Software Alternatives, Accelerators & Startups

Zendesk VS Outline by Alphabet

Compare Zendesk VS Outline by Alphabet and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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Outline by Alphabet logo Outline by Alphabet

Control and build your own VPN 🛠️
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Outline by Alphabet Landing page
    Landing page //
    2023-09-16

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Outline by Alphabet videos

No Outline by Alphabet videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Zendesk and Outline by Alphabet)
Customer Support
100 100%
0% 0
VPN
0 0%
100% 100
Help Desk
100 100%
0% 0
Security & Privacy
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Outline by Alphabet

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Outline by Alphabet Reviews

The 10 Best Open Source VPN Apps
If you couldn’t make up your mind about the other VPNs on our list, then we have another impressive option in Outline Manager. Powered by Shadowsocks, this open-source software works for the safety of journalists so that they can freely browse the Internet and publish their work without the fear of exposing their true identity. Although the target demographic of this...

Social recommendations and mentions

Based on our record, Outline by Alphabet should be more popular than Zendesk. It has been mentiond 64 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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Outline by Alphabet mentions (64)

  • Russia has started indiscriminately blocking all OpenVPN/WireGuard connections
    Outline (https://getoutline.org) is even easier to deploy than Streisand and uses Shadowsocks. - Source: Hacker News / 5 months ago
  • Set Up a Self Hosted Outline VPN with Amazon LightSail in 5 steps.
    Outline, a free and open-source VPN service developed by Google, is renowned for its user-friendly design. It can be conveniently established on diverse platforms, and this blog will specifically guide you through the process of setting up a self-hosted Outline VPN using Amazon LightSail. - Source: dev.to / 11 months ago
  • How can I bypass extreme website restrictions in my university wifi?
    Another good way is to set up your own VPN server on Digitalocean or something. Use a VPN protocol that is good at escaping detection. I recommend Outline VPN (getoutline.org). It's an open-source project that uses the Shadowsocks protocol and aims to provide censorship-free Internet to journalists in certain countries. It's not a VPN service so you need to set it up on your own server. Source: 10 months ago
  • Is there any way to circumvent the shitty VPN ban that we have in place other than, well, a VPN ?
    Use a self-hosted Outline on GCP or any other cloud platform, it works really well in my experience for circumventing these blocks. Source: 12 months ago
  • Shadowsocks vs. Astrill?
    Shadowsocks is a protocol. Technically not a VPN, but looks like one. Shadowsocks is a string of code that needs a server. You can get a VPS (aka server for $2/m) and install Shadowsocks. Alternately install outline, it's largely based on Shadowsocks. Works also with the Shadowsocks client, or others, like V2rayNG. Source: about 1 year ago
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What are some alternatives?

When comparing Zendesk and Outline by Alphabet, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Mozilla VPN - A VPN from the trusted pioneer in internet privacy.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Advanced Onion Router - Team Elite - Our work - Advanced Onion Router

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

sshuttle - sshuttle: where transparent proxy meets VPN meets ssh