pricing URL
-
$ Details
-
Platforms
-

Zoho Desk features and specs

  • Omnichannel: Email, Telephony, Social, Customer Portals, Web forms, Live chat
  • Zia - Artificial Intelligence: With Zia, stay on top of every aspect of your customer service effort.
  • Embeddable Self-service: With the ASAP plugin, embed customer self-service capabilities to your Website and Mobile Apps.
  • Multibrand Help Center: Create a distinct self-service portal for each brand's customers.
  • Knowledge Base: Create a repository of solutions for commonly asked questions.
  • Agent Productivity: Collaborate, communicate, and secure those customer relationships
  • Automations: Ticket Assignment, Workflow, Layouts, SLAs & Escalations.
  • Blueprint: Manage complex cross-functional service processes efficiently.
  • Marketplace and Platform: Use extensions to embed interactive widgets into the Zoho Desk interface.
  • Reports and Dashboards: Use detailed reports and dashboard visualisations to monitor your team's performance.
  • Time Tracking: Keep track of time spent on every ticket and task.
  • Security: Balance between protecting customer data and giving your team enough flexibility
  • Developer Platform: REST API, Widgets, Web and Mobile SDK, Custom Functions.
  • Mobile Apps: With the Zoho Desk app for iOS and Android, agents can catch up, collaborate and provide top-notch customer support, wherever they are.

Bubble.io features and specs

No features have been listed yet.

Zoho Desk videos

Keep the spirit of customer centricity alive with Zoho

More videos:

  • Review - What is Zoho Desk? - An Overview
  • Review - Automate your customer service process with Zoho Desk
  • Review - Cutting Customer Service Time In Half By Implementing Zoho Desk
  • Review - Zoho Desk Delivers Significant Reliability Improvements For IT Company
  • Review - 5paisa delivers mobile-first customer service with Zoho Desk
  • Review - Zoho Desk Review: Okay for what it is
  • Tutorial - Zoho Desk Introduction To Tickets Tutorial - 2021

Bubble.io videos

Bubble.io Tutorial: How to Build an App on Bubble in 2023

Category Popularity

0-100% (relative to Zoho Desk and Bubble.io)
Customer Support
100 100%
0% 0
No Code
0 0%
100% 100
Help Desk
100 100%
0% 0
Website Builder
0 0%
100% 100

User comments

Share your experience with using Zoho Desk and Bubble.io. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zoho Desk and Bubble.io

Zoho Desk Reviews

  1. Excellent Ticketing software with clean interface

    What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

    🏁 Competitors: Zendesk, Jira Service Desk, Vision Helpdesk
    πŸ‘ Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable
    πŸ‘Ž Cons:    Need more image manipulation feature
  2. April 2020 Inexpensive Customer Service Software

    Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

    🏁 Competitors: Zendesk, Salesforce Service Cloud
    πŸ‘ Pros:    Easy user interface|Great customer support|Highly customizable
    πŸ‘Ž Cons:    Few features are in beta
  3. Vincy Dahiya

    Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

    🏁 Competitors: Zendesk
    πŸ‘ Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

11 Best Customer Service Software & Apps You Need in 2022
Zoho Desk is the omnichannel help desk software product of Zoho (which, by the way, has a CRM if youҀ™re interested in that too). ItҀ™s used by more than 50,000 businesses worldwide. Zoho Desk is an ideal solution for large companies with a complicated structure, many products, and a high volume of support requests. One feature unique to this software is the ability to...
Source: krisp.ai
The Best Help Desk Software in 2020
Zoho Desk offers automated tasks, live chat, and an AI to help with various tasks, like speaking to customers over a call, sharing contextual data, and auto-tagging. It also offers social media integration (so you can keep track of potential support situations all from the help desk interface). Zoho also offers a consolidated interface that holds all communication associated...
Source: www.jitbit.com
Best Customer Service Software
Zoho Desk has solutions for customer service agents, managers, and customers. But above all, it’s arguably the best customer service software for managing and closing tickets.
11 Best Help Desk Software to Totally Check out in 2020!
Zoho Desk is quite a popular name when it comes to help desk tools. The context-aware help desk software can help you manage and close numerous requests through multiple channels. The flexible tool provides you with an array of interesting features. Enhance your customer service system with supported by a powerful AI assistant, advanced multi-stakeholder process management,...
Best helpdesk software of 2020: for ticketing and support
Zoho Desk is the cloud-based, help desk software offering that focuses on being context aware. It includes features such as prioritization of higher importance or overdue tickets, dashboards to track quality metrics, and the support to create a Knowledge Base for simpler issues that can be self-serviced. Zoho Desk can be used by agents with mobile apps for iOS and Android.

Bubble.io Reviews

ILLA Cloud vs. Retool vs. Bubble - Unveiling the Best Low-Code Platforms
In the quest for the best low-code platform, Retool, Bubble, and ILLA Cloud all offer unique features and capabilities. While Retool shines with its self-hosted option and Bubble contributes to the open-source community, ILLA Cloud stands out as a powerful and flexible low-code platform. With its comprehensive feature set, affordable pricing models, and self-hosted...
13 Best Website Builders for Creators and Social Entrepreneurs(2023)
Bubble is the perfect platform for entrepreneurs and non-technical founders who want to bring their ideas to life quickly and efficiently. Get started today and launch your own fully functioning application in minutes!
Source: causeartist.com
THE BEST 34 APP DEVELOPMENT SOFTWARE IN 2022 LIST
Bubble is one of the most powerful no-code platforms to build web apps. Bubble enables anyone to design, develop, and launch powerful web apps without writing code.
21 Best No Code Tools You Need To Try
Bubble makes your life easier for you to create awesome applications hassle-free. It allows you to create your app without needing to understand any coding languages or having to learn to code at all.
Source: www.cenario.co
33+ Best No Code Tools you will love 😍
Working with developers can be a frustrating process if you're non-technical, and often a very costly process. With Bubble, you can build complex applications in a matter of non time. The opportunity cost of using Bubble to build apps far outweighs going through developers if you're an early stage business.

Social recommendations and mentions

Based on our record, Bubble.io seems to be a lot more popular than Zoho Desk. While we know about 429 links to Bubble.io, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zoho Desk mentions (1)

Bubble.io mentions (429)

  • Ask HN: Modern Day Equivalent to HyperCard?
    2. Bubble is easy for non-coders. https://bubble.io/. - Source: Hacker News / 4 days ago
  • Episode 24/13: Native Signals, Details on Angular/Wiz, Alan Agius on the Angular CLI
    Similarly to Promises/A+, this effort focuses on aligning the JavaScript ecosystem. If this alignment is successful, then a standard could emerge, based on that experience. Several framework authors are collaborating here on a common model which could back their reactivity core. The current draft is based on design input from the authors/maintainers of Angular, Bubble, Ember, FAST, MobX, Preact, Qwik, RxJS, Solid,... - Source: dev.to / about 1 month ago
  • The 2024 Web Hosting Report
    For the second category, tools like bubble, Unqork, Glide are awesome (there are a lot more of these). But the risk is to go too far, and build something that really needs to be built at a lower layer in one of these tools. The providers of course want to push every use case, but in our view these are not a replacement for traditional software, and AI-assisted programming is a better path for dev augmentation than... - Source: dev.to / 3 months ago
  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Bubble β€” Visual programming to build web and mobile apps without code, free with Bubble branding. - Source: dev.to / 3 months ago
  • What would be the easiest way to wrap Assistant GPT into a subscription based product?
    Try bubble. I have not used it myself but I have heard it referenced as a no code solution for what you are trying to do. There is a free version. https://bubble.io. Source: 5 months ago
View more

What are some alternatives?

When comparing Zoho Desk and Bubble.io, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Webflow - Build dynamic, responsive websites in your browser. Launch with a click. Or export your squeaky-clean code to host wherever you'd like. Discover the professional website builder made for designers.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

WiX - Create a free website with Wix.com. Customize with Wix' website builder, no coding skills needed. Choose a design, begin customizing and be online today

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Thunkable - Powerful but easy to use, drag-and-drop mobile app builder.