NAKIVO Backup & Replication delivers reliable and flexible protection for Microsoft 365 data in Exchange Online, Microsoft Teams, OneDrive for Business and SharePoint Online. Data is backed up to a local repository for quick access and recovery whenever needed.
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NAKIVO Backup for Microsoft 365's answer
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NAKIVO Backup for Microsoft 365's answer
NAKIVO Backup for Microsoft 365 distinguishes itself from competitors through its flexible backup storage options, granular recovery capabilities, native change tracking for efficient backups, ransomware protection with local storage, compliance and e-discovery features, centralized management and reporting, and cost-effective and scalable solution. These unique features make it a robust and reliable solution for safeguarding Microsoft 365 data.
NAKIVO Backup for Microsoft 365's answer
NAKIVO Backup for Microsoft 365 stands out as a superior choice compared to its competitors due to its flexible storage options, granular recovery capabilities, efficient change tracking, ransomware protection, compliance features, centralized management, and cost-effectiveness.
These distinctive qualities make it an ideal solution for organizations seeking comprehensive data protection and compliance with Microsoft 365 data regulations.
NAKIVO Backup for Microsoft 365's answer
NAKIVO Backup & Replication serves a diverse audience, including IT administrators, managed service providers (MSPs), business owners, and data protection professionals.
Its robust features, ease of use, scalability, flexibility, and advanced capabilities make it a valuable tool for organizations of all sizes seeking comprehensive data protection and compliance.
NAKIVO Backup for Microsoft 365's answer
In response to the growing demand for data protection for Microsoft 365, NAKIVO developed NAKIVO Office 365 Backup, a comprehensive solution with granular backup and restore, native change tracking, ransomware protection, compliance features, and centralized management.
It has been widely adopted and praised for its innovative features, ease of use, and reliability. NAKIVO continues to evolve with the latest data protection technologies to safeguard organizations' Microsoft 365 data.
NAKIVO Backup for Microsoft 365's answer
NAKIVO Backup for Microsoft 365 relies on cutting-edge technologies, including native Microsoft change tracking, incremental and differential backups, data deduplication, granular backup and restore, ransomware protection, compliance features, and centralized management and reporting, to provide comprehensive data protection for Microsoft 365 environments.
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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