Software Alternatives & Reviews

Zendesk VS Nifty

Compare Zendesk VS Nifty and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.

Nifty logo Nifty

Manage projects, work, and communications in one place.
  • Zendesk Landing page
    Landing page //
    2022-03-08
  • Nifty Landing page
    Landing page //
    2023-06-25

Nifty automates project updates and resource insights with dynamic task management. Track project milestones, communicate with teammates and clients, create collaborative documents, and more in our centralized workspace! Maintain organizational oversight across your projects and teammates with project & team overviews. With the best of communication, project management, and workflow collaboration in one tool, you can consolidate your workday as well as your subscriptions into one browser tab.

Nifty

$ Details
paid Free Trial $39.0 / Annually (up to 10 Users)
Platforms
Browser Windows iOS Android Mac OSX
Release Date
2017 October

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Nifty videos

Nifty Project Management 101 - Detailed Product Walkthrough

More videos:

  • Demo - How to Use Nifty: A Project Management Tool Tutorial

Category Popularity

0-100% (relative to Zendesk and Nifty)
Customer Support
100 100%
0% 0
Productivity
0 0%
100% 100
Help Desk
100 100%
0% 0
Project Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Nifty

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Nifty Reviews

  1. Goodbye Trello, Asana, Slack, Monday

    I’ve tried a plethora of PM tools and most of them were clunky, complicated, or lacked the proper features that our team needed. ClickUp was the latest headache we experienced. It tried to do a lot of things, but was never really good at one thing. It got so confusing as the projects grew bigger.

    🏁 Competitors: Asana, Basecamp, Trello, Wrike, ClickUp, monday.com

18 Valuable Wrike Alternatives To Crush Project Management In 2022
It depends on your teams overall requirements, Nifty offers all the features that Wrike offers and then some along with being significantly easier for teams to use. One thing to keep in mind for small teams is that Nifty has a free forever plan for up to 2 active projects.
Source: snacknation.com

Social recommendations and mentions

Based on our record, Zendesk should be more popular than Nifty. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
View more

Nifty mentions (3)

What are some alternatives?

When comparing Zendesk and Nifty, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

ZenHub - ZenHub is how the world's best software teams work together. Trusted by NASA, Docker, and Rackspace. Start free today!