Software Alternatives, Accelerators & Startups

ERPNext VS Zoho CRM

Compare ERPNext VS Zoho CRM and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

ERPNext logo ERPNext

The ERP Software that helps you take full control of your business. ERPNext is both powerful and easy to use.

Zoho CRM logo Zoho CRM

Omnichannel CRM for Businesses of all sizes
Visit Website
  • ERPNext Landing page
    Landing page //
    2023-01-10
  • Zoho CRM Landing page
    Landing page //
    2022-03-09

Zoho CRM empowers small to large-sized organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system. Zoho has over 40 in-built app integrations and 500+ third-party extensions to choose from. More than 60 million users worldwide trust Zoho.

ERPNext

$ Details
Platforms
-
Release Date
2008 January
Startup details
Country
India
State
Maharashtra
City
Mumbai
Founder(s)
Rushabh Mehta
Employees
10 - 19

Zoho CRM

Website
zoho.com
$ Details
freemium $14.0 / Annually ($14 USD/monthly on Annual Subscription.)
Platforms
Cloud Web iOS Android iPhone
Release Date
1996 June

ERPNext features and specs

  • Open Source
    ERPNext is an open-source software, which means it is freely available for use and modification. This provides businesses with greater flexibility and control over their ERP system.
  • Cost-Effective
    Being open source, ERPNext can significantly reduce software licensing costs, making it an affordable option for small and medium-sized businesses.
  • Extensive Feature Set
    ERPNext offers a comprehensive range of features including accounting, project management, HR, manufacturing, and CRM, all within one integrated system.
  • Customization
    ERPNext is highly customizable to fit the specific needs of your business, allowing for modifications without hampering future upgrades.
  • Community Support
    ERPNext has a strong community of users and developers who contribute to the software, providing support, updates, and new features.
  • User-Friendly Interface
    The system has a clean and intuitive user interface, making it easier for staff to be trained and to adapt to the new system.
  • Cloud and On-Premise Options
    ERPNext can be deployed both in the cloud and on-premises, depending on your specific business requirements.

Possible disadvantages of ERPNext

  • Implementation Complexity
    Despite its flexibility, implementing and customizing ERPNext can be complex and may require dedicated resources and expertise.
  • Limited Third-Party Integrations
    ERPNext has fewer third-party integrations compared to other popular ERP solutions, which could limit its extensibility.
  • Learning Curve
    The breadth of features and the customization capabilities can result in a steep learning curve for new users and administrators.
  • Potential for Hidden Costs
    While the software itself is cost-effective, additional costs may arise from implementation, customization, and ongoing maintenance and support.
  • Scalability Concerns
    ERPNext might not be as scalable for very large enterprises with complex, multi-national requirements as some of the more established ERP solutions.

Zoho CRM features and specs

  • Sales Force Automation
    Lead, Deal and Contact Management; Workflow Automation
  • Process Management
    Sales Process Builder; Processing Rules
  • Omnichannel
    Email; Telephony; Social; Customer Portals
  • Analytics and Reporting
    Reports; Analytical Components; Capabilities
  • Sales Enablement
    Quotes and Finance; Partner Portals; Calendar; G Suite and Office 365
  • Performance Management
    Forecasting; Currencies; Territory Management; Gamification
  • Predictive Intelligence
    Lead and Deal Prediction; Macro Suggestions; Zia Voice
  • Customization
    Layouts; Custom Components; Views and Filters; Global Selling
  • Marketing Automation
    Customer Segmentation; Lead Nurturing; Google Ad Integrations; Event Management
  • Team Collaboration
  • Mobile Apps
  • Security
    Roles, Profiles, Teams; Data Security; Compliance
  • Developer Platform
    REST API; Widgets; Web and Mobile SDK; Functions

ERPNext videos

ERPNext - Sk8fact

More videos:

  • Review - ERPnext Quarterly Review Process
  • Review - What is ERPNEXT?

Zoho CRM videos

Get to know Zoho CRM

More videos:

  • Review - Zoho CRM vs. Salesforce Sales Cloud
  • Review - ZOHO CRM Review - CRM software review
  • Review - Zoho CRM Review (2019) - Yes, It's Cheap. But Is It Also Good?
  • Review - Zoho CRM 2021 Review: What Is It, Key Features, Pros And Cons, And More
  • Review - Zoho CRM Review 2021
  • Review - Zoho CRM Review: Good value, but flawed a lot of non-essential ways
  • Tutorial - How to use Zoho CRM | Free CRM Software for Small Business [2023]

Category Popularity

0-100% (relative to ERPNext and Zoho CRM)
ERP
100 100%
0% 0
CRM
10 10%
90% 90
Accounting & Finance
100 100%
0% 0
Sales
0 0%
100% 100

User comments

Share your experience with using ERPNext and Zoho CRM. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ERPNext and Zoho CRM

ERPNext Reviews

17 Best ERP Software To Monitor Business Vitals In 2024
Features include its open-source nature, offering businesses the freedom to modify the software according to their specific needs. ERPNext provides businesses with an affordable option to get started with ERP software without incurring any licensing costs. It offers accounting and finance management, inventory management, project management, and customer relationship...
Source: thecfoclub.com
Top 9 NetSuite Alternative Software for Professional Services
ERPNext is a similar solution to Odoo, but it offers a more affordable pricing model with unlimited users. It can be a good option for smaller and mid-sized businesses with unusual workflows. As with Odoo, implementation of ERPNext may require expertise and effort, so make sure you’re ready for it before choosing it as your solution.
Source: productive.io
Top 9 Odoo Alternatives
Suitable for individuals, startups, and small businesses, ERPNext provides a cost-effective alternative to Odoo with premium packages available should your business needs evolve and you wish to expand your business processes. It caters to various industries, such as education and healthcare, making it a versatile choice for businesses searching for an affordable ERP solution.
Best ERP Software 2022: Top Rated ERP Systems Comparison
ERPNext is an open-source cloud ERP software. It is for manufacturing, distribution, retail, trading, services, education, nonprofits, and healthcare. It offers a free trial of 14 days. Its cloud plan is $50 per user per month. You can get a quote for a self-hosted edition. More than 5000 companies use ERPNext.
11 Best Open Source ERP Solution for Small & Medium Enterprises
ERPNext powered by Frappe Technologies is a is free, and open-source integrated ERP software. This system is based on the MariaDB database system. It uses JavaScript and Python-based server-side framework for its development.
Source: wperp.com

Zoho CRM Reviews

  1. Ronit
    · Marketing at Amdocs ·
    Maximizing Efficiency with Zoho CRM: My 2024 Experience

    Zoho CRM is recognized for its robust features and continuous updates, making it a strong contender in the customer relationship management space. Users appreciate its customization options, which allow businesses to tailor the CRM to their specific needs, enhancing usability and effectiveness.

    🏁 Competitors: G-Droid
  2. alexwatsonisme
    · Working at Mobile Internist ·
    Web-based online office suite

    Zoho CRM empowers SMBs & enterprises with a 360º customer relationship lifecycle management solution. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.


Top 9 Best Copper CRM Alternatives for Businesses in 2023
Zoho CRM is one of several programs available in Zoho’s app ecosystem, which is similar to Salesforce’s app exchange. Zoho CRM’s reporting is solid, allowing users to report across products, locations, and applications. The CRM provides basic contact management as well as automation, such as transforming website visitors into leads.
Source: magenest.com
Top 21 Salesforce’s Competitors and Alternatives
Zoho offers a cloud-based CRM designed to help businesses create, manage, and organize data to boost sales and revenue. The company attracted more than 10 million users in 2020, reaching over 60 million users. For full-year 2021, Zoho’s revenue surged to $690 million.
14 Best Copper CRM Alternatives to Use in 2022
Zoho CRM is a reliable Copper CRM alternative that helps you engage with customers more effectively. You can connect with your prospects and customers using their preferred communication channels, including emails, social media, etc. Zoho CRM helps conserve time and resources by automating time-consuming tasks. Real-time reporting and analytics help you track relevant KPIs...
10 Best eCommerce CRM Softwares | eCommerce Solutions 2020
Many companies use this CRM tool to help out their customers. We love how you can link Zoho CRM to your Facebook and Twitter pages - this could be especially useful for eCommerce stores that focus on these areas to market their company.
What is CRM?
Zoho was born as an Open source alternative to Saleforce. Once it achieved a relevant market share, it switched to a closed cloud model. It is tremendously similar in its operation and characteristics, its differential point being the slightly lower price.
Source: prokom.es

Social recommendations and mentions

Based on our record, ERPNext seems to be a lot more popular than Zoho CRM. While we know about 37 links to ERPNext, we've tracked only 1 mention of Zoho CRM. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ERPNext mentions (37)

View more

Zoho CRM mentions (1)

  • Program for managing missed call messages?
    Another option would be zoho.com/crm. We used this one at a much smaller firm that I worked at (5 attorneys, 3 paralegals, 1 secretary). Source: over 2 years ago

What are some alternatives?

When comparing ERPNext and Zoho CRM, you can also consider the following products

Odoo - An all-integrated business app suite to unleash your growth potential.

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

SAP ERP - SAP ERP is enterprise resource planning software developed by the German company SAP SE.

Freshsales CRM - A full-fledged CRM for high-velocity sales teams.

Dolibarr - Dolibarr ERP CRM is an Open Source software package for small, medium or large companies, freelancers or foundations to manage business. It's a PHP project built by modules addition (invoice, proposal, contact, stock, order, hr, agenda. .

Copper - Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.