Nifty automates project updates and resource insights with dynamic task management. Track project milestones, communicate with teammates and clients, create collaborative documents, and more in our centralized workspace! Maintain organizational oversight across your projects and teammates with project & team overviews. With the best of communication, project management, and workflow collaboration in one tool, you can consolidate your workday as well as your subscriptions into one browser tab.
I’ve tried a plethora of PM tools and most of them were clunky, complicated, or lacked the proper features that our team needed. ClickUp was the latest headache we experienced. It tried to do a lot of things, but was never really good at one thing. It got so confusing as the projects grew bigger.
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk should be more popular than Nifty. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Congratulations on making it! Been using NiftyPM and it's absolutely great. It's not as popular but has everything for project management. I love how flexible it is. Source: 12 months ago
It’s easy to get up and running on nifty. Source: about 1 year ago
Nifty (like Asana but a lot cheaper), most of the work happens here. Source: over 1 year ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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