Software Alternatives, Accelerators & Startups

Zendesk VS Silent Auction Pro

Compare Zendesk VS Silent Auction Pro and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Silent Auction Pro logo Silent Auction Pro

Simple * Affordable * Powerful --- Silent Auction Pro is a multi-user, internet-based fundraising software system providing complete donor and auction management solution for charitable organizations.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Silent Auction Pro Landing page
    Landing page //
    2023-08-22

Silent Auction Pro is a complete event management solution for charitable fundraising. Sell tickets, manage seating assignments, online auction catalog for silent auctions, live auctions, cash appeal / fund-a-need, text-to-give, giving campaigns, credit card processing and more! Super easy to use and World Class support.

Silent Auction Pro

$ Details
paid Free Trial $348.0 / Annually (Annual subscription, plus 1-2%)
Platforms
Browser Web Firefox Google Chrome Safari
Release Date
2007 January

Zendesk features and specs

No features have been listed yet.

Silent Auction Pro features and specs

  • Customizable landing page: Add your logo & fun a banner to your page and make it your own!
  • Advance ticketing/registration: Customizable tickets, individual or tables, add optional choices (dinner selections, t-shirt sizes, etc.), add raffle or drinks tickets, too!
  • Online/Mobile bidding: Including automatic text outbid notifications, buy-it-now, proxy bidding, fixed price items, and more!
  • Multiple images and videos: Add up to 5 images or videos per item, high resolution and cropping tool
  • Seating managment: Organize your guest table seating with a simple drag-and-drop tool
  • Bidder self check-out: Quick and easy for both bidder and organizers - bidders can checkout on mobile or desktop and will be emailed a receipt; all major credit cards accepted
  • Detailed reporting and logs : Easily export various reports in excel/csv format

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Silent Auction Pro videos

Why Choose Silent Auction Pro!

More videos:

  • Demo - Why Choose Mobile PRO?

Category Popularity

0-100% (relative to Zendesk and Silent Auction Pro)
Customer Support
100 100%
0% 0
Auctions
0 0%
100% 100
Help Desk
100 100%
0% 0
Fundraising And Donation Management

User comments

Share your experience with using Zendesk and Silent Auction Pro. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Silent Auction Pro

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Silent Auction Pro Reviews

We have no reviews of Silent Auction Pro yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

Silent Auction Pro mentions (0)

We have not tracked any mentions of Silent Auction Pro yet. Tracking of Silent Auction Pro recommendations started around Mar 2021.

What are some alternatives?

When comparing Zendesk and Silent Auction Pro, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

SchoolAuction.net - SchoolAuction.net is a web-based software to help school auction teams plan, manage and run school fundraising auctions.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Charity Auctions Today - Charity Auctions Today provides online and mobile auctions from home or work to raise for schools and Nonprofits.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Handbid - Generate more revenue and delight your bidders with the Handbid mobile bidding silent auction software with apps for iOS, Android, and the web.