Software Alternatives, Accelerators & Startups

Zendesk VS Sucuri

Compare Zendesk VS Sucuri and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Sucuri logo Sucuri

Website Protection, Malware Removal, and Blacklist Prevention
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Sucuri Landing page
    Landing page //
    2022-10-15

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Sucuri videos

Sucuri Review | My Experience

More videos:

  • Review - Sucuri Web Application Firewall Review
  • Review - Sucuri | Security Plugin Review | Wordpress

Category Popularity

0-100% (relative to Zendesk and Sucuri)
Customer Support
100 100%
0% 0
CDN
0 0%
100% 100
Help Desk
100 100%
0% 0
Cloud Computing
0 0%
100% 100

User comments

Share your experience with using Zendesk and Sucuri. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Sucuri

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Sucuri Reviews

Top 48+ Best Website Monitoring Software
Sucuri offers website owners peace of mind and professional support when they need it most during a security incident.
Introduction to Cloudflare Alternatives In 2021
A platform-agnostic cloud company secures your site whether you are running a WordPress, PHP or Magneto e-commerce site. It’s too supports totally free Open CMS platforms. Solutions offered are Web application Firewall, load balancing. It blocks DDoS attacks, SQL injections. Like Cloudflare, Sucuri has no totally free rates strategies, moreover, it offers SSL certificate,...
10 Top Cloudflare Alternatives for Your Website
The service offers a Website Application Firewall (WAF) and load balancing service in the form of ‘CloudProxy’. Sucuri also blocks DDoS attacks, SQL injections and XSS JavaScript hacks, while allowing its customers to use custom SSL certificates with some of their higher-priced plans. Sucuri also offers website monitoring, malware scanning, DDoS protection and malware...
Source: beebom.com
2021 Fastest CDN for WordPress | 9 Cloudflare Alternatives
We all know of Sucuri as one of the most popular WordPress add-in for Security. It provides protection from bot attacks, SDoS attacks, hackers, and malware. However, they also have Sucuri CDN service, one of the most secure and fastest CDN for WordPress. Website speed optimization using CDN or other methods is crucial for SEO and for tens of other reasons. Sucuri being one...

Social recommendations and mentions

Based on our record, Sucuri should be more popular than Zendesk. It has been mentiond 17 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

Sucuri mentions (17)

  • how to fix my sites have been blockd because of mal ware
    You should always backup your website(s). If you are not running backups, you most likely aren't maintaining efficient security measures on your website as well. The only suggestion I have is contacting Sucuri and pay to clean your website up and stick with their WAF plan. Source: about 1 year ago
  • Malware - how to find the offending files
    I know you found what you're looking for but.. I would recommend doing a third party malware scan with someone like sucuri.net. If there is a backdoor somewhere then it'll just get hacked again and there's a potential that credit card processors can take action if they think the company is a liability. Source: over 1 year ago
  • Is There Any Way to Force Starlink to Refresh a Webpage Instead of Using Cached Data?
    The .19 address comes back as sucuri.net - if that's your web host it makes sense. Source: over 1 year ago
  • Is Your WordPress Website Secured? Few Ways to Make It Bulletproof
    Sucuri - A company known for its WordPress security plugin and website firewall. They are the best in terms of website security. Unlike the others, Sucuri also offers a malware removal service. Source: over 1 year ago
  • Google Analytics of my WordPress website shows strange links
    Yeah, I used Wordfence to clean up my website and it help remove most of the infected files but it's unable to detect this file. This file keeps showing up in https://sucuri.net/ website malware checkup. Source: over 1 year ago
View more

What are some alternatives?

When comparing Zendesk and Sucuri, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

CloudFlare - Cloudflare is a global network designed to make everything you connect to the Internet secure, private, fast, and reliable.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Amazon CloudFront - Amazon CloudFront is a content delivery web service.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Imperva Cloud Application Security - Deploy your applications and data where you want. When you want. Imperva keeps them secure in the cloud, on premises, and in hybrid clouds.