Software Alternatives, Accelerators & Startups

Zendesk VS Traefik

Compare Zendesk VS Traefik and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Traefik logo Traefik

Load Balancer / Reverse Proxy
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Traefik Landing page
    Landing page //
    2023-07-13

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Traefik videos

Traefik: A Scalable and Highly Available Edge Router by Damien Duportalt

More videos:

  • Review - Playing around with Traefik
  • Review - Rocket.Chat on Amazon EKS with Traefik. By Aaron Ogle, Lead Cloud Architect

Category Popularity

0-100% (relative to Zendesk and Traefik)
Customer Support
100 100%
0% 0
Web Servers
0 0%
100% 100
Help Desk
100 100%
0% 0
Web And Application Servers

User comments

Share your experience with using Zendesk and Traefik. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Traefik

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Traefik Reviews

Top 5 Open Source Load Balancers in 2024
Traefik's prowess extends beyond the conventional, equipped with a robust set of middlewares that elevate its capabilities. Going beyond load balancing and reverse proxy roles, Traefik serves as a comprehensive solution for modern cloud-native applications, including API gateway, orchestrator ingress, east-west service communication, and more.
10 Awesome Open Source Load Balancers
Traefik is a reverse proxy and L7 load balancer. Written in Go, it’s designed to support microservices and container-powered services in a distributed system. It has native support for Docker Swarm and Kubernetes orchestration, as well as service registries such as etcd or Consul. It also offers extensive support for WebSocket, HTTP/2, and gRPC services. Traefik integrates...
Top 5 Open-Source Load Balancers 2021
The modern and efficient, Traefik is an open-source reverse proxy and load balancer that provides a simple routing platform without engaging any complexities. Most popular among the Github Fanclub, Traefik owns approximately 27.7k Github stars.
Source: linuxways.net
The 5 Best Open Source Load Balancers
Traefik bills itself as the “cloud native edge router.” It’s a modern microservices-focused application load balancer and reverse proxy written in Golang. With its emphasis on support for several modern container orchestration platforms, batteries-included logging, and several popular metric formats, Traefik is a top choice for container-based microservices architectures.
Source: logz.io

Social recommendations and mentions

Based on our record, Traefik should be more popular than Zendesk. It has been mentiond 34 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

Traefik mentions (34)

  • Running Docker based web applications in Hashicorp Nomad with Traefik Load balancing
    In previous post, we discussed creating a basic Nomad cluster in the Vultr cloud. Here, we will use the cluster created to deploy a load-balanced sample web app using the service discovery capability of Nomad and its native integration with the Traefik load balancer. The source code is available here for the reference. - Source: dev.to / 3 months ago
  • Ask HN: How do you come up with side project ideas in 2024?
    Traefik (https://traefik.io/traefik) is also pretty good at this. I've used it to get certs auto-renewed for my projects. - Source: Hacker News / 4 months ago
  • Deploying Your Container with HTTPS Using Traefik as a Reverse Proxy
    In the modern landscape of web applications and services, ensuring secure and efficient traffic routing is crucial. Reverse proxies play a pivotal role in handling incoming requests, enabling SSL termination, and load balancing, all while enhancing the overall security and scalability of your infrastructure. One of the most popular and feature-rich reverse proxies is Traefik. - Source: dev.to / 11 months ago
  • Best way to deploy 8 different webs
    Yes, there's a small downtime when I deploy the app, but I am considering using Traefik to hold requests while the new build is up and running and ready to accept incoming requests. Source: 12 months ago
  • Raspberry Pi 3b+ enough for proxy server
    I have seen / heard good things abut Traefik [Traefik site] but not used it . Source: 12 months ago
View more

What are some alternatives?

When comparing Zendesk and Traefik, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

nginx - A high performance free open source web server powering busiest sites on the Internet.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

AWS Elastic Load Balancing - Amazon ELB automatically distributes incoming application traffic across multiple Amazon EC2 instances in the cloud.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Haproxy - Reliable, High Performance TCP/HTTP Load Balancer