Zipline Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Zipline mentions (18)

• We are engineers from Zipline, the largest autonomous delivery system on Earth. We’ve completed more than 550,000 deliveries and flown 40+ million miles in 3 continents. We also just did a cool video with Mark Rober. Ask us anything!

  We are Zipline, the world’s largest instant logistics and delivery system. Four years ago we did an AMA after we hit 15,000 commercial deliveries – we’ve done 500,000+ since then including in Rwanda, Ghana, the U.S., Japan, Kenya, Côte d'Ivoire, and Nigeria. Source: about 1 year ago

• Sergey Brin's Largest airship built in US since 1930s

  Yeah, I'd take an osprey or helicopter for that use case. People w/out infrastructure usually need things fast. Or maybe https://flyzipline.com/ which uses drones. - Source: Hacker News / about 2 years ago

• Why are Self Driving Cars a "Feasible" future, but not "Self Flying Planes"?

  There's some pretty cool stuff happening with unmanned planes, like Zipline or Wingtra. Source: about 2 years ago

• Humanitarian cruise missiles?

  See Zipline, they deliver meds to remote villages in Africa. Source: about 2 years ago

• Drone delivers lungs for transplant to Toronto hospital in world 1st, health network says

  Well this company has been operating for a while now (first saw the article in youtube) https://flyzipline.com/, and a google search shows a 90 mile range. Source: over 2 years ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago