Software Alternatives & Reviews

Zendesk VS NAKIVO Backup for Microsoft 365

Compare Zendesk VS NAKIVO Backup for Microsoft 365 and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.

NAKIVO Backup for Microsoft 365 logo NAKIVO Backup for Microsoft 365

NAKIVO Backup for Microsoft 365 delivers fast and reliable data protection and recovery for Exchange Online, Microsoft Teams, OneDrive for Business and SharePoint Online.
  • Zendesk Landing page
    Landing page //
    2022-03-08
  • NAKIVO Backup for Microsoft 365
    Image date //
    2024-01-09

NAKIVO Backup & Replication delivers reliable and flexible protection for Microsoft 365 data in Exchange Online, Microsoft Teams, OneDrive for Business and SharePoint Online. Data is backed up to a local repository for quick access and recovery whenever needed.

NAKIVO Backup for Microsoft 365

Website
nakivo.com
$ Details
freemium $9.7 / Annually (per user for a 3-year subscription)
Platforms
VMWare Hyper-V Amazon EC2 NAS Nutanix Oracle Database Windows Linux MO365 Proxmox VE

Zendesk features and specs

No features have been listed yet.

NAKIVO Backup for Microsoft 365 features and specs

  • M365 backup: Yes
  • VM backup: Yes
  • Cloud backup: Yes
  • Disaster recovery: Yes

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

NAKIVO Backup for Microsoft 365 videos

How to Back Up and Recover Exchange Online Data | NAKIVO Backup & Replication

Category Popularity

0-100% (relative to Zendesk and NAKIVO Backup for Microsoft 365)
Customer Support
100 100%
0% 0
Cloud Storage
0 0%
100% 100
Help Desk
100 100%
0% 0
Backup
0 0%
100% 100

Questions and Answers

As answered by people managing Zendesk and NAKIVO Backup for Microsoft 365.

Who are some of the biggest customers of your product?

NAKIVO Backup for Microsoft 365's answer:

Siemens, Honda, Eiffage, Johns Hopkins University, Radisson Hotel, Cisco

What makes your product unique?

NAKIVO Backup for Microsoft 365's answer:

NAKIVO Backup for Microsoft 365 distinguishes itself from competitors through its flexible backup storage options, granular recovery capabilities, native change tracking for efficient backups, ransomware protection with local storage, compliance and e-discovery features, centralized management and reporting, and cost-effective and scalable solution. These unique features make it a robust and reliable solution for safeguarding Microsoft 365 data.

Why should a person choose your product over its competitors?

NAKIVO Backup for Microsoft 365's answer:

NAKIVO Backup for Microsoft 365 stands out as a superior choice compared to its competitors due to its flexible storage options, granular recovery capabilities, efficient change tracking, ransomware protection, compliance features, centralized management, and cost-effectiveness.

These distinctive qualities make it an ideal solution for organizations seeking comprehensive data protection and compliance with Microsoft 365 data regulations.

How would you describe your primary audience?

NAKIVO Backup for Microsoft 365's answer:

NAKIVO Backup & Replication serves a diverse audience, including IT administrators, managed service providers (MSPs), business owners, and data protection professionals.

Its robust features, ease of use, scalability, flexibility, and advanced capabilities make it a valuable tool for organizations of all sizes seeking comprehensive data protection and compliance.

What's the story behind your product?

NAKIVO Backup for Microsoft 365's answer:

In response to the growing demand for data protection for Microsoft 365, NAKIVO developed NAKIVO Office 365 Backup, a comprehensive solution with granular backup and restore, native change tracking, ransomware protection, compliance features, and centralized management.

It has been widely adopted and praised for its innovative features, ease of use, and reliability. NAKIVO continues to evolve with the latest data protection technologies to safeguard organizations' Microsoft 365 data.

Which are the primary technologies used for building your product?

NAKIVO Backup for Microsoft 365's answer:

NAKIVO Backup for Microsoft 365 relies on cutting-edge technologies, including native Microsoft change tracking, incremental and differential backups, data deduplication, granular backup and restore, ransomware protection, compliance features, and centralized management and reporting, to provide comprehensive data protection for Microsoft 365 environments.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and NAKIVO Backup for Microsoft 365

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

NAKIVO Backup for Microsoft 365 Reviews

We have no reviews of NAKIVO Backup for Microsoft 365 yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: about 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
View more

NAKIVO Backup for Microsoft 365 mentions (0)

We have not tracked any mentions of NAKIVO Backup for Microsoft 365 yet. Tracking of NAKIVO Backup for Microsoft 365 recommendations started around Mar 2021.

What are some alternatives?

When comparing Zendesk and NAKIVO Backup for Microsoft 365, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Acronis Backup and Recovery - Acronis Backup is a data recovery solution that offers more ways of storing and recovering drives, folders and files as compared to other similar solutions.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Veeam - Veeam develops backup, disaster recovery and virtualization management software for VMware and Hyper-V virtual environments.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Vembu - Vembu provides Backup and Disaster Recovery software for Virtual data center. We offer VMware backup, Hyper-v backup and Physical server backup software.