Software Alternatives, Accelerators & Startups

Zoho Desk VS Alarmy

Compare Zoho Desk VS Alarmy and see what are their differences

Zoho Desk logo Zoho Desk

Industry's first context-aware Helpdesk Software
Visit Website

Alarmy logo Alarmy

World's most annoying alarm app
  • Zoho Desk Landing page
    Landing page //
    2020-05-27

Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.

  • Alarmy Landing page
    Landing page //
    2021-12-20

Zoho Desk

Website
zoho.com
$ Details
freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)
Platforms
Cloud Web iOS Android

Alarmy

Website
alar.my
Pricing URL
-
$ Details
-
Platforms
-

Zoho Desk features and specs

  • Omnichannel: Email, Telephony, Social, Customer Portals, Web forms, Live chat
  • Zia - Artificial Intelligence: With Zia, stay on top of every aspect of your customer service effort.
  • Embeddable Self-service: With the ASAP plugin, embed customer self-service capabilities to your Website and Mobile Apps.
  • Multibrand Help Center: Create a distinct self-service portal for each brand's customers.
  • Knowledge Base: Create a repository of solutions for commonly asked questions.
  • Agent Productivity: Collaborate, communicate, and secure those customer relationships
  • Automations: Ticket Assignment, Workflow, Layouts, SLAs & Escalations.
  • Blueprint: Manage complex cross-functional service processes efficiently.
  • Marketplace and Platform: Use extensions to embed interactive widgets into the Zoho Desk interface.
  • Reports and Dashboards: Use detailed reports and dashboard visualisations to monitor your team's performance.
  • Time Tracking: Keep track of time spent on every ticket and task.
  • Security: Balance between protecting customer data and giving your team enough flexibility
  • Developer Platform: REST API, Widgets, Web and Mobile SDK, Custom Functions.
  • Mobile Apps: With the Zoho Desk app for iOS and Android, agents can catch up, collaborate and provide top-notch customer support, wherever they are.

Alarmy features and specs

No features have been listed yet.

Zoho Desk videos

Keep the spirit of customer centricity alive with Zoho

More videos:

  • Review - What is Zoho Desk? - An Overview
  • Review - Automate your customer service process with Zoho Desk
  • Review - Cutting Customer Service Time In Half By Implementing Zoho Desk
  • Review - Zoho Desk Delivers Significant Reliability Improvements For IT Company
  • Review - 5paisa delivers mobile-first customer service with Zoho Desk
  • Review - Zoho Desk Review: Okay for what it is
  • Tutorial - Zoho Desk Introduction To Tickets Tutorial - 2021

Alarmy videos

Alarmy App REVIEW - Best Alarm Clock App of 2020!

More videos:

  • Review - TROUBLE GETTING OUT OF BED? TRY THIS! | ALARMY APP REVIEW! (SLEEP IF YOU CAN!)
  • Review - Alarmy - The BEST Alarm ⏰ App in the world!

Category Popularity

0-100% (relative to Zoho Desk and Alarmy)
Customer Support
100 100%
0% 0
Task Management
0 0%
100% 100
Help Desk
100 100%
0% 0
Health And Fitness
0 0%
100% 100

User comments

Share your experience with using Zoho Desk and Alarmy. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zoho Desk and Alarmy

Zoho Desk Reviews

  1. Excellent Ticketing software with clean interface

    What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

    👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable
    👎 Cons:    Need more image manipulation feature
  2. April 2020 Inexpensive Customer Service Software

    Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

    🏁 Competitors: Zendesk, Salesforce Service Cloud
    👍 Pros:    Easy user interface|Great customer support|Highly customizable
    👎 Cons:    Few features are in beta
  3. Vincy Dahiya

    Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

    🏁 Competitors: Zendesk
    👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

10 Best Freshdesk Alternatives for Businesses in 2024
Zoho Desk provides a centralized platform for handling customer queries, support tickets, and other related activities. Moreover, integrating Zoho Desk with your customer service can streamline your customer service operations.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you're considering Zoho Desk, you might want to take a look at our run-through of the best Zoho Desk alternatives, and see whether it's right for you.
Top 13 Freshdesk alternatives and competitors for 2024
Zoho Desk is a cloud-based help desk solution. Zoho offers a wide range of products, including customer service, marketing, finance, IT, project management, and developer platforms. Because Zoho is a full-suite CRM and supports products for many use cases, you may not get the level of depth and expertise as you would with a best-in-breed CX solution.
Source: www.zendesk.com
11 Best Customer Service Software & Apps You Need in 2022
Zoho Desk is the omnichannel help desk software product of Zoho (which, by the way, has a CRM if you’re interested in that too). It’s used by more than 50,000 businesses worldwide. Zoho Desk is an ideal solution for large companies with a complicated structure, many products, and a high volume of support requests. One feature unique to this software is the ability to...
Source: krisp.ai
The Best Help Desk Software in 2020
Zoho Desk offers automated tasks, live chat, and an AI to help with various tasks, like speaking to customers over a call, sharing contextual data, and auto-tagging. It also offers social media integration (so you can keep track of potential support situations all from the help desk interface). Zoho also offers a consolidated interface that holds all communication associated...
Source: www.jitbit.com

Alarmy Reviews

We have no reviews of Alarmy yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Alarmy should be more popular than Zoho Desk. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zoho Desk mentions (1)

Alarmy mentions (8)

  • ADHD Alarms🗣️🔊
    Alarmy. It's available on both Android and iOS. I paid for Alarmy Pro back before they went to a subscription model, so I have the premium features. Source: 7 months ago
  • The Financial Times Released a List of 500 High-Growth Asia-Pacific Companies: I Went Through Every Single One to Find Interesting Online Success Stories (Verified Revenue Numbers $)
    Alarmy: An alarm clock app for iOS & Android with a twist — you have to complete "missions" in order to turn it off. Started in South Korea 🇰🇷 they've had over 65 million downloads worldwide. Revenue: $11.21M 💰 3-year growth rate: 292.6% 📈. Source: 12 months ago
  • How Can My (F25) Hubby (M34) Wake Me Up Without Getting Yelled At?
    Probably a stupid idea, but I'm unsure as to how your medical condition fully works and if you've tried / heard of this one yet: Alarmy, it's an alarm app with a bit of a twist, if enabled, it forces you to either get up or use your brain, either by having you make a picture of a completely random item like a microwave, or use your brain to either do math or remember a sequence and typing it in again, there are a... Source: over 1 year ago
  • Not being able to get out of bed.
    Yes - I use an app called Alarmy (https://alar.my/) for a barcode scanner alarm! You have to scan a barcode using your phone to turn the alarm off. Source: over 1 year ago
  • LPT request: how to get up in the right time?
    I use this app called Alarmy. It’s the only thing that has me get up. To turn off the alarm, you have to complete a “mission”. The best/most reliable mission I’ve been able to use has been the barcode reader. I set the alarm to be disabled by needing to scan a shampoo bottle. While I’m in the bathroom I turn on the shower and boom, I’m getting ready. They have a membership but it’s not needed for the feature I... Source: over 1 year ago
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What are some alternatives?

When comparing Zoho Desk and Alarmy, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Barcode Alarm Clock - Alarm clock that won't stop ringing until you scan a barcode

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Galarm - Social alarm clock and reminders

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Alarm Clock Xtreme - Alarm Clock Xtreme: Alarm, Stopwatch, Timer (Free) is the most popular alarm clock app created and published by AVG Labs for both iOS and Android devices.