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Zoho CRM VS Odoo

Compare Zoho CRM VS Odoo and see what are their differences

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Zoho CRM logo Zoho CRM

Omnichannel CRM for Businesses of all sizes

Odoo logo Odoo

An all-integrated business app suite to unleash your growth potential.
  • Zoho CRM Landing page
    Landing page //
    2022-03-09

Zoho CRM empowers small to large-sized organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system. Zoho has over 40 in-built app integrations and 500+ third-party extensions to choose from. More than 60 million users worldwide trust Zoho.

  • Odoo Landing page
    Landing page //
    2024-12-14

Odoo believes amazing employees deserve great software. With its community of +7 millions and +37 000 apps, the company that was once a basic ERP solution changed its focus to a fully integrated and customisable suite of business applications. From eCommerce to Sales through Accounting and HR, Odoo integrates everything any business needs to grow into a single solution. Therefore, Odoo is the only platform you will ever need to help run your business : integrated apps, kept single and loved by millions of users.

Zoho CRM

Website
zoho.com
Pricing URL
Official Zoho CRM Pricing
$ Details
freemium $14.0 / Annually ($14 USD/monthly on Annual Subscription.)
Platforms
Cloud Web iOS Android iPhone
Release Date
1996 June
Edit details

Odoo

Website
odoo.com
Pricing URL
Official Odoo Pricing
$ Details
Platforms
-
Release Date
2005 January
Startup details
Country
Belgium
State
Brabant Wallon
City
Grand-rosiere
Founder(s)
Fabien Pinckaers
Employees
1,000 - 1,999
Edit details

Zoho CRM features and specs

  • Sales Force Automation
    Lead, Deal and Contact Management; Workflow Automation
  • Process Management
    Sales Process Builder; Processing Rules
  • Omnichannel
    Email; Telephony; Social; Customer Portals
  • Analytics and Reporting
    Reports; Analytical Components; Capabilities
  • Sales Enablement
    Quotes and Finance; Partner Portals; Calendar; G Suite and Office 365
  • Performance Management
    Forecasting; Currencies; Territory Management; Gamification
  • Predictive Intelligence
    Lead and Deal Prediction; Macro Suggestions; Zia Voice
  • Customization
    Layouts; Custom Components; Views and Filters; Global Selling
  • Marketing Automation
    Customer Segmentation; Lead Nurturing; Google Ad Integrations; Event Management
  • Team Collaboration
  • Mobile Apps
  • Security
    Roles, Profiles, Teams; Data Security; Compliance
  • Developer Platform
    REST API; Widgets; Web and Mobile SDK; Functions

Odoo features and specs

  • Integrated Platform
    Odoo offers a comprehensive suite of applications that cover various business needs, including CRM, sales, accounting, inventory, manufacturing, and more. This integration helps streamline workflows and ensures seamless data flow between departments.
  • Customizable and Flexible
    Odoo is highly customizable. Users can tailor the system to meet their specific business requirements by adding or removing modules, customizing workflows, and changing user interfaces.
  • Open Source Option
    Odoo provides an open-source version, allowing smaller businesses or startups to access a robust system without a significant financial investment. This also enables a community of developers to contribute to and improve the software.
  • Scalability
    Odoo is scalable and can grow with your business. You can start with a few essential modules and gradually add more as your business expands and your needs evolve.
  • User-Friendly Interface
    Odoo boasts an intuitive and user-friendly interface, which makes it easier for employees to get accustomed to the software, thus reducing the time spent on training.

Possible disadvantages of Odoo

  • Cost of Enterprise Version
    While the open-source version is free, the Enterprise version can be expensive for small to medium-sized businesses, especially when considering the cost of add-ons and support services.
  • Complex Implementation
    Although Odoo is flexible, this very flexibility can lead to a complex and lengthy implementation process, requiring a significant amount of time and resources to configure the system properly.
  • Steep Learning Curve
    Despite its user-friendly interface, the wide range of features and customization options can result in a steep learning curve for users, particularly those without prior ERP experience.
  • Dependence on Third-Party Modules
    While Odoo offers a vast array of modules, some specialized business needs might require third-party modules, which can vary in quality and may introduce compatibility or support issues.
  • Performance Issues
    Some users have reported performance issues, particularly when dealing with large databases or running resource-intensive processes. These performance concerns can impact the efficiency of business operations.

Zoho CRM videos

+ Add

Get to know Zoho CRM

More videos:

  • Review - Zoho CRM vs. Salesforce Sales Cloud
  • Review - ZOHO CRM Review - CRM software review
  • Review - Zoho CRM Review (2019) - Yes, It's Cheap. But Is It Also Good?
  • Review - Zoho CRM 2021 Review: What Is It, Key Features, Pros And Cons, And More
  • Review - Zoho CRM Review 2021
  • Review - Zoho CRM Review: Good value, but flawed a lot of non-essential ways
  • Tutorial - How to use Zoho CRM | Free CRM Software for Small Business [2023]

Odoo videos

+ Add

Odoo is not an ERP, it is just a framework

More videos:

  • Review - Intro to Odoo: What is Odoo?
  • Demo - Odoo All-in-One Software Demonstration (Tour)
  • Demo - Odoo| All In One

Category Popularity

0-100% (relative to Zoho CRM and Odoo)

Zoho CRM

Odoo

CRM
81 81%
CRM
19% 19
ERP
0 0%
ERP
100% 100
Sales
100 100%
Sales
0% 0
CRM Platforms
100 100%
CRM Platforms
0% 0

User comments

Share your experience with using Zoho CRM and Odoo. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zoho CRM and Odoo

Zoho CRM Reviews

  1. Ronit
    · Marketing at Amdocs ·
    Maximizing Efficiency with Zoho CRM: My 2024 Experience

    Zoho CRM is recognized for its robust features and continuous updates, making it a strong contender in the customer relationship management space. Users appreciate its customization options, which allow businesses to tailor the CRM to their specific needs, enhancing usability and effectiveness.

    🏁 Competitors: G-Droid
  2. alexwatsonisme
    · Working at Mobile Internist ·
    Web-based online office suite

    Zoho CRM empowers SMBs & enterprises with a 360º customer relationship lifecycle management solution. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.

Top 9 Best Copper CRM Alternatives for Businesses in 2023
Zoho CRM is one of several programs available in Zoho’s app ecosystem, which is similar to Salesforce’s app exchange. Zoho CRM’s reporting is solid, allowing users to report across products, locations, and applications. The CRM provides basic contact management as well as automation, such as transforming website visitors into leads.
Source: magenest.com
Top 21 Salesforce’s Competitors and Alternatives
Zoho offers a cloud-based CRM designed to help businesses create, manage, and organize data to boost sales and revenue. The company attracted more than 10 million users in 2020, reaching over 60 million users. For full-year 2021, Zoho’s revenue surged to $690 million.
Source: bstrategyhub.com
14 Best Copper CRM Alternatives to Use in 2022
Zoho CRM is a reliable Copper CRM alternative that helps you engage with customers more effectively. You can connect with your prospects and customers using their preferred communication channels, including emails, social media, etc. Zoho CRM helps conserve time and resources by automating time-consuming tasks. Real-time reporting and analytics help you track relevant KPIs...
Source: www.bigcontacts.com
10 Best eCommerce CRM Softwares | eCommerce Solutions 2020
Many companies use this CRM tool to help out their customers. We love how you can link Zoho CRM to your Facebook and Twitter pages - this could be especially useful for eCommerce stores that focus on these areas to market their company.
Source: www.3dsellers.com
What is CRM?
Zoho was born as an Open source alternative to Saleforce. Once it achieved a relevant market share, it switched to a closed cloud model. It is tremendously similar in its operation and characteristics, its differential point being the slightly lower price.
Source: prokom.es

Odoo Reviews

  1. Juan
    · CTO at Prokom Odoo ·
    Odoo is an ERP with all the apps a business need

    As a Software Engineer with 9 years of experience integrating ERP Software, Odoo is my first recommendation for almost any kind of business. Odoo achieves the sweet spot between business features and friendly interface, and has more than 14.000 modular applications that provide virtually any business need out of the box.

    👍 Pros:    Many built-in features|Easy user interface
  2. MelissaMiller
    The Best ERP software for Business Management

    Over the years, business industries have crossed over with different developments and innovative advancements in the field of ERP. What an ERP was twenty or thirty years back and what an ERP of today is a matter of astonishment. Benefits of Odoo

    1. Easily adaptable software for any industry type.
    2. Freedom from licensing costs.
    3. No fear of Vendor Lock-in.
    4. Large customization and integration possibilities
    5. Upgrades and improvisations with each version release.
    6. Unlimited functional support if deployed at the enterprise level.
    7. Scalability and Modularity.

    And many more features.

    🏁 Competitors: SAP ERP, Netsuite ERP
10 Best Moodle Alternatives to Jumpstart Your Courses
Odoo is one of the best Moodle alternatives because it is easy to use for both educators and students. It allows the former to create comprehensive courses, promote, deliver, and sell them faster, and it helps the latter to effectively gain new knowledge and experience.
Source: sendpulse.com
Top 10 Best Open Source Accounting Software Comparison 2024
Odoo begins as a free platform so long as you only choose one app or one of the app bundles. For example, Odoo Accounting comes with Odoo Invoicing, as does Odoo Expenses.
Source: crm.org
17 Best ERP Software To Monitor Business Vitals In 2024
I decided to select Odoo ERP as the best ERP software with the most user-centric approach to design. Odoo's ERP system offers a modern and intuitive user interface that simplifies complex business processes and makes it easier for employees to use the software.
Source: thecfoclub.com
8 Best Open-Source LMS (Moodle Alternatives) in 2024
Odoo is a popular LMS with over 7 million users worldwide. This open-source LMS comes with rich media and options to add various types of content, such as videos, infographics, external links, etc.
Source: geekflare.com
Top 9 NetSuite Alternative Software for Professional Services
ERPNext is a similar solution to Odoo, but it offers a more affordable pricing model with unlimited users. It can be a good option for smaller and mid-sized businesses with unusual workflows. As with Odoo, implementation of ERPNext may require expertise and effort, so make sure you’re ready for it before choosing it as your solution.
Source: productive.io

Social recommendations and mentions

Based on our record, Odoo seems to be a lot more popular than Zoho CRM. While we know about 13 links to Odoo, we've tracked only 1 mention of Zoho CRM. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zoho CRM mentions (1)

  • Program for managing missed call messages?
    Another option would be zoho.com/crm. We used this one at a much smaller firm that I worked at (5 attorneys, 3 paralegals, 1 secretary). Source: over 2 years ago

Odoo mentions (13)

  • Need guidance on how to create an Odoo module using the UI
    Are you on odoo.sh, odoo.com, or are you self hosted? Source: over 1 year ago
  • Need help implementing
    My own experience from more or less freelancing: If you create an account on a preconfigured server without setting it up on a machine of your own, e.g. On odoo.com / odoo.sh, or cloudpepper.io/ and don't need very specific configurations done, plus are willing to try out and learn a lot (we're speaking about days, not hours, depending on what you need even more than a week) you can do it on your own. Source: almost 2 years ago
  • Odoo Multi-domain Email Servers
    I hope I understand correctly but I cannot change the alias to a custom domain, it has to end in odoo.com. The alias that the new company's tickets are being directed to is connected to its own incoming server and it is used regularly. Source: almost 2 years ago
  • Is ERP the right solution for my family's small manufacturing business?
    If you are looking for an ERP, check out odoo.com Everything you mention is possible and it's not that expensive imo. Source: about 2 years ago
  • how do people keep track of their projects and todo?
    Leantime and Odoo are also good options. Https://leantime.io/ Https://odoo.com (search community edition). Source: over 2 years ago
View more

What are some alternatives?

When comparing Zoho CRM and Odoo, you can also consider the following products

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

ERPNext - The ERP Software that helps you take full control of your business. ERPNext is both powerful and easy to use.

Freshsales CRM - A full-fledged CRM for high-velocity sales teams.

SAP ERP - SAP ERP is enterprise resource planning software developed by the German company SAP SE.

Copper - Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.

Oracle NetSuite - NetSuite is the leading integrated cloud business software suite, including business accounting, ERP, CRM and ecommerce software.

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